Windows 10: Random BSOD once a day

Discus and support Random BSOD once a day in Windows 10 BSOD Crashes and Debugging to solve the problem; After I moved to Germany on Monday 2017.09.25 (not sure, if that is somehow connected) , I am getting BSOD once a day unexpetedly. Not while playing... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Agnese, Sep 30, 2017.

  1. Agnese Win User

    Random BSOD once a day


    After I moved to Germany on Monday 2017.09.25 (not sure, if that is somehow connected) , I am getting BSOD once a day unexpetedly. Not while playing games, the applications running at that time- Mozilla, Skype, Notepad++, keypass, foobar.

    Then it restarts automaticly and normally, no safe mode needed.

    First time it happened

    09.27 at 14:36

    then 09.29 at 19:41

    then today, 09.30 at 22.05 (time zone UTC +1)

    Thanks in advance, would appreciate any help or additional information.

    :)
     
    Agnese, Sep 30, 2017
    #1

  2. BSOD at least once a day

    We do need the actual log files (called a DMP files) as they contain the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

    Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here
    If you have any questions about the procedure please ask
     
    ZigZag3143 (MS -MVP), Sep 30, 2017
    #2
  3. BSOD at least once a day

    Please upload no more than five copies of your dump files that were created during the last 14 days as shared files to your OneDrive with a link here.
    No more than five files please.




    Dump files are usually found at c:\windows\minidump. You may need to change your settings in Windows to be able to see the files. To show hidden files select the keyboard shortcut
    Win+S, type Folder Options in the Search box and click Folder Options in the drop down menu. Select View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide
    protected operating system files
    " is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked.



    What is your computer make and model? If not a branded computer what is your motherboard make and model?



    Please download and run Driver View and upload a copy of the report it produces to your OneDrive. To get a report on all drivers select Edit, Select All followed by File, Save Selected Items. Text file format please.

    DriverView: Loaded Windows Drivers List



    Please provide a copy of your System Information file.
    To access your System Information file select the keyboard shortcut
    Win+R
    , type msinfo32 and press the ENTER
    key. Select File, Export and give the file a name noting where it is located.
    Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for
    the file to be fully populated before exporting a copy. Please upload the file to your OneDrive, share with everyone and post a link here. Reports in normal mode preferred. Please say if the report has been obtained in safe mode.



    For help with OneDrive see paragraph 9.3:

    gerrys template
     
    Gerry C J Cornell, Sep 30, 2017
    #3
  4. zbook New Member

    Random BSOD once a day

    Rule 4
    No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc) - it is forum policy that no help shall be given to people who knowingly steal software or services.


    One of the main reasons for this is that the act of pirating the software will inevitably change the working of the software and make investigation and repair impossible. Please install a legitimate copy of the software and if you are still experiencing the issue we will be pleased to assist - No further assistance will be provided until we are satisfied that the software is genuine.
     
    zbook, Sep 30, 2017
    #4
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Random BSOD once a day

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