Windows 10: Random BSOD starting about 3 weeks ago

I have been working on a computer that has been experiencing random freezing/BSOD anywhere from once a week to 5+ in one day. It's a Windows 10

Dell Latitude 7400 laptop and was running fine up until somewhere around the second week of May. No USB devices/any other peripherals plugged in. It does not seem to be happening while running any particular application. Sometimes, he is just in Outlook, sometimes web browser, sometimes just sitting there with nothing open within a few minutes of booting. I can say with certainty there is nothing power-intensive going on with this computer, just general web browsing/email activities.


Have updated basically every driver and BIOS

SFC Scan/CHKDSK no faults

Windows Memtest no faults

Dell Diagnostics no faults


STOP codes seen:


0x0000000a

0x0000007f

0x00000050

0x000000d1

0x0000001e


2 Minidumps and 1 memorydump:

https://drive.google.com/drive/folders/1gW9rzWDamYZepT5AneYRXdQdfnjArcCO?usp=sharing


Sometimes it's good for a few days, other times it will happen 5 times in a couple of hours and BugChecks seem to vary a lot. The only real thing in common is ntskrnl.exe is crashing every time as a result of something...

:)

 

Random BSOD while browsing internet


BitDefender is nothing special. mwac.sys causes BSODs anywhere.
A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
In that very thread, the suggested action apparently worked.

The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
That is why I posted that my suggestion may work, or may not. Let us see where it goes.

 

BSODs start from a week ago

Hi there!

My dell XPS 13 started randomly crash since a week ago. Sometimes it happened from boot, sometimes it happened when waking from hibernation. Sometimes it happened when I was using it.

I followed the online wiki about posting problems on BSOD. The required files are included below. For the computer specification, I thought the MSinfo contain them. Mine is DELL xps 13, bought last November and had functioned all right until last week.

Thanks in advance for any possible help!

Link to the dump files and specification of machine.

Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

Edited:

I checked online and found someone with similar problem as me: bfe.dll causes the crash with Macfee firewall installed. I unable the firewall and still wait to see whether it will crash again.

BSOD related to Base Filtering Engine

Yet another question: I check the dfe.dll file and found it was updated 3.29 when I didn't see any updates in the
"View Your Update history" at that time. Also, the "previous version" tab of the 3.29-modified
dfe.dll shows nothing. Could it be a virus change the library? I used
sfc /scanfile" and it showed no violation. Still confused about the cause of BSOD.

Moved from: Windows / Windows 10 / Windows update, recovery, & backup

 

Random BSOD while browsing internet

Sorry, Bitdefender is a problem: BSOD BAD_POOL_HEADER - mwac.sys - Malwarebytes Anti-Malware Help - Malwarebytes Forums