Windows 10: Random BSOD when going to sleep

Discus and support Random BSOD when going to sleep in Windows 10 BSOD Crashes and Debugging to solve the problem; My computer is running Windows 10 1903, and every few days when I left the laptop all night sleep or just left it when it is on, I have random crashes.... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by kevin_zhu =, Sep 17, 2020.

  1. KEVIN_ZHU =
    kevin_zhu = Win User

    Random BSOD when going to sleep


    My computer is running Windows 10 1903, and every few days when I left the laptop all night sleep or just left it when it is on, I have random crashes. At 4 am this morning I get up and found the laptop is not in the sleep state and when I tried to make the laptop sleep, the fan spins while the screen is black and the power button is lit up. It got stuck for quite a long time until I wake up this morning and the event log noted the laptop has been rebooted from a bug check.


    Here is the memory dump file:

    https://drive.google.com/file/d/1Ds-gP9VIoXHbZq53jNvQmUQM0V25eK6e/view?usp=sharing

    :)
     
    kevin_zhu =, Sep 17, 2020
    #1
  2. ARC
    Arc Win User

    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
    Arc, Sep 17, 2020
    #2
  3. RICKMCKENNEY
    RickMcKenney Win User
    RickMcKenney, Sep 17, 2020
    #3
  4. ZTRUKER
    Ztruker Win User

    Random BSOD when going to sleep

    Random BSOD while browsing internet


    Sorry, Bitdefender is a problem: BSOD BAD_POOL_HEADER - mwac.sys - Malwarebytes Anti-Malware Help - Malwarebytes Forums

     
    Ztruker, Sep 17, 2020
    #4
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Random BSOD when going to sleep

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