Windows 10: random BSOD issues multiple times daily

Now I will work on the second half then turn on the verifier for 3 days.

 

Please run sfc /scannow again and post results.
Open administrative command prompt and type chkdsk /x /f /r
This may take many hours so plan to run overnight.
Post the results using the information in this link:
Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials



Were you able to use control panel to uninstall the Dell application/software and then reinstall the application from the Dell website?



The event log is loaded with event ID 225 so we need to have a close look at the hynix_SC210 drive


Code: Event[506]: Log Name: System Source: Microsoft-Windows-Kernel-PnP Date: 2017-08-28T14:55:37.425 Event ID: 225 Task: N/A Level: Warning Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-P2AFQOQ Description: The application \Device\HarddiskVolume2\Windows\System32\spoolsv.exe with process id 1636 stopped the removal or ejection for the device SCSI\Disk&Ven_SK&Prod_hynix_SC210_mSAA\4&3069ef8&0&010000.[/quote]

 

Were you able to use control panel to uninstall the Dell application/software and then reinstall the application from the Dell website?
No I used uninstaller found where the service resided and then re-installed from the Dell site.



The event log is loaded with event ID 225 so we need to have a close look at the hynix_SC210 drive

Okay, I have no idea what that is either.

The results of the sfc /scannow are the same:
C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.

Do you want the log files?

I am going to run chkdsk now and will post results to that in the morning.

Once again, thank you for all of your assistance!

 

1) Please find a flash drive that you can format.
2) Create a bootable windows 10 iso: Download Windows 10

 

I just installed this copy of Windows 10 from a bootable flash drive. I need to have the Enterprise version however. So I use that one. I used that same drive on another computer this week and no issues. I had these same issues when this machine had windows 8.1 installed on it. I am completing the steps you have listed, but it seems to be behaving better now since deleting and updating that video driver. I will send the rest of the information then we can move forward with a new install again if needed.

 

WININIT event log data from 5:16 PM

Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.

Stage 1: Examining basic file system structure ...
204032 file records processed. File verification completed.
4377 large file records processed. 0 bad file records processed.
Stage 2: Examining file name linkage ...
272106 index entries processed. Index verification completed.
0 unindexed files scanned. 0 unindexed files recovered to lost and found.
Stage 3: Examining security descriptors ...
Cleaning up 894 unused index entries from index $SII of file 0x9.
Cleaning up 894 unused index entries from index $SDH of file 0x9.
Cleaning up 894 unused security descriptors.
Security descriptor verification completed.
34038 data files processed. CHKDSK is verifying Usn Journal...
35377344 USN bytes processed. Usn Journal verification completed.

Stage 4: Looking for bad clusters in user file data ...
204016 files processed. File data verification completed.

Stage 5: Looking for bad, free clusters ...
23014001 free clusters processed. Free space verification is complete.

Windows has scanned the file system and found no problems.
No further action is required.

124520447 KB total disk space.
32059648 KB in 125412 files.
94052 KB in 34039 indexes.
0 KB in bad sectors.
310739 KB in use by the system.
65536 KB occupied by the log file.
92056008 KB available on disk.

4096 bytes in each allocation unit.
31130111 total allocation units on disk.
23014002 allocation units available on disk.

Internal Info:
00 1d 03 00 c4 6e 02 00 5b ef 04 00 00 00 00 00 .....n..[.......
9e 00 00 00 9b 0d 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.


CHKDSK event viewer data from 4:22 PM

Chkdsk was executed in scan mode on a volume snapshot.

Checking file system on C:
The type of the file system is NTFS.

Stage 1: Examining basic file system structure ...


204032 file records processed. File verification completed.


4384 large file records processed.

0 bad file records processed.
Stage 2: Examining file name linkage ...


271688 index entries processed. Index verification completed.


0 unindexed files scanned.

0 unindexed files recovered to lost and found.
Stage 3: Examining security descriptors ...
Security descriptor verification completed.


33829 data files processed. CHKDSK is verifying Usn Journal...


41083776 USN bytes processed. Usn Journal verification completed.

Windows has scanned the file system and found no problems.
No further action is required.

124520447 KB total disk space.
35014264 KB in 120685 files.
91608 KB in 33830 indexes.
0 KB in bad sectors.
316367 KB in use by the system.
65536 KB occupied by the log file.
89098208 KB available on disk.

4096 bytes in each allocation unit.
31130111 total allocation units on disk.
22274552 allocation units available on disk.

----------------------------------------------------------------------


Stage 1: Examining basic file system structure ...

Stage 2: Examining file name linkage ...

Stage 3: Examining security descriptors ...

Windows has scanned the file system and found no problems.
No further action is required.

 

Here are the screen shots from HD Tune

Attachment 151069Attachment 151070Attachment 151071

 

I thought we might be out of the woods, but I was sitting here, the laptop just blue screened again. *Sad

 

Was it the same bugcheck "Critical Process Died"? Could you upload the new crash dump(s) as well?

 

Newest zip file

Yes it was the same error this time.

 

Update on my end, running verifier, no crashes for last 4 hours. Looking much better. I will post if there is another crash.

 

The prior DM log collector had bsod mini dump files from 8/28 and 8/29.
The current DM log collector has no bsod mini dump files.
It is unclear why they disappeared or were no longer collected.

Download and install each:
Bluesecrenview: Blue screen of death (STOP error) information in dump files.
Whocrashed: Resplendence Software - WhoCrashed, automatic crash dump analyzer

Run the bsod software and post results into the thread.

For whocrashed in addition above analyze is tools. Click on tools > crash dump test > type: ACCEPT > post the results into the thread.

Run the DM log collector after the above and post a new zip into the thread.

Using the method in post #8 post a new memory.dmp file into the thread.

When the sfc /scannow was repeated it displayed integrity violations.

Open administrative command prompt and type or copy and paste these commands:
1) sfc /scannow
2) dism /online /cleanup-image /scanhealth
3) dism /online /cleanup-image /restorehealth
4) sfc /scannow
5) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

If the scannow again displays that it found integrity violations that indicates that there is something that is repetitively interferring with the operating system /registry. It was only temporarily fixed by dism restorehealth.

If this happens again on the above run of scannow and restorehealth plan an in place upgrade repair:
Repair Install Windows 10 with an In-place Upgrade Windows 10 Installation Upgrade Tutorials

 

I tried whocrashed but was not able to use the software as I am joined to a domain. I will run the other as soon as I can, but it might be next week as the worker needed his laptop back (even if it is crashing) for a trip he has to take on Thur-Fri. So I won't have it back until Monday. But I will run all of this as soon as I get it back.

Thanks for all the help to this point.