Windows 10: "Your Phone" won't connect to phone after motherboard replacement

Discus and support "Your Phone" won't connect to phone after motherboard replacement in Windows 10 Software and Apps to solve the problem; I've had the Your Phone app running for the last few months on my Windows 10 Pro PC, connecting to my LG V20 phone (Android v8). Last week my... Discussion in 'Windows 10 Software and Apps' started by itm, Feb 15, 2020.

  1. ITM
    itm Win User

    "Your Phone" won't connect to phone after motherboard replacement


    I've had the Your Phone app running for the last few months on my Windows 10 Pro PC, connecting to my LG V20 phone (Android v8). Last week my motherboard failed, so I replaced it and restored my Windows setup to a new SSD while I was at it.
    Now the Your Phone app won't connect to my phone - it says: "We can't connect to your phone. Make sure that your PC and phone are connected to the internet".
    The name of my phone (V20) is still displayed in the top left corner of the app Window. Both PC and phone are connected to the internet (via the same router). I have tried:
    - Uninstalling and re-installing the Android app (and re-adding the necessary app permissions)
    - Resetting the Your Phone PC app
    The Android app says "Check your PC", and tells me to select "Send notification", but that option isn't available anywhere in the PC app that I can see.
    Can anyone advise on how I can get re-connected to my phone?

    - - - Updated - - -

    ...one step forward...one step back...after another re-installation of the Android app I was able to get as far as sending a notification from the PC app, and selected "Allow" when the notification came up on the phone. Now the phone says "Your phone and PC are linked", but the PC app still says "We can't connect to your phone"
    ????

    :)
     
  2. rk3066 Win User

    Do Companies just replace ones phone or...

    If one has a problem with ones phone, does a company just replace a phone or go through the Key=Steps of trying to Fix it? As for me with a small fee [Depending on the issue] I'd Remove any software/App. causing ones issue or just simply back-up the Data/Restore

    I've noticed Companies now'N'days just simply replace the phone which to me and others is wrong to a certain degree...
     
    rk3066, Feb 15, 2020
    #2
  3. PC Windows 10 Bluetooth won't connect with Pixel 3XL phone

    I have a Lenovo Yoga C930 PC (Win 10) that I cannot connect to my Pixel 3XL phone. I can get them to pair, but the PC bluetooth will only hold the connection for about 1 second, then says 'not connected'.

    I have removed the PC from the phone's list of previously connected devices & then re-paired-numerous times. I have shut down & re-started both devices numerous times. None of these actions have worked. I am praying that one of you smart readers can help me solve this highly frustrating problem, pretty please?

    BTW, I recently ran the upgrade on my phone from android 9 to 10. Could this be the problem? I see other changes on my phone that I think add steps & make it more cumbersome to use. Wish I could dump android 10 & go back to 9, but don't know how to do that either. If that is not the cause of this connection problem with the PC, I can live with it.

    I would appreciate all advice. Please know that I am a 60-something year old- more knowledgeable than a basic user, but not super well versed in all of the software & hardware fixes that many of you know, so please write your suggestions/solutions accordingly. Many thanks in advance "Your Phone" won't connect to phone after motherboard replacement :)
     
    Wildflowerz , Feb 15, 2020
    #3
  4. rk3066 Win User

    "Your Phone" won't connect to phone after motherboard replacement

    Phones and their Thinness....

    Yep Indeed. Look at THIS Phone. With a 7060mah Battery! Though the Cameras are not great but that Battery Life

    Just Note before buying... Phones from China only work with AT&T, T-Mobile, and Others except Verizon and Sprint
     
    rk3066, Feb 15, 2020
    #4
Thema:

"Your Phone" won't connect to phone after motherboard replacement

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