Windows 10: Random blue screen

Discus and support Random blue screen in Windows 10 BSOD Crashes and Debugging to solve the problem; My Win 10 have random blue screen issue, 1-2 week will failure once. Here is the dump information KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Lion_1981, Jul 18, 2020.

  1. LION_1981
    Lion_1981 Win User

    Random blue screen


    My Win 10 have random blue screen issue, 1-2 week will failure once.

    Here is the dump information


    KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 3312 Key : Analysis.DebugAnalysisProvider.CPP Value: Create: 8007007e on Lion-PC Key : Analysis.DebugData Value: CreateObject Key : Analysis.DebugModel Value: CreateObject Key : Analysis.Elapsed.mSec Value: 26915 Key : Analysis.Memory.CommitPeak.Mb Value: 84 Key : Analysis.System Value: CreateObject Key : WER.OS.Branch Value: rs5_release Key : WER.OS.Timestamp Value: 2018-09-14T14:34:00Z Key : WER.OS.Version Value: 10.0.17763.1ADDITIONAL_XML: 1OS_BUILD_LAYERS: 1BUGCHECK_CODE: 20001BUGCHECK_P1: 13BUGCHECK_P2: 0BUGCHECK_P3: 29b92701BUGCHECK_P4: ffffe80000785888CUSTOMER_CRASH_COUNT: 1PROCESS_NAME: SystemBAD_STACK_POINTER: ffffa2002ebe7f78STACK_TEXT: ffffa200`2ebe7f78 fffff805`7a07dc2b : 00000000`00020001 00000000`00000013 00000000`00000000 00000000`29b92701 : nt!KeBugCheckExffffa200`2ebe7f80 fffff805`7a09394a : 00000000`00000001 ffffdd8d`8594b100 ffffa200`2ebd8180 fffff805`7a0a2cf0 : nt!HvlSkCrashdumpCallbackRoutine+0x6bffffa200`2ebe7fc0 fffff805`79fcbd02 : ffffa200`2ed22180 ffffa200`2ebe81d0 00000000`00000000 00000000`00000000 : nt!KiProcessNMI+0xeaffffa200`2ebe8010 fffff805`79fcbac6 : ffffa200`2ed22180 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxNmiInterrupt+0x82ffffa200`2ebe8150 fffff805`7a0ed18e : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiNmiInterrupt+0x206ffffd70b`fc8b57a0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!PpmIdleGuestExecute+0x1eSYMBOL_NAME: nt!HvlSkCrashdumpCallbackRoutine+6bMODULE_NAME: ntIMAGE_NAME: ntkrnlmp.exeIMAGE_VERSION: 10.0.17763.1339STACK_COMMAND: .thread ; .cxr ; kbBUCKET_ID_FUNC_OFFSET: 6bFAILURE_BUCKET_ID: 0x20001_13_0_STACKPTR_ERROR_nt!HvlSkCrashdumpCallbackRoutineOS_VERSION: 10.0.17763.1BUILDLAB_STR: rs5_releaseOSPLATFORM_TYPE: x64OSNAME: Windows 10FAILURE_ID_HASH: {87bcab98-fa6d-405d-3073-808b1266f2ad}Followup: MachineOwner

    :)
     
    Lion_1981, Jul 18, 2020
    #1
  2. MARTIN ARGERAMI
    Martin Argerami Win User

    Trying to diagnose random blue screens

    This is a Windows 10 Professional desktop, built seven years ago. It is starting to fail, with almost daily blue screens, and I'm trying to guess what part is failing. The candiates are naturally the motherboard, a RAM stick, or a video card.

    The errors are almost always different, and there is almost never a culprit announced. Here are some examples:

    • MEMORY_MMANAGEMENT
    • IRQL_NOT_LESS_OR_EQUAL
    • SYSTEM_SERVICE_EXCEPTION
    • KMODE_EXCEPTION_NOT_HANDLED (mcdbus.sys)
    • SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

    Eventually I will have to start removing all parts one by one, but I was wondering if these errors might suggest which part to check first.

     
    Martin Argerami, Jul 18, 2020
    #2
  3. ROAN T
    Roan T Win User
    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Jul 18, 2020
    #3
  4. TIMDILLIVAN
    timdillivan Win User

    Random blue screen

    Random Blue Screen Errors

    On my Lenovo-All in One, I get random blue screen errors when the computer sits idle for a couple hours.

    STOPCODE: SYSTEM THREAD EXCEPTION NOT HANDLED nvlddmkm.sys

    I need to power off the computer, but each time it successfully reboots, fortunately.

    Any suggestions?
     
    timdillivan, Jul 18, 2020
    #4
Thema:

Random blue screen

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