Windows 10: Random crash without BSOD

Discus and support Random crash without BSOD in Windows 10 BSOD Crashes and Debugging to solve the problem; So I just built my PC Auros pro wifi B450 AMD ryzen 3600 AMD Radeon 5600XT I have a crucial SSD NVME and two ripjaws series 5 3600 8gb cards I... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Bullsoldier, May 28, 2020.

  1. Random crash without BSOD


    So I just built my PC

    Auros pro wifi B450

    AMD ryzen 3600

    AMD Radeon 5600XT

    I have a crucial SSD NVME

    and two ripjaws series 5 3600 8gb cards


    I have so far had two crashes, the first one resulted in the computer doing a drive repair, and the second one just a normal but random restart.


    I got this from the event viewer program


    any help is appreciated thank you.




    -Provider
    [ Name] Microsoft-Windows-Kernel-Power
    [ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}


    EventID41

    Version8

    Level1

    Task63

    Opcode0

    Keywords0x8000400000000002

    -TimeCreated
    [ SystemTime] 2020-05-28T08:53:57.6140395Z

    EventRecordID388

    Correlation

    -Execution
    [ ProcessID] 4
    [ ThreadID] 8

    ChannelSystem

    ComputerDESKTOP-51QMC4P

    -Security
    [ UserID] S-1-5-18

    -EventData

    BugcheckCode0
    BugcheckParameter10x0
    BugcheckParameter20x0
    BugcheckParameter30x0
    BugcheckParameter40x0
    SleepInProgress0
    PowerButtonTimestamp0
    BootAppStatus0
    Checkpoint0
    ConnectedStandbyInProgressfalse
    SystemSleepTransitionsToOn0
    CsEntryScenarioInstanceId0
    BugcheckInfoFromEFIfalse
    CheckpointStatus0
    CsEntryScenarioInstanceIdV20
    LongPowerButtonPressDetectedfalse

    :)
     
    Bullsoldier, May 28, 2020
    #1
  2. ARC
    Arc Win User

    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
  3. Ztruker Win User
    Random BSOD while browsing internet


    Sorry, Bitdefender is a problem: BSOD BAD_POOL_HEADER - mwac.sys - Malwarebytes Anti-Malware Help - Malwarebytes Forums

     
    Ztruker, May 28, 2020
    #3
  4. ARC
    Arc Win User

    Random crash without BSOD

    Random BSODs "Bad_Pool_Caller"


    This BSOD happens anywhere, irrespective of BitDefender. It takes place even when the antivirus is MSE in case of Windows 7. The most common cause is an expired trial or a cracked installation. Some examples:

    We are on our way of troubleshooting. If the uninstallation and reinstallation does not work, we will take the next step.

    I, in general, know what I am doing and what I am suggesting. If I feel that I am unable to control the issue, I will definitely ask for help.
     
Thema:

Random crash without BSOD

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