Windows 10: Question Unexplained software crashes

Hello everybody,

I recently built a new computer (specs below) and randomly, softwares crashes.
For instance, some days I can play for hours without any trouble and another day the game will crash like 4 times in an hour.
It happens mostly while playing (crash happens on several games) but also while browsing on Chrome.
When it happens, the soft I'm using just crash without any error message.
Sometimes in the event observer I got an ID 1000 and sometimes nothing is reported in the event observer.
I already reset my computer thinking it was an issue with the windows registry but nothing changed.
A also ran memtestx86 in order to test my ram and no error occured.
I'm hoping someone might know a way to fix it or at least what's causing it.
My specs :
AMD ryzen 1920 X
msi X399 SLI
GeForce 2080 RTX
G.Skill 2x8GB DDR4 3200MHz
2 Samsung SSD 860 EVO 2.5" (500 Go)
Seasonic 750W Gold


Find here the minidump file I have when I got BSOD: Minidump

Please help, I have no idea where it comes from

:)

 

Question Unexplained software crashes

Hi Azkorh,

I am Vijay, an Independent Advisor. I am here to work with you on this problem.

To know what exactly is causing the crashes, I need to analyze minidumps generated by crashes with WinDBG. WinDBG is the only tool which can do end to end complete analysis of ..dmp files generated by BSOD (Blue screen of death).

Go to C:\Windows\Minidump

Zip the contents of the folder corresponding to date and time of your crashes.

Upload the content to Onedrive or any other file sharing site for me to locate the problem

If you need help to generate Minidump -
http://answers.microsoft.com/en-us/windows/wiki...

Do let me know if you have any more question or require further help.

 

Question Unexplained software crashes

Hello everybody,

I recently built a new computer (specs below) and randomly, softwares crashes.

For instance, some days I can play for hours without any trouble and another day the game will crash like 4 times in an hour.

It happens mostly while playing (crash happens on several games) but also while browsing on Chrome.

When it happens, the soft I'm using just crash without any error message.

Sometimes in the event observer I got an ID 1000 and sometimes nothing is reported in the event observer.

I already reset my computer thinking it was an issue with the windows registry but nothing changed.

A also ran memtestx86 in order to test my ram and no error occured.

I'm hoping someone might know a way to fix it or at least what's causing it.

My specs :

AMD ryzen 1920 X

msi X399 SLI

GeForce 2080 RTX

G.Skill 2x8GB DDR4 3200MHz

2 Samsung SSD 860 EVO 2.5" (500 Go)

Seasonic 750W Gold

 

all games crash!

I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
Increase the window size step by step and watch your vga temps permanently.
What happens?
If it crashes, run at stock speeds as suggested before and retry.

P.S.: When your system locks, does the display signal turn off after a time?
Stuttering sound or no sound at all when freezing?
What X1800XT model do you own exactly?