Windows 10: Random black screen following upgrade to Windows 11? Is it Edge related?

Discus and support Random black screen following upgrade to Windows 11? Is it Edge related? in Windows 10 Software and Apps to solve the problem; Hi,I have a new HP all in one PC & I have just upgraded to Windows 11.Everything appears okay apart from this random issue where my whole screen goes... Discussion in 'Windows 10 Software and Apps' started by Ian757uk, Oct 15, 2021.

  1. IAN757UK
    Ian757uk Win User

    Random black screen following upgrade to Windows 11? Is it Edge related?


    Hi,I have a new HP all in one PC & I have just upgraded to Windows 11.Everything appears okay apart from this random issue where my whole screen goes black, & then comes on again seconds later? I am not sure if it related, but the majority of time it seems to coincide with opening up Edge, & clicking play on YouTube videos?Please can someone help?Thank you.

    :)
     
    Ian757uk, Oct 15, 2021
    #1
  2. FREEBOOTER
    FreeBooter Win User
    FreeBooter, Oct 15, 2021
    #2
  3. JESINTA ROZARIO
    Jesinta Rozario Win User
    Windows 10 Black screen, Start screen, Critical Low Battery

    Hi,

    Thank you for posting your query on Microsoft Community.

    I would suggest you try the power troubleshooter if you are able to boot into the system.

    Follow the steps below.

    • Press Windows key + W and type Troubleshooting.
    • Select Troubleshooting and click on System and Security.
    • Click on Power and follow the onscreen steps.
    For black screen issues click on the link below and refer the suggestions by Sharath Srinivasa.

    http://answers.microsoft.com/en-us/...ndows-10/cf3b4559-67d8-40e0-9cf2-ebf4528e1e78

    Hope this helps.

    Regards,
     
    Jesinta Rozario, Oct 15, 2021
    #3
  4. ARUN B J
    Arun B J Win User

    Random black screen following upgrade to Windows 11? Is it Edge related?

    Black Screen, Screen Flickers, Random Freezes

    Hi,



    Thank you for posting your query in Microsoft Community.

    I understand your concern and will assist you to resolve this issue.

    I suggest you to follow the steps below and check if it helps.

    Method 1: I suggest you to update the Display drivers and check if that helps. If that issue persist please uninstall and reinstall latest drivers available in manufacturer website.

    • Press “Windows + X” and select Device manger.
    • Select Display Adapter and expand the driver icon.
    • Right click on the driver icon and click on Update.
    • Follow the onscreen instructions to update the driver.
    Refer the link below and check if it helps

    Troubleshoot black screen problems

    Troubleshoot black screen or blank screen errors



    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.
     
    Arun B J, Oct 15, 2021
    #4
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Random black screen following upgrade to Windows 11? Is it Edge related?

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