Windows 10: Ram Not being used.

Hello i have a windows 10 desktop HP 110-014 Desktop PC (ENERGY STAR)

Model #: H5P35AA

Model Name: 110-014
HD Bus Type: Serial ATA-300
Standard Memory: 4096 MB
Max Memory: 32768 MB
Number of Sockets: 2
Memory Comments: PC3-12800 1066Mhz DDR3 SDRAM DIMM 240-pin

I installed a second ram, of the same exact kind, but for some reason its only showing that i can use 3.5gb of it.
So it shows 8gb installed but only 3gb is in use, Any idea why?
Im using a windows 10 insider preview edition (latest build)

:)

 

Over half my RAM being used with nothing open

More than half of my RAM is being used with nothing open. Below is a list of processes.

Image Name
PID
Session Name
Session#
Mem Usa

=========================
========
================
===========
==========

explorer.exe
4972
Console
1
104,284

dwm.exe
1116
Console
1
73,188

ShellExperienceHost.exe
1648
Console
1
69,040

Memory Compression
3796
Services
0
62,200

RuntimeBroker.exe
8940
Console
1
57,920

sidebar.exe
10944
Console
1
52,964

svchost.exe
2648
Console
1
52,356

SystemSettings.exe
4876
Console
1
45,768

AVGSvc.exe
3292
Services
0
44,324

Microsoft.Photos.exe
9716
Console
1
43,176

avgui.exe
10316
Console
1
42,200

OfficeClickToRun.exe
4596
Services
0
39,892

ApplicationFrameHost.exe
6632
Console
1
38,060

Music.UI.exe
11228
Console
1
32,700

TeamViewer.exe
8932
Console
1
32,564

svchost.exe
4700
Services
0
31,624

avgsvca.exe
520
Services
0
31,444

BitComet.exe
10528
Console
1
30,088

WUDFHost.exe
2636
Services
0
29,696

node.exe
5512
Services
0
29,056

svchost.exe
4440
Console
1
28,772

sihost.exe
4196
Console
1
27,708

OneDrive.exe
10364
Console
1
27,376

aswidsagenta.exe
8376
Services
0
26,132

sqlceip.exe
6112
Services
0
25,940

svchost.exe
408
Services
0
25,552

svchost.exe
4932
Services
0
23,460

sqlceip.exe
6388
Services
0
22,320

conhost.exe
3100
Console
1
21,876

sqlceip.exe
6732
Services
0
21,236

taskhostw.exe
4532
Console
1
21,092

Maps.exe
10740
Console
1
21,076

DeliveryService.exe
3024
Services
0
21,056

DellUpTray.exe
11232
Console
1
20,684

smartscreen.exe
1320
Console
1
19,948

SearchIndexer.exe
7292
Services
0
19,020

svchost.exe
5488
Services
0
18,984

DellUpService.exe
1388
Services
0
18,516

svchost.exe
11380
Services
0
18,336

svchost.exe
9200
Services
0
18,176

LockAppHost.exe
1396
Console
1
17,556

svchost.exe
7988
Services
0
17,488

TeamViewer_Service.exe
5308
Services
0
17,432

SwiService.exe
5272
Services
0
17,388

svchost.exe
3668
Services
0
17,164

svchost.exe
4396
Services
0
17,012

lsass.exe
920
Services
0
16,996

svchost.exe
7444
Services
0
16,960

svchost.exe
4208
Console
1
16,820

svchost.exe
5616
Services
0
16,668

DellSystemDetect.exe
10624
Console
1
16,640

avguix.exe
10248
Console
1
16,508

svchost.exe
6328
Services
0
16,324

SearchUI.exe
7236
Console
1
14,872

svchost.exe
12280
Services
0
14,608

TabTip.exe
9748
Console
1
14,456

svchost.exe
1380
Services
0
13,860

svchost.exe
2472
Services
0
13,780

sppsvc.exe
6824
Services
0
13,488

svchost.exe
1512
Services
0
13,312

svchost.exe
984
Services
0
13,244

svchost.exe
4724
Services
0
12,828

SecurityHealthService.exe
5260
Services
0
12,116

svchost.exe
7984
Services
0
12,096

svchost.exe
2248
Services
0
11,696

svchost.exe
1576
Services
0
11,412

svchost.exe
2828
Services
0
11,168

RtkNGUI64.exe
10120
Console
1
11,064

svchost.exe
3284
Services
0
11,024

svchost.exe
3036
Services
0
11,020

svchost.exe
1952
Services
0
10,988

svchost.exe
1632
Services
0
10,904

svchost.exe
1352
Services
0
10,712

svchost.exe
2700
Services
0
10,656

spoolsv.exe
3980
Services
0
10,536

svchost.exe
3776
Services
0
10,484

CallsApp.exe
9396
Console
1
10,484

igfxTray.exe
4816
Console
1
10,108

ClassicStartMenu.exe
5888
Console
1
10,080

WUDFHost.exe
3416
Services
0
9,760

MSASCuiL.exe
7760
Console
1
9,608

svchost.exe
1224
Services
0
9,600

WmiPrvSE.exe
11608
Services
0
9,572

svchost.exe
1372
Services
0
9,488

svchost.exe
1596
Services
0
9,472

svchost.exe
8456
Services
0
9,448

igfxEM.exe
4760
Console
1
9,244

svchost.exe
2424
Services
0
9,172

igfxHK.exe
4792
Console
1
9,056

svchost.exe
8616
Services
0
9,044

fontdrvhost.exe
384
Console
1
8,992

WmiPrvSE.exe
8880
Services
0
8,968

WUDFHost.exe
3840
Services
0
8,916

svchost.exe
3324
Services
0
8,896

svchost.exe
6656
Services
0
8,816

WUDFHost.exe
1484
Services
0
8,808

PresentationFontCache.exe
4288
Services
0
8,804

tasklist.exe
5748
Console
1
8,732

svchost.exe
3768
Services
0
8,692

svchost.exe
4768
Services
0
8,580

svchost.exe
7388
Services
0
8,500

svchost.exe
1332
Services
0
8,488

svchost.exe
1976
Services
0
8,404

svchost.exe
5896
Services
0
8,400

svchost.exe
1360
Services
0
8,352

svchost.exe
4840
Services
0
8,088

sqlbrowser.exe
5224
Services
0
8,068

svchost.exe
2052
Services
0
7,980

RtI2SBgProc64.exe
5584
Console
1
7,828

svchost.exe
640
Services
0
7,792

svchost.exe
2288
Services
0
7,776

svchost.exe
1032
Services
0
7,712

igfxCUIService.exe
2132
Services
0
7,400

winlogon.exe
864
Console
1
7,348

services.exe
908
Services
0
7,340

svchost.exe
1192
Services
0
7,316

svchost.exe
2756
Services
0
7,264

RtkI2SAudioService64.exe
5128
Services
0
7,248

svchost.exe
2056
Services
0
7,188

svchost.exe
5404
Services
0
7,172

svchost.exe
5192
Services
0
7,092

svchost.exe
2416
Services
0
6,912

WUDFHost.exe
2976
Services
0
6,868

svchost.exe
5140
Services
0
6,792

svchost.exe
1788
Services
0
6,720

svchost.exe
6344
Services
0
6,652

sqlwriter.exe
5300
Services
0
6,648

svchost.exe
5092
Services
0
6,596

svchost.exe
1760
Services
0
6,556

tv_w32.exe
8744
Console
1
6,464

tv_x64.exe
8424
Console
1
6,444

WUDFHost.exe
2492
Services
0
6,380

svchost.exe
5100
Services
0
6,172

SettingSyncHost.exe
9120
Console
1
6,140

svchost.exe
5052
Services
0
6,088

svchost.exe
2120
Services
0
5,836

System
4
Services
0
5,664

svchost.exe
7124
Services
0
5,596

svchost.exe
1736
Services
0
5,408

wininit.exe
756
Services
0
5,352

svchost.exe
2028
Services
0
5,340

csrss.exe
648
Services
0
5,332

BitCometService.exe
10588
Services
0
5,244

svchost.exe
2320
Services
0
5,208

conhost.exe
5536
Services
0
5,088

svchost.exe
5464
Services
0
5,028

svchost.exe
6076
Services
0
4,988

svchost.exe
1244
Services
0
4,976

svchost.exe
5732
Services
0
4,972

csrss.exe
780
Console
1
4,868

esif_uf.exe
4652
Services
0
4,652

TabTip32.exe
9812
Console
1
4,500

lightevt.exe
6620
Services
0
4,468

cmd.exe
10192
Console
1
3,556

ibtsiva.exe
4632
Services
0
3,544

svchost.exe
344
Services
0
3,476

wpxsvc.exe
4600
Services
0
3,408

esif_assist_64.exe
5600
Console
1
3,124

fontdrvhost.exe
388
Services
0
2,704

smss.exe
492
Services
0
860

SkypeHost.exe
10432
Console
1
112

System Idle Process
0
Services
0
8

 

Over half my RAM being used with nothing open

What I see is a Dell Factory install with AVG. Most tech enthusiasts won't even run a Factory or Upgrade install because they're so inferior that they'd expect endless issues. And no expert in forums (where we see the most cases) has recommended AVG since
it bloated up and started causing issue ten years ago.

I would at minimum go over this Checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done:

http://answers.microsoft.com/en-us/windows/wiki...

But remember that a factory or Upgrade install are inferior installs that most enthusiasts would never run in the first place because they'd expect endless issues. Most prefer to do the gold standard Clean install from this link:

http://answers.microsoft.com/en-us/windows/wiki...

There is also an automated Windows 10 Refresh which reinstalls Windows while leaving out the factory bloatware that throttles Windows and causes endless issues, and lets you save your files.

https://www.howtogeek.com/265054/how-to-easily-...

I hope this helps. Feel free to ask back any questions and let us know how it goes. I'll keep working with you until this is resolved.