Windows 10: Random black screen

Discus and support Random black screen in Windows 10 BSOD Crashes and Debugging to solve the problem; Randomly, more often when i play, i receive black screen. During the black screen i'm able to hear the audio of the game. Sometimes for a few seconds,... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Menzio, May 1, 2020.

  1. Menzio Win User

    Random black screen

    Randomly, more often when i play, i receive black screen. During the black screen i'm able to hear the audio of the game. Sometimes for a few seconds, sometimes longer. I tried everything: format, update driver of everything, windows update, reduced monitor hz from 144 to 100 then 60, tested ram with Memtest, changed power supply unit, changed videocard, changed cable display port with hdmi.

    With event viewer i see there are some exploits called WindowsBlackScreenDiagnosticsV1. I saved all the info in necessary.

    Thanks in advance for the help... i'm very frustrated

    Menzio, May 1, 2020

  2. Random Black Screen

    Re-installed Catalyst 8.35 drivers (from the original cd) - no luck. Still getting the random black screen.
    TribeBuckeyeFan, May 1, 2020
  3. Arun B J Win User
    Black Screen, Screen Flickers, Random Freezes


    Thank you for posting your query in Microsoft Community.

    I understand your concern and will assist you to resolve this issue.

    I suggest you to follow the steps below and check if it helps.

    Method 1: I suggest you to update the Display drivers and check if that helps. If that issue persist please uninstall and reinstall latest drivers available in manufacturer website.

    • Press “Windows + X” and select Device manger.
    • Select Display Adapter and expand the driver icon.
    • Right click on the driver icon and click on Update.
    • Follow the onscreen instructions to update the driver.
    Refer the link below and check if it helps

    Troubleshoot black screen problems

    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.
    Arun B J, May 1, 2020
  4. Random black screen

    Black screen error


    There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • Can you confirm to us if you are using a laptop or a computer?
    • Have you made any recent changes to your device prior to this happening?
    • What exactly were you doing when the error occurred?
    • Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

    As an initial part of troubleshooting, we suggest following the steps given on this article:

    Troubleshoot black screen or blank screen errors
    . This will help you diagnose and rectify most of the known black screen concerns.

    We will wait for your response.
    Dhavelyn Mer, May 1, 2020

Random black screen

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