Windows 10: Random BSODs when browsing

Discus and support Random BSODs when browsing in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi all, I keep getting random intermittent BSODs when browsing using Chrome or Firefox, and this happens more frequently when I'm using YouTube. I... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by HarveySingh, Nov 22, 2018.

  1. Random BSODs when browsing


    Hi all, I keep getting random intermittent BSODs when browsing using Chrome or Firefox, and this happens more frequently when I'm using YouTube.

    I have two MEMORY.dmp files uploaded to my OneDrive here, please let me know if you need any other info:

    Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

    Thanks in advance!

    :)
     
    HarveySingh, Nov 22, 2018
    #1
  2. ARC
    Arc Win User

    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
  3. Ztruker Win User
    Random BSOD while browsing internet


    Sorry, Bitdefender is a problem: BSOD BAD_POOL_HEADER - mwac.sys - Malwarebytes Anti-Malware Help - Malwarebytes Forums

     
    Ztruker, Nov 22, 2018
    #3
  4. axe0 Win User

    Random BSODs when browsing

    Random BSODs while browsing - DRIVER_IRQL_NOT_LESS_OR_EQUAL


    Hi zachsrad,

    Welcome to the 10forums.

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPD pass through remover.

    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below


    Random BSODs when browsing [​IMG]


    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window
     
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Random BSODs when browsing

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