Windows 10: Quick Assist disappeared

Discus and support Quick Assist disappeared in Microsoft Windows 10 Store to solve the problem; I used Quick Assist last week to remote in to another pc, but today when I turned on my laptop after the weekend...Quick Assist is not found via my... Discussion in 'Microsoft Windows 10 Store' started by JimSchnepp, Sep 20, 2021.

  1. Quick Assist disappeared

    I used Quick Assist last week to remote in to another pc, but today when I turned on my laptop after the weekend...Quick Assist is not found via my search at all! Not in system32....just all gone...How do I get it back?

    JimSchnepp, Sep 20, 2021

  2. Quick Assist

    Hi Henry,

    It's possible that your computer's Internet Options is not set properly, that's why you're experiencing issues with Quick Assist. Kindly make sure that your computer is allowed to save encrypted pages by following these steps:

    • Type internet options on the search bar.
    • Click on Internet Options.
    • Click on Advanced.
    • Scroll down, and make sure that Do not save encrypted pages to disk is unchecked.
    • Click OK.

    Once done with the steps, try to use Quick Assist again, then check if the issue persists.

    Don't hesitate to reach out to us if you need further assistance with your concern.
    Joshua Her1, Sep 20, 2021
  3. Nikhar_K Win User
    Quick Assist


    Thank you for writing to Microsoft Community Forums.

    Please reply to the following questions to get a better understanding of the issue:

    • What happens when you search for quick assist in the start menu?
    • Are you getting any error message while opening Quick Assist?
    • Which build version of Windows 10 is installed on your computer?
    • Since when are you facing this issue?
    • Did you make any changes to the computer recently?

    However, you can try the troubleshooting steps mentioned below:

    Method 1: Re-registering the app

    1. Type PowerShell on the search bar.
    2. Right click on PowerShell and select
      Run as administrator.
    3. Type the following command and press Enter:

      Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
    4. Once the process is completed, restart the computer and search for Quick Assist.

    Method 2: Creating new user account

    You can create a new user account and check if you are able to open Quick Assist.
    To create a new user account please follow the steps from L: Create a local user
    or administrator account in Windows 10.

    Hope it helps.

    Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.

    Nikhar Khare

    Microsoft Community - Moderator
    Nikhar_K, Sep 20, 2021
  4. dalchina Win User

    Quick Assist disappeared

    Quick Assist not working

    Quick Assist disappeared [​IMG]

    I suppose another possibility might be that some related service is not configured correctly...

    E.g.'s repair tool includes a repair to set services to default.

    I suggest you look at affected PCs and check installed programs to see if there are any that are common only to those and not others, especially 3rd party security programs with firewalls.

    I saw a note somewhere that there's no relevant group policy.

    Is this idea relevant?
    or this:
    - this helped some people
    dalchina, Sep 20, 2021

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