Windows 10: Random reboots, where to post?

Discus and support Random reboots, where to post? in Windows 10 Support to solve the problem; I have an ASUS ROG Strix G15 Advanced Edition and it randomally reboots periodically. I don't know where to start to find why. ASUS - ROG Strix G15... Discussion in 'Windows 10 Support' started by blank, Jul 27, 2021.

  1. BLANK
    blank Win User

    Random reboots, where to post?


    I have an ASUS ROG Strix G15 Advanced Edition and it randomally reboots periodically. I don't know where to start to find why. ASUS - ROG Strix G15 Advantage Edition 15.6" FHD Gaming Laptop - AMD Ryzen 9-5900HX - 16GB Memory - Radeon RX 6800M - 512GB SSD Model:G513QY-212.SG15 Win 10 home

    :)
     
    blank, Jul 27, 2021
    #1
  2. XSTAYXTRUEX
    xstayxtruex Win User

    Random Reboots

    I've had, as the title suggests, random reboots for the length of the time since I've built my computer (2 years roughly) and they're completely inexplicable.

    It happens under no load, high load, watching movies, listening to music, playing games, browsing the web, sitting by itself in the room when the my sleeping monitor is even saying WTF?!

    There aren't any Events to view other than the usual 0xC*D event when the service just shrugs at me.

    Any thoughts or suggestions? Maybe someone has had the same problem before and it was just a loose molex connection? I'm baffled.
     
    xstayxtruex, Jul 27, 2021
    #2
  3. DIZNANL
    diznanl Win User
    WHEA_UNCORRECTABLE_ERROR - Random reboots and 0x124 error

    Thanks, axe0

    How do I explain what steps I took... I ran dm_log_collector.exe but not sure how results were actually acquired/interpreted.

    I need to be able to explain steps I took and steps taken to reproduce.

    Attachment 162250

    thanks, in advance!
     
    diznanl, Jul 27, 2021
    #3
  4. ARGEL OBM
    Argel Obm Win User

    Random reboots, where to post?

    Reboot random in my PC

    Hi Diego,

    We need to gather more information for us to better assist you on your random reboot concern. Kindly answer the following:

    • When did the random reboot issue start?
    • Were there any changes made on your computer before encountering the issue?
    • Are you encountering a blue screen error when your computer suddenly reboots? If so, what is the error message that you're getting?
     
    Argel Obm, Jul 27, 2021
    #4
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Random reboots, where to post?

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