Windows 10: Random BSOD/crash when going to sleep

My computer is running Windows 10 1903, and every few days when I left the laptop all night sleep or just left it when it is on, I have random crashes. At 4 am this morning I get up and found the laptop is not in the sleep state and when I tried to make the laptop sleep, the fan spins while the screen is black and the power button is lit up. It got stuck for quite a long time until I wake up this morning and the event log noted the laptop has been rebooted from a bug check.


Here is the memory dump file:

https://drive.google.com/file/d/1Ds-gP9VIoXHbZq53jNvQmUQM0V25eK6e/view?usp=sharing


Minidumps:

https://drive.google.com/file/d/1PvFTT7WQsrPKW1fRRTGHdoeGe2cqieHo/view?usp=sharing

https://drive.google.com/file/d/1iXM0EoFS_CpQbVAXS9Tm1HDwwRcsFc8x/view?usp=sharing

:)

 

Random BSOD while browsing internet


BitDefender is nothing special. mwac.sys causes BSODs anywhere.
A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
In that very thread, the suggested action apparently worked.

The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
That is why I posted that my suggestion may work, or may not. Let us see where it goes.

 

Random Crash/Freeze on Build 10130


Hello everyone.

I have been running the Windows 10 preview for the last few months and other than a driver issue here or there, did not experience any real problems. However, with the last update to build 10130, I have been experiencing a random crash/freeze that manifests itself in one of two ways:

1. If I step away from the computer and come back before the monitor is set to go to sleep, I will come back to a frozen cursor, unable to do anything.
2. If I step away from the computer and come back after the monitor has gone to sleep, I will come back to a black screen, unable to do anything.

In both cases, I have to hold the power button in to shut down the computer for a restart.

Any direction or help would be greatly appreciated.

 

Random BSOD while browsing internet

Sorry, Bitdefender is a problem: BSOD BAD_POOL_HEADER - mwac.sys - Malwarebytes Anti-Malware Help - Malwarebytes Forums