Windows 10: Random freezes or BSODs (In windows drivers)

Just had another BSOD, kernel dump here (Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.)

Zip in the attachments.

As mentioned before for PSU I have a corsair VS650, a XIGMATEK Asgard with the default front fan installed and extra one for the rear of the case, the CPU itself (FX-8350) just has the stock fan on it.







It may be worth noting I witnessed something strange right as the computer BSOD'd this time. I play OSRS with a client called osbuddy that I have open 98% of the time Im using the PC. It seemingly crashed or closed a few frames before the PC froze and then BSOD'd. Don't know if this is significant but may be worth a note!

 

It might also be worth noting that the crashes occur when I'm doing mundane stuff, like watching a vid or browsing FB, not when playing games etc as I would expect. (I haven't played any games for the last few weeks, but if I were I don't think it would affect the likelihood of it crashing, I can check though)

 

There was no mini dump file in the lastest zip.
The failure is indicated in the event log.
The memory dump file had corruption.

Please post the duration of time for GPU testing.


Run Prime95 - Stress Test Your CPUPrime95 - Stress Test Your CPU Windows 10 Performance Maintenance Tutorials
Prime95 - Stress Test Your CPU Windows 10 Performance Maintenance Tutorials
In the link note the importance of temperature monitoring and the possible need to abort the testing.

Use the Microsoft snipping tool to post images into the thread.
Take Screenshot in Windows 10 Windows 10 General Tips Tutorials




Code: Event[13390]: Log Name: System Source: Microsoft-Windows-WER-SystemErrorReporting Date: 2017-07-31T22:10:11.904 Event ID: 1005 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: ETHANHOME-PC Description: Unable to produce a minidump file from the full dump file.Event[13391]: Log Name: System Source: Microsoft-Windows-WER-SystemErrorReporting Date: 2017-07-31T22:10:11.904 Event ID: 1001 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: ETHANHOME-PC Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x00000019 (0x0000000000000020, 0xffff820662e04ab0, 0xffff820662e04b30, 0x0000000004080025). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 00000000-0000-0000-0000-000000000000.[/quote] Code: Event[13398]: Log Name: System Source: Microsoft-Windows-Kernel-Power Date: 2017-07-31T22:09:52.760 Event ID: 41 Task: N/A Level: Critical Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: EthanHome-PC Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.[/quote]
Code: ************* Symbol Path validation summary **************Response Time (ms) LocationDeferred SRV*C:\SymCache*http://msdl.microsoft.com/download/symbolsSymbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbolsExecutable search path is: **************************************************************************THIS DUMP FILE IS PARTIALLY CORRUPT.KdDebuggerDataBlock is not present or unreadable.**************************************************************************Unable to read PsLoadedModuleList**************************************************************************THIS DUMP FILE IS PARTIALLY CORRUPT.KdDebuggerDataBlock is not present or unreadable.**************************************************************************KdDebuggerData.KernBase < SystemRangeStartWindows 8 Kernel Version 15063 MP (8 procs) Free x64Product: WinNt, suite: TerminalServer SingleUserTS PersonalMachine Name:Kernel base = 0x00000000`00000000 PsLoadedModuleList = 0xfffff803`6d1525e0Debug session time: Mon Jul 31 16:08:51.358 2017 (UTC - 5:00)System Uptime: 0 days 6:25:48.124**************************************************************************THIS DUMP FILE IS PARTIALLY CORRUPT.KdDebuggerDataBlock is not present or unreadable.**************************************************************************Unable to read PsLoadedModuleList**************************************************************************THIS DUMP FILE IS PARTIALLY CORRUPT.KdDebuggerDataBlock is not present or unreadable.**************************************************************************KdDebuggerData.KernBase < SystemRangeStartLoading Kernel SymbolsUnable to read PsLoadedModuleListGetContextState failed, 0xD0000147CS descriptor lookup failedGetContextState failed, 0xD0000147GetContextState failed, 0xD0000147GetContextState failed, 0xD0000147GetContextState failed, 0xD0000147Unable to get program counterGetContextState failed, 0xD0000147Unable to get current machine context, NTSTATUS 0xC0000147GetContextState failed, 0xD0000147GetContextState failed, 0xD0000147******************************************************************************** ** Bugcheck Analysis ** ********************************************************************************Use !analyze -v to get detailed debugging information.BugCheck 19, {20, ffff820662e04ab0, ffff820662e04b30, 4080025}GetContextState failed, 0xD0000147Unable to get current machine context, NTSTATUS 0xC0000147***** Debugger could not find nt in module list, module list might be corrupt, error 0x80070057.ReadControl failed - kernel symbols must be loaded firstReadControl failed - kernel symbols must be loaded firstGetContextState failed, 0xD0000147GetContextState failed, 0xD0000147Unable to get current machine context, NTSTATUS 0xC0000147GetContextState failed, 0xD0000147Unable to get current machine context, NTSTATUS 0xC0000147GetContextState failed, 0xD0000147Unable to get current machine context, NTSTATUS 0xC0000147GetContextState failed, 0xD0000147Unable to get current machine context, NTSTATUS 0xC0000147GetContextState failed, 0xD0000147GetContextState failed, 0xD0000147GetContextState failed, 0xD0000147Unable to get current machine context, NTSTATUS 0xC0000147GetContextState failed, 0xD0000147GetContextState failed, 0xD0000147GetContextState failed, 0xD0000147Unable to get current machine context, NTSTATUS 0xC0000147GetContextState failed, 0xD0000147Unable to get current machine context, NTSTATUS 0xC0000147GetContextState failed, 0xD0000147GetContextState failed, 0xD0000147GetContextState failed, 0xD0000147Unable to get current machine context, NTSTATUS 0xC0000147GetContextState failed, 0xD0000147GetContextState failed, 0xD0000147GetContextState failed, 0xD0000147Unable to get current machine context, NTSTATUS 0xC0000147GetContextState failed, 0xD0000147GetContextState failed, 0xD0000147GetContextState failed, 0xD0000147Unable to get current machine context, NTSTATUS 0xC0000147GetContextState failed, 0xD0000147Unable to get current machine context, NTSTATUS 0xC0000147GetContextState failed, 0xD0000147GetContextState failed, 0xD0000147unable to get nt!MmSpecialPoolStartunable to get nt!MmSpecialPoolEndunable to get MmPageSize (0x0) - probably bad symbolsGetContextState failed, 0xD0000147GetContextState failed, 0xD0000147[/quote]

Code: 31/07/2017 18:13 Application Error Faulting application name: Microsoft.Photos.exe, version: 2017.18062.13720.0, time stamp: 0x594b16dc
Faulting module name: SharedLibrary.dll, version: 1.4.24201.0, time stamp: 0x574e6cd1
Exception code: 0x00031288
Fault offset: 0x000000000041cf48
Faulting process ID: 0x2468
Faulting application start time: 0x01d30a28ba8bc6fe
Faulting application path: C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2017.18062.13720.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe
Faulting module path: C:\Program Files\WindowsApps\Microsoft.NET.Native.Framework.1.3_1.3.24201.0_x64__8wekyb3d8bbwe\SharedLibrary.dll
Report ID: 73f810ef-ddc7-4ae9-aff8-21451f4afbbd
Faulting package full name: Microsoft.Windows.Photos_2017.18062.13720.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App30/07/2017 10:06 Application Error Faulting application name: backgroundTaskHost.exe, version: 10.0.15063.0, time stamp: 0x0fa14906
Faulting module name: CortanaApi.dll, version: 10.0.15063.250, time stamp: 0x58f6ff85
Exception code: 0xc0000005
Fault offset: 0x00000000002aa230
Faulting process ID: 0x1cdc
Faulting application start time: 0x01d3091b5a21ef78
Faulting application path: C:\WINDOWS\system32\backgroundTaskHost.exe
Faulting module path: C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\CortanaApi.dll
Report ID: ee30815a-eacf-412c-a3ef-d8c9162d585b
Faulting package full name: Microsoft.Windows.Cortana_1.8.12.15063_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: CortanaUI[/quote]

 

Is there anything we can do about the missing minidumps / corrupted memory dumps as it seems to be a recurring issue?
I
The test ran for just under 2 mins, but I can't find the log file. Can run again if needed.

I ran prine95 and the pc froze within 5 seconds, when I restarted the pc it froze again before the windows log in screen.

 

Ok so the pc keeps crashing on start, I'm going to open it up and give it a bit of a clean as the temps seem high on the BIOS

 

See if you can check PSU voltages:
PSU - Test DC Output Voltage - Windows 7 Help Forums
Download and Install: CPU-Z: DOWNLOADING CPU-Z_1.80-EN.EXE | CPUID
or download and install: HWiNFO - Download
Post the clocking reports.

 

Just cleared out a huge chunk of dust (the whole fan and filter were covered) from the front fan filter (Not cleaned in 4 years) which was either pulling dust into the system or preventing airflow.

If the issue persists I will test the voltage, however I want to wait a while before taking it all apart again!

When you say the clocking reports is that the memory tab on cpuz?

Thanks again!

 

Launch CPU-Z > bottom center > Tools > clocks
or
HWinfo64 system summary

When your comfortable and ready please retest and see what happens with the CPU with Prime95.
Monitor temperatures and abort the testing again if there are any problems.

 

Just tested with prime 95, it got up to 63 and stayed there for a few mins so I ended the test, much more positive than last time though!

 

To quote linkin park "I tried so hard and got so far, but in the end it doesn't even matter"

It may be worth noting that this time when it frooze the audio kept playing as normal for a few seconds, then stopped, another few seconds then the BSOD.

I have attached the log collector, should I post the full kernel dump, and should I run prime95 to see if it was heat related?

 

reddit.com: search results - 6700k freeze

 

Skylake as in the intel architecture? I'm running an AMD FX-8350

 

There were 10 new bsod mini dump files debugged indicating 4 misbehaving drivers. Of the 4 drivers 3 were recurrent misbehaving drivers.

Driver.................... Status
VBoxDrv.sys......... recurrent
rzpnk.sys.............. recurrent
nvlddmkm.sys...... recurrent
jnprns.sys..............new


Please provide information on how they were previously uninstalled and reinstalled.
Was VBoxDrv.sys previously uninstalled and reinstalled? The event log only indicates an install on 5/1/2017
Was rzpnk.sys previously uninstalled and reinstalled? The event log only indicates an install on 5/1/2017
Was nvlddmkm.sys previously uninstalled and reinstalled? The event log only indicates an install on 5/1/2017
The driver date is 5/19/2017
Code: Driver c:\windows\system32\driverstore\filerepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvlddmkm.sys (22.21.13.8205, 13.79 MB (14,456,912 bytes), 19/05/2017 18:04)[/quote]
Please find replacement drivers for each of the 4 drivers.
Then uninstall and reinstall the 4 drivers.
Please post the method used for un-installation and re-installation of each driver.

https://answers.microsoft.com/en-us/...=1436753520149




Code: BugCheck F7, {6205a5ebedc0, 88d8a9a6199, fffff77275659e66, 0}Probably caused by : memory_corruption[/quote] Code: ffffe180`e34c9508 fffff805`56c4f037Unable to load image \SystemRoot\system32\DRIVERS\VBoxDrv.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for VBoxDrv.sys*** ERROR: Module load completed but symbols could not be loaded for VBoxDrv.sys VBoxDrv+0x1f037[/quote] VBoxDrv.sys VirtualBox Downloads – Oracle VM VirtualBox
Code: Event[145]: Log Name: System Source: Service Control Manager Date: 2017-05-01T17:37:18.899 Event ID: 7045 Task: N/A Level: Information Opcode: N/A Keyword: Classic User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: EthanHome-PC Description: A service was installed in the system.Service Name: VirtualBox ServiceService File Name: \SystemRoot\system32\DRIVERS\VBoxDrv.sysService Type: kernel mode driverService Start Type: system startService Account:[/quote] Code: VBoxDrv VirtualBox Service VirtualBox Service Kernel System Running OK TRUE FALSE 0 606,208 0 16/01/2017 16:38:29 C:\WINDOWS\system32\DRIVERS\VBoxDrv.sys 4,096[/quote] Code: ffffe180`e34c9378 fffff805`58f840b8Unable to load image \??\C:\WINDOWS\system32\drivers\rzpnk.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for rzpnk.sys*** ERROR: Module load completed but symbols could not be loaded for rzpnk.sys rzpnk+0x40b8[/quote] rzpnk.sys Razer Overlay Support Software | Official Razer Support

Code: Event[121]: Log Name: System Source: Service Control Manager Date: 2017-05-01T17:31:38.967 Event ID: 7045 Task: N/A Level: Information Opcode: N/A Keyword: Classic User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: EthanHome-PC Description: A service was installed in the system.Service Name: rzpnkService File Name: C:\WINDOWS\system32\drivers\rzpnk.sysService Type: kernel mode driverService Start Type: auto startService Account:[/quote] Code: ffffac01`9d1ee2b8 fffff806`8e7db056Unable to load image \SystemRoot\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_b67dc924fff8de6d\nvlddmkm.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for nvlddmkm.sys*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys nvlddmkm+0x14b056[/quote]

nvlddmkm.sys nVidia Video drivers Download Drivers | NVIDIA
Get from OEM for laptops

Code: Event[70]: Log Name: System Source: Service Control Manager Date: 2017-05-01T17:24:52.974 Event ID: 7045 Task: N/A Level: Information Opcode: N/A Keyword: Classic User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: EthanHome-PC Description: A service was installed in the system.Service Name: nvlddmkmService File Name: \SystemRoot\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_b67dc924fff8de6d\nvlddmkm.sysService Type: kernel mode driverService Start Type: demand startService Account:[/quote] Code: Use !analyze -v to get detailed debugging information.BugCheck 3B, {c000001d, fffff8068b390593, ffffac019d1eec40, 0}Probably caused by : dxgkrnl.sys ( dxgkrnl!SignalSynchronizationObjectInternal+c03 )[/quote] Code: BugCheck 3B, {c0000005, ffff8bdb57259874, ffffdf818d31dd90, 0}Probably caused by : hardware ( win32kfull!RawInputThread+aa4 )[/quote] Code: BugCheck 7F, {8, ffffb400d3135bf0, ffffb400d50dff10, fffff8005b607a50}Probably caused by : memory_corruption[/quote] Code: BugCheck 1E, {ffffffffc0000005, fffff805f2dda7df, 0, 49c8820f}Probably caused by : memory_corruption[/quote] Code: BugCheck C1, {ffffef8f8c11af10, ffffef8f8c11a748, c100f0, 23}Probably caused by : memory_corruption[/quote] Code: ffffd200`695c6b20 fffff807`816a9500Unable to load image \SystemRoot\system32\DRIVERS\jnprns.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for jnprns.sys*** ERROR: Module load completed but symbols could not be loaded for jnprns.sys jnprns+0x79500[/quote]
jnprns.sys Juniper Network Agent driver Download Software - Support - Juniper Networks

Code: jnprns Juniper Network Servic Juniper Network Servic Kernel System Running OK TRUE FALSE 4,096 393,216 0 30/10/2014 18:38:20 C:\WINDOWS\system32\DRIVERS\jnprns.sys 12,288[/quote]

Code: BugCheck F7, {2880689e24a0, e2112a51d9ab, ffff1deed5ae2654, 0}Probably caused by : ntkrnlmp.exe ( nt!_report_gsfailure+25 )[/quote]



Run memtest86+ version 5.01 for at least 8 passes. (there are many software memory testers. Please use the most up to date version 5.01)
The number of passes is critical as there is a significant number of false negatives if inadequate testing is done.
There must be 8 or more passes to reduce the number of false negatives.
A false negative is a pass with malfunctioning RAM.

This may take many hours so plan to run it overnight.
Memtest86+ - Advanced Memory Diagnostic Tool
When Memtest86+ has completed 8 or more runs use a camera or smart phone camera to take a picture and post an image of the results to post into the thread.
https://answers.microsoft.com/en-us/...f-ecc7b7ff6461
MemTest86+ - Test RAM Windows 10 BSOD Tutorials

 

10 new minidumps is strange, believe it has only crashed once since the last time I attached the collector.

All drivers came installed with the respective hardware/software, I believe I removed / reinstalled those due to previous issues.

By replacement is a clean reinstall of the same (or most recent if available) driver acceptable, I will remove those I do not use.

I ran memtest for 14 passes less than a week ago (correct version) with no errors.

Thanks for the help!