Windows 10: Quick assist not working

Discus and support Quick assist not working in AntiVirus, Firewalls and System Security to solve the problem; I have 3 pc's two laptops and am an Insider getting pre releases, now set to slow updates to get more stability. I have the latest build and was... Discussion in 'AntiVirus, Firewalls and System Security' started by Stewpot47SL, Jan 14, 2019.

  1. Quick assist not working


    I have 3 pc's two laptops and am an Insider getting pre releases, now set to slow updates to get more stability.


    I have the latest build and was trying to help a friend when I discovered the Quick assist does not work


    As advise on one help site I ran the CMD SCF tool it did some repairs and there was no reference to quick assist in the log file.


    It did say there were some corrupt files it could not repair.


    I rebooted


    I then did the REGEDIT checks the settings were as needed '0'


    I then tried settings Apps and features and tried to find repair but that did not show only delete


    So that feature QUICK ASSIST is not now visible


    How do I get the Default QUICK ASSIST back?


    Thanks


    Stew

    :)
     
    Stewpot47SL, Jan 14, 2019
    #1

  2. Quick Assist

    Hi Henry,

    It's possible that your computer's Internet Options is not set properly, that's why you're experiencing issues with Quick Assist. Kindly make sure that your computer is allowed to save encrypted pages by following these steps:

    • Type internet options on the search bar.
    • Click on Internet Options.
    • Click on Advanced.
    • Scroll down, and make sure that Do not save encrypted pages to disk is unchecked.
    • Click OK.

    Once done with the steps, try to use Quick Assist again, then check if the issue persists.

    Don't hesitate to reach out to us if you need further assistance with your concern.
     
    Joshua Her1, Jan 14, 2019
    #2
  3. Nikhar_K Win User
    Quick Assist

    Hi,

    Thank you for writing to Microsoft Community Forums.

    Please reply to the following questions to get a better understanding of the issue:

    • What happens when you search for quick assist in the start menu?
    • Are you getting any error message while opening Quick Assist?
    • Which build version of Windows 10 is installed on your computer?
    • Since when are you facing this issue?
    • Did you make any changes to the computer recently?

    However, you can try the troubleshooting steps mentioned below:

    Method 1: Re-registering the app

    1. Type PowerShell on the search bar.
    2. Right click on PowerShell and select
      Run as administrator.
    3. Type the following command and press Enter:

      Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
    4. Once the process is completed, restart the computer and search for Quick Assist.

    Method 2: Creating new user account

    You can create a new user account and check if you are able to open Quick Assist.
    To create a new user account please follow the steps from L: Create a local user
    or administrator account in Windows 10.

    Hope it helps.

    Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Jan 14, 2019
    #3
  4. TsgtGene Win User

    Quick assist not working

    Windows Quick Assist not working for me


    Quick Assist not listed in Windows Store. Remote settings in System Properties look ok.
    Thanks for the input. I'll give it time to mature.
     
    TsgtGene, Jan 14, 2019
    #4
Thema:

Quick assist not working

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