Windows 10: Random blue screens of death of shutdown/restart

Discus and support Random blue screens of death of shutdown/restart in Windows 10 BSOD Crashes and Debugging to solve the problem; On the occasional shutdown or restart, I get treated to a blue screen crash. I have reset windows 10 so am assuming it's a hardware issue. Dump: Dump... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by RecedingBassline, Nov 16, 2018.

  1. RECEDINGBASSLINE
    RecedingBassline Win User

    Random blue screens of death of shutdown/restart


    On the occasional shutdown or restart, I get treated to a blue screen crash. I have reset windows 10 so am assuming it's a hardware issue.


    Dump: Dump

    Msinfo: Msinfo


    Any help would be great.

    :)
     
    RecedingBassline, Nov 16, 2018
    #1
  2. AUSCHWITZ
    Auschwitz Win User

    Random blue screen of deaths!!!


    I get blue screen of deaths usually when I'm watching YouTube videos or playing video games it also happens at random.
    Attachment 51018 Any help would be much appreciated
     
    Auschwitz, Nov 16, 2018
    #2
  3. RYAN PAG
    Ryan Pag Win User
    Blue screen of death issue

    Hi Malcolm,

    Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

    • Please provide the complete stop error message that you are getting.
    • Were there any changes made prior to the issue?

    We recommend following the troubleshooting steps in the article:
    Troubleshoot blue screen errors

    Should you need further help, you're always welcome to post back.
     
    Ryan Pag, Nov 16, 2018
    #3
  4. EILEEN GAL
    Eileen Gal Win User

    Random blue screens of death of shutdown/restart

    Blue Screen of Deaths on a Daily

    Hi,

    Blue screen errors can occur if a serious problem causes Windows to shut down or restart unexpectedly. This error can be caused by both hardware and software issues. To isolate your concern, we'd like to know if there were any changes made
    prior to the issue.

    In the meantime, we suggest that you follow the steps provided on this link for blue screen error basic
    troubleshooting. Once you're on the page, select the option on when do you get the error and proceed with the steps listed.

    Let us know how it goes after performing the suggested steps.
     
    Eileen Gal, Nov 16, 2018
    #4
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Random blue screens of death of shutdown/restart

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