Windows 10: Random BSOD particularly when idling - Kernel Power Event 41

I can see where the freeze occurs in the event viewer log but there is no indication of a cause.

Since this is fairly repeatable, try using Clean Boot, see if that gets rid of the freeze. If so then it will be a process of elimination to find the culprit.

Tutorial here: How to Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts

 

I did steps 1 through 7, I thought it was funny that I did not get the message to tell me I needed to restart the machine for the changes to take effect. So I open the menu for tasks clicked on the power icon and clicked on "restart," the machine froze immediately, forcing a hardboot. After the shutdown I restarted it, went back to "msconfig" and rechecked all the settings and saw I had to unclick the box in the first step and did that. Everything else was good. I clicked on restart again, using the same steps I did previously.....the machine proceeded on the restart, however, it has been on restart for about 20 minutes now, it seems to be on an infinite loop on restart. It never gets there.

Any suggestions?
Thanks

 

Boot a Windows 10 installation DVD or flash drive to get to Safe Mode then recheck all the settings you changed. If nothing there then try a System Restore.

See here: Boot to Advanced Startup Options from Windows 10 Installation USB or DVD

 

Thanks Ztrucker, Since I did not have an W10 ISO, I restarted the desktop and pressed Windows+L, repeatedly trying to catch the signing window; eventually I did, which gave me the window for fixes. There I chose an earlier register point I saved on 1/19/17 and restarted normally (although I lost all the data I have been sending you.
I have created an ISO copy of Windows 10 and reloaded it as a refresh hoping this reload would fix the glitch...no joy. This version made my machine freeze almost immediately after getting to the home screen. It runs on one graphic card just fine though (this is where I am writing you from).
Attached please find today's collection of data, although I don't think there is a minidump.
Another curious issue that happened is, my machine hung up. I noticed my memory was maxed to 100% usage (16GB). I opened the Task Manager...no help though it was not responding. I waited to see if it would BSOD but it didn't. after waiting an interminable amount of time memory usage started going down and saw that JAVA had launched itself, it looked like hundreds of times. I have attached what I was able to capture with my phone.

 

I don't have any new ideaas.

I did see this in the event viewer log:

Event[841]:
Log Name: System
Source: Microsoft-Windows-Directory-Services-SAM
Date: 2017-01-28T13:26:49.837
Event ID: 16953
Task: N/A
Level: Error
Opcode: Info
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: CoolBlossom13
Description:
The password notification DLL C:\Program Files\WIDCOMM\Bluetooth Software\BtwProximityCP.dll failed to load with error 126. Please verify that the notification DLL path defined in the registry, HKLM\System\CurrentControlSet\Control\Lsa\Notification Packages, refers to a correct and absolute path (<drive>:\<path>\<filename>.<ext>) and not a relative or invalid path. If the DLL path is correct, please validate that any supporting files are located in the same directory, and that the system account has read access to both the DLL path and any supporting files. Contact the provider of the notification DLL for additional support. Further details can be found on the web at Learn to Develop with Microsoft Developer Network | MSDN.

Not sure if it's important or not, probably not when the problem seems to be tied to the video cards and active displays.

 

It seems to me Windows 10 is honked-up and can not handle 4 monitors. I mean, I have loaded Windows 10 twice now, two different ways.

Would it help if I purchased a single graphic card that can sustain 4 monitors and avoid all these problems?
May be it would solve my current freeze-up problem?

Then if there are other software issues I can work those separately.

 

I don't know. Hate ti see you spend the money then find it still doesn't work right. I guess as long as you can return it it's worth trying, but Windows 10 should allow this and handle it as well as previous OSes did.

 

Hi Ztrucker, I did buy a GTX950 with 4 ports but ended up having cable problems, the Display Port could be plugged through an adapter (since my monitors did not have this port) but the cable had to be VGA (I only had DVI), and the deal killer was, I could not use the HDMI port because it can only be plugged to an HDMI Monitor Port (mine don't have it), so I returned it. NVIDIA did tell me other manufacturers make a 5 port GTX950, with two Display Ports, 2 DVI Ports, and one HDMI Port, but I am saving this in case I can not find another way to solve my issue.
I am back to running on one graphic card and I decided to update every single one of the MOBO drivers to see if that solves the problem. I did that today. I also wrote a note to ASUS, telling them about the problem and asking them if there are any other drivers or BIOS I need to update that may solve this problem.

I do not know what else I could do.

 

I'm at a loss as well. I'll ask for others to take a look at this thread, see if they have any ideas.

 

Hi Racco,

I've read the thread a little quick, so please forgive me if I've missed something.

First thing, we'll need your system specs.
Please fill in your system specsPlease follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
The PSU, cooling and other stuff are NOT mentioned in the tool.
In the left corner below in your post you find 'My System Specs'. After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.






Next, please make sure that you've installed all drivers that ASUS provides for your motherboard and update the BIOS to the latest stable version.
I've noticed driver easy is installed, I would like to make sure all drivers are from the right source.

 

Thanks AXEO, I appreciate you looking at my problem with fresh eyes.
Per your request:
1. I have manually updated my Specs (the thread to do it automatically was setup for "Seven Forums" and did not have some of the items you mentioned).
2. Sorry I I used the drive easy app., because of this I don't know where the drivers were downloaded from. Is there a way to find out independently?
3. based on your systemfo.exe app I found out my BIOS date is prior to the latest date I found in the ASUS Website. I will work to update that today.
4. PSU Cooling is with the fins and exaust the PSU brought. Thinking of the heat PSU's generate, I over-size the PSU by about 40% so it would always run cool

On a separate thought. Talking to a tech. at the knowledge bar at MicroCenter, I found out they have seen some machines are freezing up because part vendors (like ASUS) did not meet the deadline Microsoft set prior to the release of Windows 10. He told me to check what OS each driver is said to be good for. If it does not say Windows 10/63Bit, it may or may not work.

Again, Thanks for the help.

 

I updated my BIOS to version 1707 on March 15, 2014 which according to the (attached) chart I saw at ASUS for my board is the latest there is.

 

I drilled a little more at ASUS and found this (I still have not heard from my request for support of 7 days ago):
Access Denied
My board is not listed there - Z 87 Deluxe/Quad MOBO
I am still going through the site looking for whatever may help.

 

I seem to have forgotten to answer this question

Unfortunately there isn't, AFAIK the drivers are downloaded from a database of the software manufacturer. I have however no idea what happens in the cloud and where they are getting the drivers from before it gets to the cloud.

Because this is just vague, and because it often causes many users trouble, it is not recommended to use such utilities. If one does use them and they get trouble, it is recommended to
- install the right drivers from official sources to overwrite the bad drivers,
- use a system restore point or different system backup to revert the driver installation
- perform a clean install of the OS, this is a last resort option when everything else fails

 

I was thinking something similar so I went to ASUS and started downloading the chipset update but when it started it gave me a message that the installed chipset was a "newer version that the one I was about to download." I checked again and that was the "newest" version posted in the ASUS download page. I tried to download the VGA pack from intel listed there as well and it gave me a message that my board was "nor ready to accept the download" (whatever that means). The page I posted for you to look at listed the MOBOs ready for Windows 10 and Z87 was not listed there.
I am running on one GPU and it runs fine, but with 2 it still blowsup.
I wish ASUS would say something about my help ticket...I am stuck.