Windows 10: Quick Access folders keep resetting to default

For no apparent reason all the folders I place in Quick Access in File Explorer keep disappearing and being replaced by the defaults every time my PC goes to sleep then wakes up again, or restarts. I keep replacing them, but they keep vanishing again and again...


This has only started in the last few days, completely out of the blue, and no additional software has been installed and no settings were changed before the issue started. Nothing else in File Explorer appears to have changed, and I've run all the relevant troubleshooters but nothing shows up as being wrong.


I'm using Windows 10 Pro x64, which was updated to version 1809 a couple of weeks before this issue began.


Does anyone know the cause or a solution?

:)

 

Quick Access bar

Hi,

Thank you for posting your query in Microsoft Community.

We would be glad to help you with the issue you are facing today. I understand the difficulty.

Remove items from Quick access.

I would suggest you to follow the below steps.

• Right click on the file or folder.
• Select the option “unpin from the quick access”

To pin items to an item already on the quick access bar.

Follow the below steps.

I would suggest you to create folder in the desktop screen & place all the files or folder which need to pin to the quick access.

• Open the quick access.
• Select the Desktop option.
• Right click on the folder & select the option “pin to quick access”

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.



Thank you.

 

Quick Access not searching Pictures folder


Summary, that last suggestion didn't work.

• I moved the pictures to another folder temporarily.

• Then I tried to remove the Pictures folder with option one at Add or Remove Folders from This PC in Windows 10 | Windows 10 Tutorials. Even after rebooting, the Pictures folder remained.
• So I tried using option two. Same thing: reboot >> Pictures folder still there.

• Since there were no troubleshooting steps for this scenario, just for the heck of it, I ran through the restore steps. Copied some pictures into the Pictures folder, ran a Quick Access search and initial problem remains: Searching all of QA doesn't find any files in Pictures folder, running search on just the Pictures folder does. I want to run a global search and find matching files in any/all of the Documents, Music, Videos, and Pictures folders.

That article dates from 2015 and I'm guessing is out of date. I hope it didn't create potential future problems in my registry.

Bottom line: I'm still looking for a fix.

 

Cannot unping wrong Download Folder from Quick Access

Hi Luca,

Thank you for posting your query on Microsoft Community.

I understand your inconvenience. We will assist you with it.

I suggest you follow the instruction provided below and check if it helps.

To unpin the download folder from Quick access.

• Right click on download folder.
• Select unpin from Quick access.

To unpin the download folder from Quick access.

• Right click on download folder.
• Select pin from Quick access.

If the issue still persist, I suggest you to follow the steps provided below and check if it helps.

Method 1:

• Press the Windows logo key + E key, to open File Explorer.
• Click on View tab.
• Click on Options button, located in top right corner of the window.
• Select the General tab.
• Click on Restore to default button.
• Click OK.

Hope it helps. Do let us know if your issue is resolved. For any further query, feel free to contact us.

Thank you.