Windows 10: Random BSOD when gaming "BAD POOL HEADER"

Discus and support Random BSOD when gaming "BAD POOL HEADER" in Windows 10 BSOD Crashes and Debugging to solve the problem; Would it be helpful if I linked you to my post from sevenforum regarding my previous BSODs on it? If so, then here you go Constant BSOD's on my... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Ghost Prodigy, Jul 30, 2015.

  1. Random BSOD when gaming "BAD POOL HEADER"

    Ghost Prodigy, Jul 30, 2015
    #16
  2. essenbe Win User

    Thanks for the link. Sorry you didn't get any help. The info you posted does not help much. We get most of our information from the info in the BSOD Posting Instructions. What it did tell me was that you had a whole lot different of error codes blaming several different things. That usually means something else is wrong. Typically errors should be the same with the same cause. It is unusual for there to be numerous problems all at once. It is usually 1 error and 1 problem. The 2 most prevalent things that will do that, it looks like to me, is that can be caused by bad Ram or a bad hard drive. That is the typical results. When Ram throws an error, whatever driver is most in use crashes and that is what the error reporting picks up. Basically the same with a Hard Drive. When the hard drive is called upon to provide drivers or data but doesn't respond, the driver called for gets the blame. I hope that is understandable. It is also the reason that several dump files together gives us a better understanding on what the problem is. It is also, from a Debugging perspective, why bad ram is the worst problem you can have. It causes all of the dump files to be unreliable.

    No test is 100% accurate. But in ram testing, the link I gave is the best one. It is what I use if I think I have ram errors. It is pretty much the 'Gold Standard' for memory tests. There is a big difference between memtest86 and memtest86+. I believe for most hardware people, memtest86+ is the only test they trust. But, even that is not 100% accurate. I hope that explains it a little. There is a lot of 'intuition' that happens when analyzing dump files.
     
    essenbe, Jul 30, 2015
    #17
  3. Yeah, that explains it thanks. I'll run the one that you linked me too earlier, and hopefully it has something to do with the ram otherwise it's going to be a pain in the ass to continue digging to try and find the culprit. I'll update you on the results, for now I'll try to see if I can get the old minidump files
     
    Ghost Prodigy, Jul 30, 2015
    #18
  4. Random BSOD when gaming "BAD POOL HEADER"

    It seems like the old windows files didn't get deleted in case you want to roll back using the windows 10 feature. Here's the old dumps
     
    Ghost Prodigy, Jul 30, 2015
    #19
  5. essenbe Win User
    I looked at them and this is what I found

    Code: Use !analyze -v to get detailed debugging information. BugCheck 1E, {ffffffffc0000005, fffff880010fb039, 0, ffffffffffffffff} *** WARNING: Unable to verify timestamp for BHDrvx64.sys *** ERROR: Module load completed but symbols could not be loaded for BHDrvx64.sys Probably caused by : BHDrvx64.sys ( BHDrvx64+a8aa0 ) Followup: MachineOwner[/quote]
    Norton, a known cause of BSODs

    Code:
    fffff880`033d3018 fffff880`112a288bUnable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
     *** WARNING: Unable to verify timestamp for atikmdag.sys
     *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
     atikmdag+0x2988b[
     
     Graphics driver/CODE]
     
      Code: Use !analyze -v to get detailed debugging information. BugCheck 1000007E, {ffffffffc0000005, fffff880045df418, fffff8800317f588, fffff8800317ede0} Probably caused by : Ironx64.SYS ( Ironx64+32418 ) Followup: MachineOwner[/quote]  Norton/symantec. again
     
      Code: Use !analyze -v to get detailed debugging information. BugCheck 3B, {c0000005, fffff8801120196c, fffff8800aaf4bd0, 0} Probably caused by : dxgmms1.sys ( dxgmms1!VidMmDestroyAllocation+2c ) Followup: MachineOwner[/quote]  DirectX but usually caused by Graphics
     
      Code: SYSTEM_SERVICE_EXCEPTION (3b) An exception happened while executing a system service routine. Arguments: Arg1: 00000000c0000005, Exception code that caused the bugcheck Arg2: fffff800032477bf, Address of the instruction which caused the bugcheck Arg3: fffff88008d66bb0, Address of the context record for the exception that caused the bugcheck Arg4: 0000000000000000, zero. USTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT BUGCHECK_STR: 0x3B PROCESS_NAME: aces.exe CURRENT_IRQL: 0[/quote]  War Thunder
     
      Code: Could not read faulting driver name Probably caused by : memory_corruption ( nt!MiAgeWorkingSet+1d1 ) Followup: MachineOwnerUse !analyze -v to get detailed debugging information. BugCheck 50, {fffff707ece7f048, 0, fffff80003288233, 5}[/quote]  
      Code: Could not read faulting driver name Probably caused by : memory_corruption ( nt!MiAgeWorkingSet+1d1 ) Followup: MachineOwner[/quote]  Remove Norton then use the Norton Removal Utility [url='https://support.norton.com/sp/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us']https://support.norton.com/sp/en/us/...rProfile_en_us[/url] Replace it with 
     Microsoft Security Essentials ([url='http://windows.microsoft.com/en-US/windows/security-essentials-download']http://windows.microsoft.com/en-US/w...tials-download[/url])
     
     Reinstall your graphics drivers. I will give you some information to try to give you a good clean install. Only install the Graphics driver and nothing else.
     
     
     I am going to give you some links that will help you get a good clean install and not have any drivers you don't need that will conflict with other drivers. Download a WHQL driver from [url='http://www.sevenforums.com/graphic-cards/329659-latest-amd-catalyst-video-driver-windows-7-a.html']http://www.sevenforums.com/graphic-c...ndows-7-a.html[/url] . Once you have them downloaded, uninstall you current driver from control panel. next clean up any left over drivers from following this tutorial [url='http://www.sevenforums.com/tutorials/83814-drivers-clean-left-over-files-after-uninstalling.html']http://www.sevenforums.com/tutorials...nstalling.html[/url] and select only ATI Display Drivers. After you have done that and rebooted, install the new driver, only select custom install and install only what you have to. Very few people need most of what they include. You do not need the audio/HDMI drivers as you already have that in your Motherboard drivers. Unless there is some reason you need them, the only thing you really need is the Display Driver.
     
    essenbe, Jul 30, 2015
    #20
  6. Alright, will do that in a bit but do you want me to stop using Norton completely?

    Edit: It's just extremely weird that I haven't had any BSOD's since I've changed my gpu back in May
     
    Ghost Prodigy, Jul 31, 2015
    #21
  7. essenbe Win User
    Honestly, I wouldn't use Norton or McAfee. They both cause too many problems. Maybe I don't understand you, but you say you haven't had any BSODs since May, but you have dump files from June and July. There have been reports of a lot of people having problems with AMD GPU drivers in Windows 10.
     
    essenbe, Jul 31, 2015
    #22
  8. Random BSOD when gaming "BAD POOL HEADER"

    Another BSOD occured, was playing a game when a small square appeared on the top of the screen, began flickering, and then the bsod occured. Here's the dump, I wonder if the cause is consistent
     
    Ghost Prodigy, Jul 31, 2015
    #23
  9. essenbe Win User
    Code: Use !analyze -v to get detailed debugging information. BugCheck 3B, {c0000005, fffff80083218880, ffffd000745535d0, 0} *** WARNING: Unable to verify timestamp for SRTSP64.SYS *** ERROR: Module load completed but symbols could not be loaded for SRTSP64.SYS Probably caused by : SRTSP64.SYS ( SRTSP64+18880 ) Followup: MachineOwner[/quote]
    That is Symantec Real Time Storage Protection. You obviously did not uninstall Norton.
     
    essenbe, Jul 31, 2015
    #24
  10. I couldn't uninstall it until I copied my backup files from it, it's uninstalled now
     
    Ghost Prodigy, Jul 31, 2015
    #25
  11. I haven't had any bsods for now but I still have visual issues in games such as

    Attachment 28473
     
    Ghost Prodigy, Aug 4, 2015
    #26
  12. essenbe Win User
    That looks very much like a video card problem. Please download and run the benchmark for Ungine Heaven UNIGINE Benchmarks. When you first open it, you will have the set up page. set it up simply like this.

    Attachment 28482

    then click run. When the next page gets loaded and starts moving, click the Benchmark button on the top left and it will run a benchmark and give you a score. just watch your temps, and watch for any artifacting in the picture. This is much more interesting than Furmark.
     
    essenbe, Aug 4, 2015
    #27
  13. Random BSOD when gaming "BAD POOL HEADER"

    Ran it with norton uninstalled, and got 1 artifact throughout the test

    Ran it with norton installed, way more artifacts and eventually a blue screen

    It is more than likely that my gpu is defective I guess, it did all begin occurring after I got it. Never had issues with norton beforehand
     
    Ghost Prodigy, Aug 5, 2015
    #28
  14. essenbe Win User
    essenbe, Aug 5, 2015
    #29
  15. I don't have a problem with using microsoft security essentials, I just don't know if it's efficient or not when it comes to detecting viruses since it's free
     
    Ghost Prodigy, Aug 5, 2015
    #30
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Random BSOD when gaming "BAD POOL HEADER"

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