Windows 10: Random Blue Screen while Gaming

Hi guys,


My wifes PC has been having random blue screens not all the same error code while playing games will list games below and im struggling to resolve the problem.


Blue Screen Errors has been others but cant remember, i've started logging them once i realized its not always the same

Critical_structure_corruption

Page_fault__in_nonpaged_aera


Games List

• Overwatch
• Guildwars 2
• Hearthstone

Also playing those games will stream twitch/YouTube and browsing the net


I've tired updating drivers, back dating drivers, reloading windows, full fresh install.



PC Spec's

CPU: AMD Ryzen 5 3600X with Wraith Spire

PSU: Thermaltake Smart Pro RGB Modular Bronze 750W

Ram: G.Skill Trident Z Neo F4-3200C16D-32GTZN 32GB 2x16GB DDR4

GPU: ASRock Radeon RX 5700 XT 8GB

M/B: ASUS ROG Strix X570-F Gaming Motherboard

M.2: Samsung 860 EVO M.2 SATA SSD 1TB any help to fix these or where i should be looking would be great


Thanks!

:)

 

Random apps and games crashes with error 0xc0000005 and blue screens

Since the end of July 2019 my apps and games (including windows services) have been crashing randomly, the windows event log lists these crashes with error 0xc0000005, here's an example for the game Verdun (other apps and games crash with the same error):

Faulting application name: Verdun.exe, version: 2019.2.4.15146, time stamp: 0x5d65bc48

Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

Exception code: 0xc0000005

Fault offset: 0x00003ffca4ea3081

Faulting process ID: 0x1760

Faulting application start time: 0x01d5859441ddbe1a

Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\WW1GameSeries\Verdun\Verdun.exe

Faulting module path: unknown

Report ID: 47476bd7-22fa-4760-b22b-07598c183ba1

Faulting package full name:

Faulting package-relative application ID:

I have also been having random blue screens with the errors PAGE_FAULT_IN_NON_PAGED_AREA and CRITICAL_PROCESS_DIED.

I have used windows Driver Verifier and I managed to get some blue screens that point to the clipsp.sys driver but I don't think the content of the blue screen contains everything meaningful.

The crashes do not seem to happen in Safe Mode.

In the past months I have tried almost everything:

• Clean boot
• Updated windows to latest version
• Used all tools to check integrity or corruption like sfc, chkdsk, ecc.
• Clean reinstalled windows multiple times
• Replaced RAM modules
• Replaced motherboard

The crashes still happen. Since I have no idea what is causing these crashes my next step will be replacing the CPU...

 

Trying to diagnose random blue screens

This is a Windows 10 Professional desktop, built seven years ago. It is starting to fail, with almost daily blue screens, and I'm trying to guess what part is failing. The candiates are naturally the motherboard, a RAM stick, or a video card.

The errors are almost always different, and there is almost never a culprit announced. Here are some examples:

• MEMORY_MMANAGEMENT
  
• IRQL_NOT_LESS_OR_EQUAL
  
• SYSTEM_SERVICE_EXCEPTION
  
• KMODE_EXCEPTION_NOT_HANDLED (mcdbus.sys)
  
• SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
  

Eventually I will have to start removing all parts one by one, but I was wondering if these errors might suggest which part to check first.

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.