Windows 10: Random power Off issues

Hi,


I recently in the last month and a bit built a desk top and at first was very quick and had no issues, however, in the last month the cpu started randomly going off at 100% when no windows were open and causing my computer to become unresponsive. I did some optimization scans in the settings for my Hard drives and that seemed to fix it. However, another issue I have been having is that my computer takes literally 8 minutes to shot off (I'm being totally serious). the drive scans and stuff haven't done anything to help that. Does anyone know why my computer is taking so long to shut down? I can't find anything online.

Any help is appreciated.

:)

 

random restarts

Hi,

If a Windows computer random restarts, the device usually have some damaged system components. For us to provide an accurate solution, we would need you to answer the following questions:

• Which build, version and edition of Windows is installed on your computer?
• What changes have you made to the device before this issue occurred?
• What troubleshooting steps was already performed to your laptop?

In the meantime, it will be best to make sure that the latest update of Windows is installed on your device. If the same issue happens after installing Windows Update, we suggest running the power troubleshooter. To do so, follow these steps:

• Open the Control Panel.
• Using the search bar at the upper-right corner, type troubleshooting.
• From the search results, click on Troubleshooting and then select System and Security.
  
• Click on Power and then follow the prompts to successfully run the tool.

We are looking forward to your response.

 

power issue

Hello,

Most of the time, this issue is caused by external devices that are possibly keeping the PC active which then results in the screen/display not turning off even after you've set the power settings. Try disconnecting any external devices, usually gaming devices,
and check if the issue persists.

We also suggest running the Power troubleshooter to automatically troubleshoot any power issue. Just follow the steps below:

• Click on Search/Cortana, and then type Troubleshooting.
  
• Click on Troubleshooting.
  
• Click on System and Security.
  
• Click on Power.

Let us know if that worked out for you.

 

Windows 10 power issue

Hi Adithyaram,

Thank you for posting the query on Microsoft Community.

I understand your concern regarding the issue that you are facing.

I suggest you to follow the steps bellow and check if it helps

Method 1: Hardware Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with power. I would suggest you to run this troubleshooter to check if the issue is with your Power.

Refer these steps:

• Press Windows key +X, select Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Power troubleshooter

Method 2: I suggest you to update drivers and check if that helps. If that issue persist please uninstall and reinstall latest drivers available in manufacturer website. Both Display
driver and Audio drivers.

• Press “Windows + X” and select Device manger.
• Select Display Adapter and expand the driver icon.
• Right click on the driver icon and click on Update.
• Follow the onscreen instructions to update the driver.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help