Windows 10: Random BSODs with unknown cause

Discus and support Random BSODs with unknown cause in Windows 10 BSOD Crashes and Debugging to solve the problem; Hey guys! Got a problem with my new system. I get different bluescreens from time to time. Here is a link to an example dump file: Uploadfiles.io... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Ocean15, Jan 21, 2019.

  1. OCEAN15
    Ocean15 Win User

    Random BSODs with unknown cause


    Hey guys!



    Got a problem with my new system.

    I get different bluescreens from time to time.

    Here is a link to an example dump file: Uploadfiles.io - 121818-9968-01.dmp



    My system:

    I9-9900k

    RTX 2080ti

    32GB Corsair RGB Pro DDR4 3600 DIMM

    Samsung 970 Pro 1TB

    DarkPower Pro 11 850

    Gigabyte Z390 Aorus Master

    Full Custom Watercooled

    Benchmark: NVIDIA GeForce RTX 2080 Ti video card benchmark result - Intel Core i9-9900K Processor,Gigabyte Technology Co., Ltd. Z390 AORUS MASTER-CF


    Just tested around with RAM at 2666 MT/s and the bs still appears. Even without XMP Profile I get bs.

    Any suggestions?

    :)
     
    Ocean15, Jan 21, 2019
    #1
  2. ARC
    Arc Win User

    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
    Arc, Jan 21, 2019
    #2
  3. ZTRUKER
    Ztruker Win User
    Random BSOD while browsing internet


    Sorry, Bitdefender is a problem: BSOD BAD_POOL_HEADER - mwac.sys - Malwarebytes Anti-Malware Help - Malwarebytes Forums

     
    Ztruker, Jan 21, 2019
    #3
  4. ARC
    Arc Win User

    Random BSODs with unknown cause

    Random BSODs "Bad_Pool_Caller"


    This BSOD happens anywhere, irrespective of BitDefender. It takes place even when the antivirus is MSE in case of Windows 7. The most common cause is an expired trial or a cracked installation. Some examples:

    We are on our way of troubleshooting. If the uninstallation and reinstallation does not work, we will take the next step.

    I, in general, know what I am doing and what I am suggesting. If I feel that I am unable to control the issue, I will definitely ask for help.
     
    Arc, Jan 21, 2019
    #4
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Random BSODs with unknown cause

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