Windows 10: QuickBooks 2019 doesn’t open

Discus and support QuickBooks 2019 doesn’t open in Windows 10 Software and Apps to solve the problem; QuickBooks Pro 2019 won't open. It worked fine three days ago. Is there an issue with Windows 10? Intuit's tech support can't find the problem.... Discussion in 'Windows 10 Software and Apps' started by Kathleen Van Buren, Apr 7, 2020.

  1. QuickBooks 2019 doesn’t open


    QuickBooks Pro 2019 won't open. It worked fine three days ago. Is there an issue with Windows 10? Intuit's tech support can't find the problem.




    ***Modified title from: Windows 10 and QuickBooks 2019***

    :)
     
    Kathleen Van Buren, Apr 7, 2020
    #1
  2. Nikhar_K Win User

    QuickBooks crash while opening data file

    Hi,



    Thank you for writing to Microsoft Community Forums.



    As you have mentioned that after Windows and QuickBooks update whenever you open a data file in QuickBooks, it crashes. We would like to know if any other programs are crashing apart from QuickBooks.



    I suggest you to refer the troubleshooting steps mentioned below:



    Method 1: Repair QuickBooks



    I suggest you to try repairing QuickBooks and then open data file in it. Please follow the steps mentioned below:



    1. Press Windows key + R, to open
      Run
      dialog box.
    2. Type appwiz.cpl and click on
      OK
      .
    3. Look for QuickBooks application from the list, right click on it and select
      Repair.
    4. Follow the on-screen instructions to complete the repair process.


    If repairing QuickBooks didn’t fix the issue, please refer Method 2.



    Method 2: Open Sample data file



    You can try opening a Sample data file in QuickBooks and check if QuickBooks crash. If QuickBooks didn’t crash while opening Sample data file, I suspect that the data file that you are trying to open is causing the crash. In this case, I suggest you
    to contact the
    QuickBooks support
    team.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Apr 7, 2020
    #2
  3. BetoLP Win User
    Windows doesn`t start. Authomatic repair doesn`t work.

    Thanks again!!

    I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

    I`ll do it and I`ll be updating this thread when I have the report.

    - - - Updated - - -

    I ran SeaTools. These are the results:

    QuickBooks 2019 doesn’t open [​IMG]


    Does it mean my HDD is useless?
     
    BetoLP, Apr 7, 2020
    #3
  4. DBles# Win User

    QuickBooks 2019 doesn’t open

    Quickbooks 2019

    Been trying to update from Quickbooks 2016 to QuickBooks 2019 and it says "contents of this file cannot be unpacked. The executable you are attempting to run has been corrupted. Please obtain another copy of the file, verify its integrity and try again.
    I've talked with 3 different QuickBooks techs for 3 and 1/2 hours straight and they couldn't solve the problem. Says it's a Microsoft problem.

    In meantime I don't even have QuickBooks 2016 any longer since it was uninstalled during the process of trying to install 2019. Tried to reinstall 2016 and got the same message as the one above. I have Windows 10. Help
     
    DBles#, Apr 7, 2020
    #4
Thema:

QuickBooks 2019 doesn’t open

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