Windows 10: Randomly BSOD (kernel-power ID 41)

Hello,
I set up my computer about 4 months ago and in the last three weeks I've had a lot of headaches. I contacted Microsoft support for several days and have done a lot of things on my computer, from a clean format, such as installing / uninstalling and updating drivers, I already did a clean installation and I used only the windows drivers, I already did a clean installation of the windows and I used all updated drivers directly from the Gigabyte website. I have the latest BIOS version and the operating system updated to the latest version.

The BSOD problem is that it occurs randomly, it happens that I use the computer for two days without having any problems but sometimes it happens several times in a row simply with the browser open or after restarting it.

Microsoft support said I had bad blocks on my SSD (I also checked and the software said I did not) but I still bought a new one. I've circled the memtest for 13 hours without charging any errors, play games quietly without any kind of error (the BSOD is very random).

Here are the last two (after a clean install using latest drivers from Gigabyte) dmp files: 041619-6218-01.7z041719-7343-01.7z

Can someone point a light to me? Thank you *Biggrin

:)

 

Randomly BSOD (kernel-power ID 41)


Looking through the Event logs, I just found this:





Disable Fast Startup, see if that helps resolve this: How to Turn On or Off Fast Startup in Windows 10

 

Randomly BSOD (kernel-power ID 41)

Test 1:




MemTest86-Report-20190422-200626.html

Test 2: I was asleep and didnt take photo
MemTest86-Report-20190422-223835.html

Fast Startup was disabled. I just left everything on "auto" which is the default on the uefi (using defaults). The nvidia card is not on warranty, Ill remove and use integrated graphics to test.

 

KERNEL-POWER ID :41 WINDOWS 10

I am serious problem in my new LAPTOP ASUS because of sudden shutdown that reports in eventlog KERNEL-POWER ID :41. There is no correction of this error in MICROSOFT WINDOWS and I dont know how to fix this.Please help urgent.

See below the urgency of this POWERFAILURE in a new LAPTOP!!!!!!

Crítico 24/12/2017 00:01:18 Kernel-Power
41 (63)

Crítico 23/12/2017 23:56:09 Kernel-Power 41
(63)

Crítico 23/12/2017 23:38:50 Kernel-Power 41
(63)

Crítico 23/12/2017 23:34:18 Kernel-Power 41
(63)

Crítico 23/12/2017 22:14:48 Kernel-Power 41
(63)

Crítico 23/12/2017 21:42:57 Kernel-Power 41
(63)

Crítico 23/12/2017 13:41:00 Kernel-Power 41
(63)

Crítico 23/12/2017 12:04:11 Kernel-Power 41
(63)

Crítico 23/12/2017 01:04:20 Kernel-Power 41
(63)

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