Windows 10: Question related to cortana

Hello Everyone!

Happy New Year!!!

Just a general question. When my computer was in version 1909, cortana was able to lock the pc, put it to sleep and shut it down. However when I upgraded to version 2004 or 20H2, it cant do the same.

IS it same for everyone or just for me?

If this is an issue for me, can u suggest a fix for the same?


Thanks and Regards

Sagnik

:)

 

New Cortana version 3.1.3 for iOS - January 16

Source: Cortana on the App Store

 

New Cortana version 3.1.3 for iOS - January 16

Source: Cortana on the App Store

 

Cortana

Hi,

Thank you for posting your question in the Microsoft Community.

Appreciate your efforts to work on this issue.

This issue can occur if some of the system files are not working as expected.

Suggest you to follow the steps from this article to
troubleshoot Cortana on the PC.

Note: Do not go with the ‘Reset PC’ option for now.

Method 1: Follow these steps to disable Cortana:

1. Sign-in to the PC with your Microsoft account.
   
2. In the search box at the bottom, type Disable Cortana.
   
3. Once the suggestions appear in the list, click Cortana & Search settings.
   
4. From the right section of the Settings pane, move the top button to ‘Off’ to disable Cortana from Windows 10.
   

Method 2: Follow these steps to check if that helps.

1. Launch Cortana from the search bar on the taskbar.
   
2. Then, from the left pane click the settings button.
   
3. Under "Cortana" (the first option) and slide the pill switch to the ‘Off’ position.
   

Method 3: Launch the Settings app and click on Privacy. Navigate to Speech, inking, & typing, and click Stop getting to know me. These steps will disable Cortana.

Hope this helps.

Let us know if you got the help you needed.

Regards,

Srimadhwa B

Microsoft Community-Moderator