Windows 10: Random BSoDs on new build, please help!

Discus and support Random BSoDs on new build, please help! in Windows 10 BSOD Crashes and Debugging to solve the problem; Just built the PC a little over a week ago and keep getting random bluescreens. They havent happened while ive been gaming, mostly just when my wife... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by rebenjam, Oct 18, 2020 at 4:32 PM.

  1. rebenjam Win User

    Random BSoDs on new build, please help!


    Just built the PC a little over a week ago and keep getting random bluescreens. They havent happened while ive been gaming, mostly just when my wife has been working online. Running a memory scan now and its 70% complete with no issues detected.

    PC specs all components new except GPU:

    AMD Ryzen 5 3600

    ASRock Extreme 4 B550

    GTX 1060

    16gb DDR4 3600 Gskill

    1tb nvme Aorus Gen 4

    2tb HDD Seagate

    Gigabyte P750GM 80+ gold

    Windows 10 Pro ver 2004


    Some of the stop codes I have seen are...

    System service exception

    Attempted execute if no execute memory

    Page fault in nonpaged area

    Irql not less or equal


    Any help would be appreciated!

    :)
     
  2. ARC
    Arc Win User

    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
  3. Ztruker Win User
    Random BSOD while browsing internet


    Sorry, Bitdefender is a problem: BSOD BAD_POOL_HEADER - mwac.sys - Malwarebytes Anti-Malware Help - Malwarebytes Forums

     
  4. ARC
    Arc Win User

    Random BSoDs on new build, please help!

    Random BSODs "Bad_Pool_Caller"


    This BSOD happens anywhere, irrespective of BitDefender. It takes place even when the antivirus is MSE in case of Windows 7. The most common cause is an expired trial or a cracked installation. Some examples:

    We are on our way of troubleshooting. If the uninstallation and reinstallation does not work, we will take the next step.

    I, in general, know what I am doing and what I am suggesting. If I feel that I am unable to control the issue, I will definitely ask for help.
     
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Random BSoDs on new build, please help!

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