Windows 10: Random reboot and BSODs

Hello,

I built my system last november. It runs very well except for the occasional BSOD and sudden reboot. These have been happening since I've built it. I can't remember when it started, but it was very early. These days, though, they are getting very frequent at about a rate of 1 every 2 hours.

I've already reinstalled Windows, so I don't think it is a software issue. I've tested both memory sticks extensively through 12 passes on memtest86 and they've always returned with no errors. I tried running the system with each stick, one at a time, and is still randomly crashes.

The crashes happens at any time, be it when idling or under load while gaming.

I'm running Windows 10 Education. Version number is Version 20H2 (OS Build 19042.867)

Attached is the V2 log. Note that the number of dumps does not equal the number of crashes. I've had a lot more before reinstalling Windows and unfortunately didn't keep the dumps.

Many thanks for your help in diagnosing the faulty part.

:)

 

Random BSOD while browsing internet


BitDefender is nothing special. mwac.sys causes BSODs anywhere.
A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
In that very thread, the suggested action apparently worked.

The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
That is why I posted that my suggestion may work, or may not. Let us see where it goes.

 

WHEA_UNCORRECTABLE_ERROR - Random reboots and 0x124 error

Thanks, axe0

How do I explain what steps I took... I ran dm_log_collector.exe but not sure how results were actually acquired/interpreted.

I need to be able to explain steps I took and steps taken to reproduce.

Attachment 162250

thanks, in advance!

 

Random Reboots

I've had, as the title suggests, random reboots for the length of the time since I've built my computer (2 years roughly) and they're completely inexplicable.

It happens under no load, high load, watching movies, listening to music, playing games, browsing the web, sitting by itself in the room when the my sleeping monitor is even saying WTF?!

There aren't any Events to view other than the usual 0xC*D event when the service just shrugs at me.

Any thoughts or suggestions? Maybe someone has had the same problem before and it was just a loose molex connection? I'm baffled.