Windows 10: Quick Access not working

Discus and support Quick Access not working in Windows 10 Network and Sharing to solve the problem; On my Windows 10 machine Quick Access has suddenly stopped working. All the folders which were in in it have disappeared, and I am unable to pin... Discussion in 'Windows 10 Network and Sharing' started by MikeGrant65, May 23, 2020 at 6:22 AM.

  1. Quick Access not working


    On my Windows 10 machine Quick Access has suddenly stopped working. All the folders which were in in it have disappeared, and I am unable to pin folders to it. Neither right-clicking and selecting "Pin to Quick access" or dragging-and-dropping folders to QA work. I do not receive any error message when I attempt this.


    I have deleted the contents of Recent items, AutomaticDestinations, and CustomDestinations as per suggestions elsewhere then restarted the PC but this has unfortunately not resolved the issue.

    :)
     

  2. Quick Access bar

    Hi,

    Thank you for posting your query in Microsoft Community.

    We would be glad to help you with the issue you are facing today. I understand the difficulty.

    Remove items from Quick access.

    I would suggest you to follow the below steps.

    • Right click on the file or folder.
    • Select the option “unpin from the quick access”


    To pin items to an item already on the quick access bar.

    Follow the below steps.

    I would suggest you to create folder in the desktop screen & place all the files or folder which need to pin to the quick access.

    • Open the quick access.
    • Select the Desktop option.
    • Right click on the folder & select the option “pin to quick access”


    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.



    Thank you.
     
    Mohammed AliAli, May 23, 2020 at 6:23 AM
    #2
  3. Quick Access Not Working

    Hi Dustin,

    Thank you for writing to Microsoft Community Forums.

    Follow the below steps to repair the broken database of Quick Access.

    Method 1:

    Before repairing the database, try to disable and then re-enable Quick Access to see if it helps. To disable and re-enable Quick Access, follow the below steps:

    Step 1: To remove frequent folders and recent files list from Quick Access, open File Explorer > click on View tab in Ribbon >
    click on Options > Change folder and search options to open Folder Options.

    Step 2: You’ll have to uncheck the following two check-boxes present under the Privacy section to disable Quick Access:

    • Show recently used files in Quick Access.
    • Show frequently used folders in Quick Access.

    Step 3: Click Apply and Exit. The action will instantly remove these two sections from Quick Access in File Explorer. (To clear your Quick Access history press the ‘Clear’ button against Clear File Explorer History).

    Step 4: Then, check
    the following two check-boxes again to enable Quick Access that you did in
    Step2.

    • Show recently used files in Quick Access.
    • Show frequently used folders in Quick Access.

    Step 5: Restart the PC once and check the issue and if the issue persist, follow the
    Method 2.

    Method 2:

    The Method 2 will repair the broken database of Quick Access.

    Step 1: Open File Explorer and paste this folder path: %AppData%\Microsoft\Windows\Recent\AutomaticDestinations in the address bar and hit Enter.

    Step 2: Once the folder is opened, press ‘Ctrl’ key and the ‘A’ from your keyboard to select all of its contents and delete it.

    Step 3: Do the same for this folder path as well: %AppData%\Microsoft\Windows\Recent\CustomDestinations

    Step 4: Restart the PC once and check the issue.

    Hope it helps.

    Shafeeq Ali Khan

    Microsoft Community - Moderator
     
    Shafeeq_Khan, May 23, 2020 at 6:23 AM
    #3
  4. Quick Access not working

    update about Quick Access not responding

    Hello,

    To troubleshoot your concern, we suggest that you try to follow the steps provided below:

    • Disable Quick Access.
    • Re-enable Quick Access.
    • Restart your computer, and see if it helps.

    • For you to customize the Quick Access Toolbar, click
      here.

    Let us know how it goes.

    Regards.
     
Thema:

Quick Access not working

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