Windows 10: Random BSOD (mostly during gaming) going on for 5 years since built PC

Discus and support Random BSOD (mostly during gaming) going on for 5 years since built PC in Windows 10 BSOD Crashes and Debugging to solve the problem; It is all on my profile, but I'll copy and paste here as well! System Spec Computer type:PC/Desktop System Manufacturer/Model Number:Custom... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Dhopk, Jun 16, 2017.

  1. Dhopk Win User

    Random BSOD (mostly during gaming) going on for 5 years since built PC


    It is all on my profile, but I'll copy and paste here as well!

    System Spec

    Computer typeRandom BSOD (mostly during gaming) going on for 5 years since built PC :pC/Desktop
    System Manufacturer/Model Number:Custom Build
    OS:Windows 10 Home Premium
    CPU:Intel i7 Haswell 4770k
    Motherboard:ASUS Z87-PRO
    Memory:G.Skill F#-12800CL9-4GBXL *XMP* (16 Gb total)
    Graphics Card(s):Nvidia Geforce GTX 670
     
    Dhopk, Jun 19, 2017
    #16
  2. toouur Win User

    If I were you (you told you don't have a lot of files on your PC) I would do a clean install and then try without GPU and with Microsoft standard drivers only for some time (also, do you overclock your CPU?). I mean it will help you to eliminate any third party influence. If you still receive bsods then it will be mb, cpu, psu, ram related. If no, you will check gpu and drivers.

    Another way to test your system is ==> msconfig ==>services ==> non microsoft ==>disable all ==> reboot

    It will affect some of your programs but since it's temporary not a pain. So, if you won't receive bsods after that it means some service influences on you. Then you can back to msconfig and enable 50% of services and check again, then 50% of the services which are left disabled and so on until you find the faulty one.
     
    toouur, Jun 19, 2017
    #17
  3. Dhopk Win User
    Thanks for the info. I just installed windows 10 a few days ago. How exactly am I supposed to just disable the GPU? I do not overclock my CPU.
     
    Dhopk, Jun 19, 2017
    #18
  4. toouur Win User

    Random BSOD (mostly during gaming) going on for 5 years since built PC

    Physically*Wink Just remove it for some time (2-3 days). 4770k has built in GPU, which will allow you to use PC, watch videos and play games on low settings of course.
    So, what's your power supply? sometimes random bsods mean that your power supply is faulty and can't provide enough stable power for your rig. You van also try to update you MB Bios if you haven't done it yet.
     
    toouur, Jun 19, 2017
    #19
  5. Dhopk Win User
    I'm actually upgrading my graphics card to a 1060, it is coming in in a couple of days so I think I will just wait for it instead of removing GPU. My PSU is a 760W and I think it is more than enough to power my rig. How do you update the MB Bios? I have all the drivers updated.

    I honestly think it could be some sort of driver issue. Every hardware test I have run has passed, so next time I'm on my desktop I will try using driver verifier.
     
    Dhopk, Jun 19, 2017
    #20
  6. zbook New Member
    Please create a restore point.
    When you are comfortable navigating the windows recovery or advanced troubleshooting menu and modified automatic restart so that it is off, and have read the link on windows driver verifier you can start using windows driver verifier. For the bsod please update the zip file or post a new one after the bsod.
     
    zbook, Jun 20, 2017
    #21
  7. Dhopk Win User
    I am currently using the driver verifier to track down bluescreens. Going into safe mode with cmd and running verifier /reset is not working and it blue screens again on start up. This is no problem since I am able to just do a system restore but I do not have advanced information for the drivers that crashed, only the name. Every time I restart the computer I run verifier again, unchecking the problematic drivers. So far, these have been:

    rzendpt.sys

    rzudd.sys

    epcwmiacpi64.sys

    rzpmgrk.sys

    rzpnk.sys
     
    Dhopk, Jun 20, 2017
    #22
  8. Dhopk Win User

    Random BSOD (mostly during gaming) going on for 5 years since built PC

    I did manage to get one blue screen error recorded. The one for rzendpt. The file is attached.

    My computer ended up not bluescreening again after all the drivers I previously mentioned went unchecked in the driver verifier. Does this mean I should uninstall/reinstall these drivers?

    Thanks,
     
    Dhopk, Jun 20, 2017
    #23
  9. zbook New Member
    rzendpt.sys
    rzendpt.sys Razer RzEndPt driver Official Razer Support rzudd.sys
    rzudd.sys Razer Rzudd Engine Driver http://www.razersupport.com/index.ph...nloads&_a=view epcwmiacpi64.sys

    rzpmgrk.sys
    rzpmgrk.sys Razer Overlay Support Driver Official Razer Support rzpnk.sys

    rzpnk.sys Razer Overlay Support Software | Official Razer Support
    [/QUOTE]

    The above drivers are the ones related to your post. Do not uninstall anything related to the windows operating system.
    In device manager and in control panel find anything related to razer and uninstall.
    Please post any item before uninstalling it.
    And for all bsod please update the zip or post a new one so that they can we can debug them.
     
    zbook, Jun 20, 2017
    #24
  10. Dhopk Win User
    Thanks, the problem is that I have razer synapse which is cloud based and has the drivers inside, instead of having them seperately. I have no idea how to install fresh ones. I try removing all razer devices from my drivers and they reinstall, and if I do driver verifier again they still produce blue screens. Where do I go from here or how do I make sure the drivers will be newly installed and free from corruption? I could try uninstalling razer synapse then reinstalling, do you think that would help?
     
    Dhopk, Jun 20, 2017
    #25
  11. zbook New Member
  12. zbook New Member
    If you can completely uninstall the software then run windows driver verifier and if there are any bsod please post a new zip file.
    Razer Synapse - Cloud-Based Driver Software | Razer US Site



    Did each whocrashed and bluescreen view display the same or slightly different results?

    There was one driver that you had posted that I have not yet checked.
     
    zbook, Jun 20, 2017
    #27
  13. Dhopk Win User

    Random BSOD (mostly during gaming) going on for 5 years since built PC

    Thank you for the info, but will this help?

    It is Razer Synapse that installs the drivers, not windows. And I cannot access them any other way except through razer synapse. They are completely updated, it just seems like something is wrong with them. I do not know how disabling windows automatic install will stop razer synapse or help me fix the drivers. I will try uninstalling then checking for blue screens.
     
    Dhopk, Jun 20, 2017
    #28
  14. zbook New Member
    The razer software I am not familiar with. Typically uninstalling misbehaving drivers and applications fixes bsod. Then a new driver or application is installed and retested. It is not always the driver or the application that is problematic but the whole computer environment. So its trial and error unless it's a common everyday known bsod problem.



    4 out of the 5 drivers that you posted were Razer related so that is worth a shot.


    epcwmiacpi64.sys was not listed among the drivers on your computer.

    Were you able to find it using search?

    All to frequently bsod processing has indeterminate results. A lot can lead you in the wrong direction. That is why I suggested both bluescreenview and whocrashed. Most often we rely on the Windows debugging.

    If you can update the log or post a new log with the most recent bsod minidumps I can process them.
     
    zbook, Jun 20, 2017
    #29
  15. Dhopk Win User
    At the top of the page there is a log I got from the first razer crash, try checking that out. I did find and uninstall the other one.
     
    Dhopk, Jun 20, 2017
    #30
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Random BSOD (mostly during gaming) going on for 5 years since built PC

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