Windows 10: Random freezes or BSODs (In windows drivers)

Install media for the hardware? The cd's that came with them when purchased.

 

Just a quick note the PC hasn't crashed in the last 6 odd hours of use, which is much better than every hour or so yesterday!

 

Alright, let us know if you have problems again.

 

All commands have been run with no changes made, I will run memtest tonight or tomorrow night just to double check. Verifier is on but I will turn it off tonight if there are no crashes and upload the screenshots you asked for here, just so we can check those. Thanks again for all the help!

 

So verifier has been running for 2 days with no crashes, hopefully meaning the issue is resolved.

I have attached the disk checking screenshots just in case. I will run the tests tomorrow.

Thanks for all the help!

 

PC just crashed after working fine all day yesterday. As mentioned I had turned off verifier, but have now renabled it after the crash. I have attached the log collector.

EDIT: I should clarify it froze, it did not "crash"

 

Theres not much info I can see in windows eventlog. System freezes can have thousand of causes. I think we have to wait for the next bluescreens, so we can debug them.

How long was driver verifier running?

Did u follow all of my advices?
Random freezes or BSODs (In windows drivers) - Windows 10 Forums

 

Ran verifier for two days and turned it off, the pc ran fine yesterday without verifier on, but crashed this morning. Yep I did all of those steps and provided the screenshots above *Smile

Thanks!

 

In the event logs there is corruption of the firmware as of 7/21/2017.
It is event ID 12
https://support.microsoft.com/en-us/...ft-windows-hal
The bios version: BIOS Version/Date American Megatrends Inc. FEh, 29/10/2014

Please update the bios. If there is no update available please refresh or reinstall the bios.

There is 1 new bsod mini dump file and 6 mini dump from May.
The prior misbehaving drivers were
nvlddmkm.sys
rzpnk.sys
VBoxDrv.sys

On 7/25 there was problems with the drive REPAIR-VOLUME needing chkdsk /f
Please post the result of the chkdsk repair: Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
If chkdsk /f has not yet been run please run chkdsk /x /r

Windows had failed fast startup as of 6/10. If this problem reoccurs you can turn off windows fast startup if it has not already been turned off: Turn On or Off Fast Startup in Windows 10 Windows 10 Performance Maintenance Tutorials



Code: The platform firmware has corrupted memory across the previous system power transition. Please check for updated firmware for your system.[/quote] Code: Crash dump initialization failed![/quote] Code: Windows failed fast startup with error status 0xC0000242.[/quote] Code: Log Name: System Source: Microsoft-Windows-Ntfs Date: 2017-07-25T19:42:14.658 Event ID: 98 Task: N/A Level: Error Opcode: Info Keyword: N/A User: S-1-5-21-3151266363-2160262959-3254069687-1000 User Name: ETHANHOME-PC\EthanHome Computer: EthanHome-PC Description: Volume C: (\Device\HarddiskVolume1) needs to be taken offline to perform a Full Chkdsk. Please run "CHKDSK /F" locally via the command line, or run "REPAIR-VOLUME <drive:>" locally or remotely via PowerShell.[/quote] Code: BugCheck C2, {7, ffff9107, 45e811a0, ffffbf80506db0f8}unable to get nt!MmSpecialPoolStartunable to get nt!MmSpecialPoolEndunable to get nt!MmPagedPoolEndunable to get nt!MmNonPagedPoolStartunable to get nt!MmSizeOfNonPagedPoolInBytesProbably caused by : storport.sys ( storport!RaidUnitCompleteRequest+4f5 )[/quote] Code: BugCheck 7F, {8, ffffb400d3135bf0, ffffb400d50dff10, fffff8005b607a50}Probably caused by : memory_corruption[/quote] VBoxDrv.sys VirtualBox Downloads – Oracle VM VirtualBox
Code: ffffe180`e34c9508 fffff805`56c4f037Unable to load image \SystemRoot\system32\DRIVERS\VBoxDrv.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for VBoxDrv.sys*** ERROR: Module load completed but symbols could not be loaded for VBoxDrv.sys VBoxDrv+0x1f037[/quote] rzpnk.sys Razer Overlay Support Software | Official Razer Support


Code: ffffe180`e34c9378 fffff805`58f840b8Unable to load image \??\C:\WINDOWS\system32\drivers\rzpnk.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for rzpnk.sys*** ERROR: Module load completed but symbols could not be loaded for rzpnk.sys rzpnk+0x40b8[/quote] Code: BugCheck 3B, {c0000005, ffffacb546a59874, ffff89002c165d90, 0}Probably caused by : memory_corruption[/quote] Code: BugCheck 3B, {c000001d, fffff8068b390593, ffffac019d1eec40, 0}Probably caused by : dxgkrnl.sys ( dxgkrnl!SignalSynchronizationObjectInternal+c03 )[/quote] Code: ffffac01`9d1ee2b8 fffff806`8e7db056Unable to load image \SystemRoot\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_b67dc924fff8de6d\nvlddmkm.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for nvlddmkm.sys*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys nvlddmkm+0x14b056[/quote] Code: BugCheck 3B, {c0000005, ffff8bdb57259874, ffffdf818d31dd90, 0}Probably caused by : hardware ( win32kfull!RawInputThread+aa4 )[/quote]

 

I have attached the chkdsk results asked for.

Will update/reinstall the bios tonight.

Windows fast boot thing has been disabled.

Thanks *Smile

 

@zbook

Since Driver verifier runs 48 hours, and No bsod occured, I dont think that any Driver is the culprit.

We should focus on Hardware and file system issues

 

Just had another freeze, shall I still just wait until we get a BSOD?

 

The bsod will produce mini dump files which can be debugged to troubleshoot the problems.

 

Just looking at the BIOS now, I have the FEh version installed which is a beta BIOS (must have had it installed for 1-2 years now). When I reinstall the BIOS should I use this (same version, most recent), or the most recent non-beta?

 

Just BSOD'd, got a log, attached the DM Log collector thing.

Thanks!