Windows 10: Quickbooks backup

I had my computer system re installed. I can get QuickBooks online back up to work. It just kicks it out, I was on phone for hours and they can't get it to work . Is there something in the software stopping it or do I need to take it back to be reinstalled again

:)

 

Windows 10 & Quickbooks Pro 2011

Hi,

Thank you for posting your query on Microsoft Community. We are sorry for the inconvenience caused.

I see that after you have upgraded to Windows 10 you are facing issues with the Quickbooks pro 2011.

Please answer the below questions to assist you better,

1. Are you getting any error message?

1. What is the make and model of the computer?

I would like to inform you that Quickbook Pro 2011 is not compatible with Windows 10. Therefore it is needed to install in compatibility mode.

Hence,I suggest you to reinstall the Quickbooks pro 2011 in the compatibility mode and check if it helps,

Please follow the steps below for more information:

• Right click on the setup file of the application and select
  Properties.
• Select Compatibility Tab.
• Place a check mark next to Run this program in Compatibility mode and select the
  operating system accordingly from the drop down list.
• Click OK and run the setup.

I would also suggest you to refer the below link,

https://community.intuit.com/articl...quickbooks-2011-and-enterprise-solutions-11-0

If the issue still persists after troubleshooting steps I would suggest you to contact to Quickbooks Pro 2011 support.

Help articles - QuickBooks Community

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

Log on to QuickBooks Pro 2011 with Window 10

Hi,

We need more information with regards to Quickbooks Pro. Kindly provide the following:

• Where did you install Quickbooks Pro 2011? Is it through Windows Store or a specific website?

We suggest you to perform a clean boot on your computer. Check on this
link and follow the steps. This can help you eliminate software conflicts when running a program.

We are looking forward to your response.

Regards.

 

Windows 10 & Quickbooks

Hi,

Thank you for posting your query on Microsoft Community. I understand the inconvenience you are facing. I will certainly help you with this.

I appreciate if you could answer few questions to narrow down the issue and to provide you better assistance.

• What happens when you try to open QuickBooks 2012 pdf converter?

This issue may arise due to incompatibility of program with Windows 10.
I suggest you to try installing QuickBooks 2012 pdf converter exe file in compatibility mode.

Compatibility mode runs the program using settings from a previous version of Windows. Follow these steps to install the drivers in compatibility mode and check if that helps.

• Right-click on the QuickBooks 2012 pdf converter exe setup file and click on
  ‘Properties’.
• Click on the ‘Compatibility’ tab and check the box
  ‘Run this program in compatibility mode for’ and select Windows 8/8.1/7 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.

Please post back with the results and the information asked, we will be glad to assist you further.

Thank you.