Windows 10: Random freezes, BSOD while playing games

Discus and support Random freezes, BSOD while playing games in Windows 10 Drivers and Hardware to solve the problem; I don't know but I have been going through a very weird problem with my pc. Basically when I boot my pc in the morning , while playing games it crashes... Discussion in 'Windows 10 Drivers and Hardware' started by Ishan Chinchghare, Aug 4, 2022.

  1. Random freezes, BSOD while playing games


    I don't know but I have been going through a very weird problem with my pc. Basically when I boot my pc in the morning , while playing games it crashes severely ,hangs, freeze sometimes BSOD or sometimes restarts by its own. On BSOD it gives message like video scheduler internal error, system thread exception not handled etc. This happens only once when I boot my pc after a long time 6-7 hours but then after restart everything works fine the framerates are normal ,the temps etc. and performs fine while I game. I can game for several hours continuously and nothing happens. But again when I bo

    :)
     
    Ishan Chinchghare, Aug 4, 2022
    #1

  2. BSOD When playing games

    Hi Jackson,

    Thank you for contacting Microsoft Community.

    Please share the information requested below:

    • Does the BSOD occur while playing a particular game?
    • Is the game downloaded from Windows Store?

    I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

    • Press Windows key + X, select Device Manager.
    • Expand Display Adapters.
    • Right click on the driver and select Update Driver Software.
    • Follow the on-screen prompts to update.

    Refer the link below for more information:

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Aug 4, 2022
    #2
  3. barnieang Win User
    barnieang, Aug 4, 2022
    #3
  4. Roohi_Taj Win User

    Random freezes, BSOD while playing games

    Can't play Hit It Rich game and system freezes

    Hi carmenstanley1,

    Thank you for your response.

    I can understand how frustrating it would be. This issue might be due to corrupted profile or if the game is not installed completely. I suggest you to follow these steps and let us know if it works.

    Could you please help me with the below questions:

    • Are you aware of any changes happened on the computer prior to this issue?
    • Have you tried playing this game on other browser (Google chrome or Mozilla) and check for the issue?

    Step 1: Uninstall or Repair the game.


    1. Press Windows and
      R key together on your Keyboard.
    2. Type appwiz.cpl and hit enter.
    3. Right click on the Hit it Rich app > Select Repair or uninstall it.
    4. Reinstall the application and check for the issue.

    Step 2: Create a new local account.

    The reason might be due to user account corruption, so I would suggest you to ‘Create
    a local user or administrator account’
    and check if the issue persists.

    Note: You will not see all your files under your default file location.
    So your data will be saved under C:\Users\User_name.

    If you are facing issues with freezing, I would suggest you to follow the troubleshooting steps on
    Tips to improve PC performance in Windows
    10
    .


    Hope it helps.

    Roohi Taj S

    Microsoft Community - Moderator
     
    Roohi_Taj, Aug 4, 2022
    #4
Thema:

Random freezes, BSOD while playing games

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