Windows 10: Random BSOD after installing new SSD and Windows 10

Discus and support Random BSOD after installing new SSD and Windows 10 in Windows 10 BSOD Crashes and Debugging to solve the problem; Can someone help me troubleshoot a random BSOD issue on my Dell Inspiron 13 5000? I just installed a new 1TB SSD Drive, re-installed Windows 10 and... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by BarneyLejeune, Oct 16, 2020.

  1. Random BSOD after installing new SSD and Windows 10


    Can someone help me troubleshoot a random BSOD issue on my Dell Inspiron 13 5000? I just installed a new 1TB SSD Drive, re-installed Windows 10 and now I get random BSODs. The BSODs seem to occur even when the computer is sitting idle and I am not using it. I have insured that all none of the drivers have ! marks in Device Manager. I have run Dell's Support Assistant, but that did not help. The error is "System Service Exception" which seems to be pretty generic. I am current only running Microsoft's Windows Defender for antivirus and I have tried turning it off. Can someone give me a hand as to what else I should check? Thanks.

    :)
     
    BarneyLejeune, Oct 16, 2020
    #1
  2. ARC
    Arc Win User

    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
  3. duckeh Win User
    Random BSOD on new machine, SSD not found after each BSOD

    Yes, your assumptions should be right.
    - latest BIOS/UEFI - running latest BIOS from Asus
    - memory passed diagnostics - yes mem diagnostic test results are OK
    - HDD/SSD likely good - but haven't run diagnostics (only SFC and chkdsk)
    SSD looks good. here are some screenshots from HD Tune

    Random BSOD after installing new SSD and Windows 10 [​IMG]

    Random BSOD after installing new SSD and Windows 10 [​IMG]

    Random BSOD after installing new SSD and Windows 10 [​IMG]

    - OS was repaired w/DISM, and was "clean" installed - yes
    - all components are new (?unknown warranty/RMA status) - yes all components are new with valid warranty

    Additionally, I tried using Windows Driver Verifier.
    Followed the steps here :
    https://answers.microsoft.com/en-us/...3-c48669e4c983
    Results:
    1. Following the steps, I selected ALL drivers except Windows drivers and reboot.
    2. After reboot, windows 10 crashes instantly even before login page comes.
    3. Eventually windows goes to troubleshoot mode, and I load windows 10 in safe mode.
    4. In safe mode, I disabled verifier via cmd, and reboot again. Windows 10 boots normally now.

    Additional link I referred to:
    https://docs.microsoft.com/en-sg/win...ectedfrom=MSDN

    Could it be a faulty/incompatible driver that has been installed?

    - - - Updated - - -

    Yes, your assumptions are right.
    1. BIOS is running latest version from ASUS
    2. mem diagnostics are OK
    3. SSD looks good.

    Random BSOD after installing new SSD and Windows 10 [​IMG]

    Random BSOD after installing new SSD and Windows 10 [​IMG]

    Random BSOD after installing new SSD and Windows 10 [​IMG]

    4. OS is repaired and clean
    5. all components are new with valid warrently

    I tried using Windows Driver Verifier.
    Following these steps :
    https://answers.microsoft.com/en-us/...3-c48669e4c983

    Steps done:
    1. Selected all drivers except Microsoft to verify.
    2. reboot
    Results:
    1. Upon reboot, windows 10 instantly crashes before login screen. Loops
    2. Eventually ends up at troubleshoot mode, perform reboot on safe mode
    3. on safe mode, disable verifier and reboot
    4. windows 10 runs again (until next BSOD)

    Could it be caused by a faulty/defective/non-compatible driver?
     
    duckeh, Oct 16, 2020
    #3
  4. CK011885 Win User

    Random BSOD after installing new SSD and Windows 10

    Installing Windows 10 on New PC?

    I'm going to be building a new PC on Christmas and want to install Windows 10 on it. I have Windows 10 on my current PC, which I installed upgrading from 8.1 with the files on a USB. How do I go about installing a clean copy of Windows 10 on this new PC? I think I recall something about installing it once makes Microsoft recognize your hardware, but since this will be a PC I'm not sure what steps I need to take. Do I need to go 8.1 -> 10 or is there a method of going directly to 10?
     
    CK011885, Oct 16, 2020
    #4
Thema:

Random BSOD after installing new SSD and Windows 10

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