Windows 10: Random crashes while using internet SYSTEM_SERVICE_EXCEPTION, APC_INDEX_MISMATCH,...

Hello,


I am getting seemingly random crashes while using internet on my Windows 10 machine. I believed the problem to be RAM related, and upon changing the RAM the issue was solved for a while, but recently it became worse. Here is the information about my machine:


OS: Windows 10 Pro

CPU: AMD Ryzen 5 3600

RAM: HyperX Fury 1x16GB 3200mhz CL16 HX432C16FB4A/16

GPU: NVIDIA GeForce GTX 1080 Ti

Storage:

931GB Samsung SSD 860 EVO 1TB

465GB Samsung SSD 970 EVO 500GB

Internet: tp-link TL-WN822N USB adapter

Motherboard: ASRock B550 steel legend


I have included the last 5 minidumps here:

https://1drv.ms/u/s!AoPENa34nVhggmHJuHZYoOjkIGO2?e=aZKteN

Any help on the matter would be greatly appreciated.

:)

 

Random BSOD while browsing internet


BitDefender is nothing special. mwac.sys causes BSODs anywhere.
A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
In that very thread, the suggested action apparently worked.

The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
That is why I posted that my suggestion may work, or may not. Let us see where it goes.

 

Random BSOD while browsing internet

Sorry, Bitdefender is a problem: BSOD BAD_POOL_HEADER - mwac.sys - Malwarebytes Anti-Malware Help - Malwarebytes Forums

 

Stop code APC_INDEX_MISMATCH

Hi,

The error you've encounter usually appears when a new hardware was installed on the computer. It could be a USB device that is newly installed. It's recommended that you install and update the device's drivers.

For you to update the driver manually, follow the steps below:

• Right-click on the Windows key.
• Click Device Manager.
• Locate and expand the category where the new device belong.
• Right-click the device’s name from the list and click Update Driver Software.

If the above steps did not resolve the issue, we suggest that you follow the instructions given to troubleshoot blue screen errors found in this
article.

For more information regarding the error, refer to this article:
Bug Check 0x1: APC_INDEX_MISMATCH.

Let us know if you need further assistance.