Windows 10: Random WHEA_UNCORRECTABLE_ERROR on HP Pavilion 14-CE0820ND

I've bought a new laptop recently. It works almost fine, but it has a weird issue. My laptop gives blue screens at random moments. It says "WHEA_UNCORRECTABLE_ERROR". The problem is still not fixed after searching for solutions for a week. I've done some research and this is everything I know about the error and my laptop:


- BSOD's occur at random moments. Could be three times a day, or just no BSOD's for 3 days.

- WHEA_UNCORRECTABLE_ERROR

- Event Viewer logs a warning of WHEA-Logger each minute (translated from dutch):


An corrected hardware error has occured.


Reported by component: Processorcore

Error source: Corrected computer monitoring

Error type: Cache hierarchy error

Processor-APIC-id: 6 (always 6)


And then the details:


- System

- Provider

[ Name] Microsoft-Windows-WHEA-Logger

[ Guid] {c26c4f3c-3f66-4e99-8f8a-39405cfed220}

EventID 19

Version 0

Level 3

Task 0

Opcode 0

Keywords 0x8000000000000000

- TimeCreated

[ SystemTime] 2019-03-17T16:25:34.471427200Z

EventRecordID 12178

- Correlation

[ ActivityID] {fcf57ffa-d21c-422f-8fc9-92bab7639c37}

- Execution

[ ProcessID] 3804

[ ThreadID] 4896

Channel System

Computer SVENS-LAPTOP

- Security

[ UserID] S-1-5-19

- EventData

ErrorSource 1

ApicId 6

MCABank 3

MciStat 0xcc40014000100151

MciAddr 0x26ea5a0

MciMisc 0x436485

ErrorType 9

TransactionType 0

Participation 256

RequestType 5

MemorIO 256

MemHierarchyLvl 1

Timeout 256

OperationType 256

Channel 256

Length 928

RawData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






- Event Viewer doesn't log any WHEA-Logger warnings in safe mode, and I haven't got any BSOD's in safe mode (so far)

- BIOS is up-to-date from the official HP website.

- Windows 10 is up-to-date

- I've updated all visible and hidden drivers in Device Manager

- BlueScreenView says the problem of my BSOD's are in hal.dll, ntoskrnl.exe and PSHED.dll:

hal.dll+42667ntoskrnl.exe+4370e0

PSHED.dll+146b


BlueScreenView will always give the same results for every crash.


- I'm not overcloaking, can't find the option in my BIOS either.

- Using HP PC Hardware Diagnostics Windows and Intel Processor Diagnostic Tool 64bit i've scanned my computer for hardware problems, but no problems seem to occur.

- I've scanned my computer with Windows Memory Diagnostic and Chkdsk.exe, but they also detect no issues with my hardware.

- All software that I've installed on my pc should be compatible with windows, I've installed the same programs on my old laptop and doesn't have any issues.

- The problem occured since I've installed windows.

- WhoCrashed doesn't detect any offending third party drivers.

- I've executed a script which could fix the bug (as administrator), but it didn't:


:: It is recommended to test the script on a local machine for its purpose and effects.

:: ManageEngine Desktop Central will not be responsible for any

:: damage/loss to the data/setup based on the behavior of the script.



:: Description - Script to disable mitigations for Speculative execution side channel vulnerabilities

:: Source - https://support.microsoft.com/sl-si/help/4072698/windows-server-guidance-to-protect-against-the-speculative-execution

:: Reboot Required - Yes

:: Configuration Type - Computer

:: ===========================================================================================================================



reg add "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management" /v FeatureSettingsOverride /t REG_DWORD /d 3 /f

reg add "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management" /v FeatureSettingsOverrideMask /t REG_DWORD /d 3 /f

echo Disabled Mitigations for Speculative execution side channel vulnerabilities


- My Laptop info (dutch)



Naam van besturingssysteem Microsoft Windows 10 Home

Versie 10.0.17763 Build 17763

Andere beschrijving van besturingssysteem Niet beschikbaar

Leverancier van besturingssysteem Microsoft Corporation

Systeemnaam SVENS-LAPTOP

Systeemfabrikant HP

Systeemmodel HP Pavilion Laptop 14-ce0xxx

Systeemtype x64-based PC

Systeem-SKU 4ET37EA#ABH

Processor Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz, 1800 MHz, 4 core('s), 8 logische processor(s)

BIOS-versie/datum Insyde F.14, 14-2-2019

SMBIOS-versie 3.0

Versie van ingesloten controller 2.12

BIOS-modus UEFI

Basisbordfabrikant HP

Basisbordproduct 84B9

Basisbordversie 02.12

Platformfunctie Mobiel

Status beveiligd opstarten Ingeschakeld

PCR7-configuratie Uitbreiding van bevoegdheden vereist om te kunnen weergeven

Map met Windows C:\WINDOWS

Systeemmap C:\WINDOWS\system32

Opstartapparaat \Device\HarddiskVolume1

Landinstelling Nederland

HAL (Hardware Abstraction Layer) Versie = "10.0.17763.194"

Gebruikersnaam SVENS-LAPTOP\sven0

Tijdzone West-Europa (standaardtijd)

Geïnstalleerd fysiek geheugen (RAM) 8,00 GB

Totaal fysiek geheugen 7,88 GB

Beschikbaar fysiek geheugen 4,28 GB

Totaal virtueel geheugen 9,13 GB

Beschikbaar virtueel geheugen 5,21 GB

Ruimte voor wisselbestand 1,25 GB

Wisselbestand C:\pagefile.sys

DMA-beveiliging van kernel Niet beschikbaar

Beveiliging op basis van virtualisatie Niet ingeschakeld

Ondersteuning voor apparaatversleuteling Uitbreiding van bevoegdheden vereist om te kunnen weergeven

Hyper-V - Modusextensies VM-monitor Ja

Hyper-V - Extensies voor adresomzetting op tweede niveau Ja

Hyper-V - Virtualisatie ingeschakeld in firmware Nee

Hyper-V - Bescherming tegen gegevensuitvoering Ja




- My apps (If you guys believe they are incompatible):













- I've downloaded the newest drivers from HP Support Assistant.

- No viruses are found on my pc (using Avast Free Antivirus)

- Sometimes before 'BugCheck' in the Event Viewer there is a information message of hpdskflt: an unsupported disk adapter was found.

- My PC was bought from a verified company called Electrocorner(.nl)

- My CPU is mostly at 2%, my memory at 44%. I've got 8GB of RAM and 256GB SSD.

- There are no external drives that could cause this problem.



I don't know how to fix this problem. If you guys need it, i can send the dump files, more system info or a picture of the BIOS settings.


Any help would be appreciated. Should i return my laptop, reset windows or do something else? Right now i don't know what to do.


Thanks for your attention and time.


Yours faithfully,

Sven Jansen

:)

 

Windows 10 with working keyboard and touchpad on HP Pavilion Chromebook 14

I successfully installed windows 10 on my HP Pavilion Chromebook 14-c015dx and I tried most of the custom drivers for keyboard and touchpad for chromebooks from coolstar by following the instructions but they didn't work.

How do i get them to work?

Or,

Anybody here with windows 10 running on HP Pavilion Chromebook 14 with keyboard and touchpad working? Please let me know how you did it.

 

HP Unveils Pavilion 14 Chromebook

HP today announced its first Chromebook, widening the company's extensive PC and workstation portfolio and expanding its multiOS approach to offer customers more choices.

The HP Pavilion 14 Chromebook boasts a display that's approximately 2 inches wider (diagonally) than any other Chromebook in the market today. It provides a fast and easy gateway to a seamless Google experience with popular products like Search, Gmail, YouTube, Google Drive and Google+ Hangouts for multiperson video chat as well as access to apps in the Chrome Web Store. A 14-inch diagonal design provides an ideal balance of mobility and comfort, while the HP BrightView display lets users see and surf easily.







The HP Pavilion Chromebook joins HP's PC portfolio as an ideal companion PC for the home.

"Google's Chrome OS is showing great appeal to a growing customer base," said Kevin Frost, vice president and general manager, Consumer PCs, Printing and Personal Systems, HP. "With HP's Chromebook, customers can get the best of the Google experience on a full-sized laptop -- all backed up by our service and brand."

Instant access to digital life
With the HP Pavilion Chromebook, customers can effortlessly and quickly access Google applications, social networks, websites and other content such as photos and documents. Constant automatic updates to applications and the Chrome OS mean that software and security is effortlessly kept up to date.

Powered by an Intel Celeron processor and Intel high-definition (HD) graphics, the HP Pavilion Chromebook includes a 16 GB solid-state drive for fast start-up times. Extra hardware security via the built-in Trusted Platform Module (TPM) protects against unauthorized access to sensitive data and credentials so customers can feel confident that personal data is protected. The HP Pavilion Chromebook weighs just under 4 pounds.

A full array of ports including HDMI, USB 2.0 and Ethernet jack, and a combination headphone and microphone jack allow for fast and easy connections to displays and other devices.

The HP Pavilion Chromebook features an HP Imprint design in sparkling black, up to 4 GB of memory and a removable battery. An HP TrueVision HD Webcam offers superb viewing experience, even in low lighting conditions.

With 100 GB of free storage on Google Drive for two years, customers can access their content from any internet-connected device -- while at home or on the go. Plus, users can visit the Chrome Web Store to customize their HP Chromebook by downloading applications for work or play.

Pricing and availability
The Chromebook is available in the United States with a starting price of $329.99 at HPDirect.com.

Additional information about the HP Chromebook is available at www.hp.com/go/chromebook.

 

WHEA_UNCORRECTABLE_ERROR - Random reboots and 0x124 error

Thanks, axe0

How do I explain what steps I took... I ran dm_log_collector.exe but not sure how results were actually acquired/interpreted.

I need to be able to explain steps I took and steps taken to reproduce.





thanks, in advance!