Windows 10: Random requests for PIN to verify my identity.

I get random request to verify "it's me" by re-entering my PIN. That can happen almost any time and when I do re-enter my PIN, sometimes it works but occasionally it does not. When it does not work, I must reboot Microsoft 365 Outlook and then it will "take."

When it does pop up and ask for me to enter my PIN, it suspends whatever else was going on on the computer until I re-enter the PIN. As a side note, I turn off my computer each night and enter my PIN when I turn it on each morning. There has been no issues in that regard.


Tx.


Mike

:)

 

Verify Identity

I being asked to verify identity but when I try it states "the group or resource is not in the correct state to perform the requested operation"

Any idea what I should do?

 

pin request

Hi sanjay28



Thank you for posting and welcome to Nokia forum! :Cool:



Your Nokia device requests PIN (Personal Identification Number) code to protect your SIM card and device against unauthorized use. Note that all PIN code is provided by your network operator. Nokia is not able
to provide you PIN or PUK codes.



Please note the following:

• When your insert your SIM card and boot up your device for the first time, you need to enter the PIN code. For security reasons it is recommended to change it to your own code, instructions on how to change the PIN code in your
  device is provided in the user guide or Nokia web site. If the PIN code is entered incorrectly multiple times, your device may request a PUK code to futher validate the user's identity and to unlock and change the blocked PIN code.
  

• The PIN2 code is a PIN code which acts as a second layer of protection for certain features of your phone. If the PIN2 code is entered incorrectly multiple
  times, your phone may request a PUK2 code.

If you have forgotten or simply do not know the codes, you must contact your Network Operator for assistance. However, if you have already contacted but the code does not work, you should consider getting a new SIM card from your Network Operator.

 

Cannot Verify Identity

Hi,

I have tried to Verify my identity through the Settings > Account > Verify, but when i click verify and enter my password i get the following error message:

We couldn't sign you in

An illegal state change was requested

If anyone knows how to resolve this please could you help advise?

Thanks,

Mark