Windows 10: Random BlSOD and I have no idea why

Discus and support Random BlSOD and I have no idea why in Windows 10 BSOD Crashes and Debugging to solve the problem; I've got a Dell laptop with windows 10. For the past 2 weeks or so I've had a BSOD problem. I'm doing work and then a random blue screen happens with... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by NeedHelplPlease, Nov 19, 2020.

  1. Random BlSOD and I have no idea why


    I've got a Dell laptop with windows 10.
    For the past 2 weeks or so I've had a BSOD problem. I'm doing work and then a random blue screen happens with CRITICAL_PROCESS_DIED error. Then when it restarts I see three lines, one says no bootable device, second one is to go in BIOS and last one is to troubleshoot. Odd part is that sometimes it just restarts normally and I'm able to continue working. I've taken it to service twice and they said they ran tests and everything seems okay.
    Any ideas what could be causing this problem and how can I fix it?

    :)
     
    NeedHelplPlease, Nov 19, 2020
    #1
  2. ARC
    Arc Win User

    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
  3. random restarts

    Hi,

    If a Windows computer random restarts, the device usually have some damaged system components. For us to provide an accurate solution, we would need you to answer the following questions:

    • Which build, version and edition of Windows is installed on your computer?
    • What changes have you made to the device before this issue occurred?
    • What troubleshooting steps was already performed to your laptop?

    In the meantime, it will be best to make sure that the latest update of Windows is installed on your device. If the same issue happens after installing Windows Update, we suggest running the power troubleshooter. To do so, follow these steps:

    • Open the Control Panel.
    • Using the search bar at the upper-right corner, type troubleshooting.
    • From the search results, click on Troubleshooting and then select System and Security.
    • Click on Power and then follow the prompts to successfully run the tool.

    We are looking forward to your response.
     
    Darleen Pen, Nov 19, 2020
    #3
  4. Ztruker Win User

    Random BlSOD and I have no idea why

    Random BSOD while browsing internet


    Sorry, Bitdefender is a problem: BSOD BAD_POOL_HEADER - mwac.sys - Malwarebytes Anti-Malware Help - Malwarebytes Forums

     
    Ztruker, Nov 19, 2020
    #4
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Random BlSOD and I have no idea why

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