Windows 10: Quick Access not displaying properly

When I open up File Explorer or navigate to Quick Access it is only displaying a list of files like a normal folder. I recently updated to 20H2 but I don't remember if the update coincided with this bug. Here is a screenshot:




When saving this screenshot I thought to try opening Quick Access in the save dialog and it actually worked but it won't work if I use File Explorer in the normal context.




So far I have tried deleting the "QatItems" registry entry but it did nothing other than resetting the contents. I can change the Layout in the View tab but I cannot reorder the items because clicking on the columns does nothing. OS build info:

Edition Windows 10 Pro

Version 20H2

Installed on ‎7/‎31/‎2020

OS build 19042.746

Experience Windows Feature Experience Pack 120.2212.551.0

:)

 

Quick Access bar

Hi,

Thank you for posting your query in Microsoft Community.

We would be glad to help you with the issue you are facing today. I understand the difficulty.

Remove items from Quick access.

I would suggest you to follow the below steps.

• Right click on the file or folder.
• Select the option “unpin from the quick access”

To pin items to an item already on the quick access bar.

Follow the below steps.

I would suggest you to create folder in the desktop screen & place all the files or folder which need to pin to the quick access.

• Open the quick access.
• Select the Desktop option.
• Right click on the folder & select the option “pin to quick access”

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.



Thank you.

 

update about Quick Access not responding

Hello,

To troubleshoot your concern, we suggest that you try to follow the steps provided below:

• Disable Quick Access.
• Re-enable Quick Access.
• Restart your computer, and see if it helps.

• For you to customize the Quick Access Toolbar, click
  here.

Let us know how it goes.

Regards.

 

Quick Access

The reply isn't helpful unfortunately.

The question/posting wasn't about deleting files or permanently deleting files.

But about the display of recent files in Quick Access view, which is shown when opening File Explorer => Windows 10.

Quick Access shows a list of (supposedly) recent files that have been opened. It doesn't automatically update when other files are opened.

My question was about listings in Quick Access that showed files as having been moved or renamed when in fact they had been deleted (I would suggest the Recycle Bin).

So to my partner the Quick Access listing was stating I had (attempted to) move/rename the files (and therefore hide them from her) whereas I had actually deleted them.

I would appreciate someone verifying this is plausible with the way file listings are listed in Windows 10/Quick Access.