Windows 10: Random black screen, computer unresponsive

Discus and support Random black screen, computer unresponsive in Windows 10 Support to solve the problem; Earlier today I was just using my PC, same as usual, when both monitors suddenly went black and started showing the no signal message. I unplugged and... Discussion in 'Windows 10 Support' started by legend383, Jun 26, 2019.

  1. legend383 Win User

    Random black screen, computer unresponsive


    Earlier today I was just using my PC, same as usual, when both monitors suddenly went black and started showing the no signal message. I unplugged and reconnected both ends of the cables, tried different ports on my GPU but nothing. I then tried to connect through teamviewer but it refused to connect. Ended up having to turn it off at the wall.

    When I turned it back on it displayed the message about overclocking failure, but I'm only using the XMP profile it gives me, no tweaking, and the cooling/PSU are more than adequate.

    Anyone have any ideas what could have been the cause of this and how I can prevent it happening in the future?

    :)
     
    legend383, Jun 26, 2019
    #1

  2. Frequent black screen/unresponsive requiring hard boot

    Hi,

    Please provide more information to help you better:

    • Are you getting black screen before sign in or after sign in?
    • Have you made any changes to your computer prior to this issue?
    • Have you installed all the pending Windows updates?

    I suggest you to follow the steps form the below article for “Black Screen” issues and check if it helps.

    Troubleshoot black screen problems

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems

    Please get back to us with an update on this issue, we will be happy to assist you further.

    Thank you
     
    Karthicka_R, Jun 26, 2019
    #2
  3. HP ALL IN ONE TOUCH SCREEN COMPUTER FREE UPGRADE TO WINDOWS 10 FROM W7 ..... NOW I HAVE RANDOM BLACK SCREENS!!!!!!

    As my title says it all ...... no idea why these random Black Screens are happening ....... I can be using my computer for HOURS or 15min and a RANDOM black screen will happen. EVERYTHING is unresponsive even the main power button. I have to pull the power
    cord to shut the computer down and restart. As i type this letter I am nervous that i will not finish before a RANDOM BLACK SCREEN happens!!!!!!
     
    RickPrevallet, Jun 26, 2019
    #3
  4. zplugger Win User

    Random black screen, computer unresponsive

    Black Screen after Log on


    Computer boots to windows log on,have no password here.After a minute on log on it go to a black screen,stays there forever. I can get to Task Manager from black Screen,lost on what to do next. Just want my Windows 10 back, not sure what caused this problem. Any Suggestion on what my next step should be?*Sad
     
    zplugger, Jun 26, 2019
    #4
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Random black screen, computer unresponsive

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