Windows 10: Random & infrequent BSOD

Discus and support Random & infrequent BSOD in Windows 10 BSOD Crashes and Debugging to solve the problem; Our small church has a PowerSpec computer that we use to audio record our services. The pastor got a good deal from his son-in-law for the PC. The... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by PCGuy53, May 24, 2020.

  1. PCGUY53
    PCGuy53 Win User

    Random & infrequent BSOD


    Our small church has a PowerSpec computer that we use to audio record our services. The pastor got a good deal from his son-in-law for the PC.
    The computer is usually left on, with only the screen blanking out after a while. It may go for weeks without problems, then BSOD or completely freeze multiple times.

    Windows 10 ver 1909
    I have attached the V2 log collector file.
    I've been fighting this for quite a while. I formatted & reinstalled Windows in the past, but it didn't help.
    I have run Windows updates. Tried to find driver updates, but may have missed some.
    Used KCSoftwares SUMO to show what programs need updating, then updated manually.

    Here are some of the things I have tried recently:
    1. Only have keyboard, mouse, monitor, and network cable connected.
    2. Link State Power Management – was already off
    3. Turned Off Fast Startup
    4. sfc /scannow – Didn’t find any problems
    5. Reset the Winsock Catalog
    6. Replaced HDD SATA cable
    7. Removed CPU heat sink. Blew out dust & put on new heat sink compound.
    8. BSOD again
    9. Ran Seagate Sea Tools for Windows long generic test in Safe Mode with networking. Test ok.
    10. Ran the following:
    1. Dism /online /cleanup-image /checkhealth - No component store corruption detected.
    2. Dism /online /cleanup-image /scanhealth - No component store corruption detected.
    3. Dism /online /cleanup-image /restorehealth - The restore operation completed successfully.
    11. MS Disk Cleanup
    12. MS chkdsk /r. Found & fixed some problems, but had a BSOD overnight after that.

    Thanks for any help you can give,
    Ken

    :)
     
    PCGuy53, May 24, 2020
    #1
  2. ARC
    Arc Win User

    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
    Arc, May 24, 2020
    #2
  3. ZTRUKER
    Ztruker Win User
    Random BSOD while browsing internet


    Sorry, Bitdefender is a problem: BSOD BAD_POOL_HEADER - mwac.sys - Malwarebytes Anti-Malware Help - Malwarebytes Forums

     
    Ztruker, May 24, 2020
    #3
  4. NATHANSAGER
    nathansager Win User

    Random & infrequent BSOD

    BSOD, infrequent and inconsistent

    Been dealing with infrequent BSOD for 6+ months with minimal luck on a solution. Finally happened during an inconvenient time so its time to sort it out. Additional information can be provided if requested.

    Speccy: https://i.imgur.com/z5yb0gq.png

    DMP: 011619-5968-01.dmp

    MSinfo: MSinfo.nfo
     
    nathansager, May 24, 2020
    #4
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Random & infrequent BSOD

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