Windows 10: Randomly loosing internet connection

Hi!


Lately, I have been facing a problem with win 10.

The surfacing problem is that randomly, windows stops being able to reach any network.

Checking the settings though through the UI as well as through ipconfig, the network seems to still be well configured to connect to my home network.


I am facing the problem on WiFi but did not check yet whether the problem also appears on ethernet.


The WiFi interface is configured to be automatically configured using DHCP.


In order to debug the issue, I started a wireshark instance and left it run for a while after starting the computer.

The outcome seems to show a correlation between network loss and the presence of DHCP INFORM packets sent on the network 30 seconds after hahing received a DHCP ACK.


From the capture I got I observe that after the DHCP INFORM packets, a new plain DHCP request is broadcasted on the network without previous discover, while successful requests were previously sent directly to my DHCP server.

I am having hard time trying to understand what causes those DHCP INFORM that seems to be tearing down my network, until I disconnect and re-connect.


Would anybody have experienced a similar situation and have any clue about how to solve it?

:)

 

After installing 4482887 and 4486553 my HP All-in-One looses internet connection randomly.

After installing updates 4482887 and 4486553 my computer looses internet connection randomly. Fortunately, running network diagnostic repairs the problem but it is becoming real annoying. Any suggestions.

 

Loosing internet connection

Hello,



Please try the following methods and check if that resolves the issue:

Method 1: Run the Internet Connections Troubleshooter and Network Adapter Troubleshooter

Step 1: Run the Internet Connections Troubleshooter

This troubleshooter is an automated Windows 10 inbuilt tool which finds and fixes the common issues with the Internet Connections on the computer. Perform these steps to run this tool and check if that helps.

• Press “Windows Logo” + “W” keys from the keyboard.
• Type “Troubleshooting” in the search bar and press “Enter”.
• In the “Troubleshooting” window, click on “View All” on the left pane.
• Click on “Internet Connections”.
• Click on “Advanced” and then click on “Run as Administrator”.
• Click “Next” and follow the on-screen instructions to complete the troubleshooting process.

Step 2: Run the Network Adapter Troubleshooter

This troubleshooter is an automated Windows10 inbuilt tool which finds and fixes the common issues with the Network Adapter Settings on the computer. It also checks if the network adapter drivers are up to date or not. It may
also provide you some clue about the hardware failures happening to the Network Adapter. Perform these steps to run this tool and check if that helps.

• Press “Windows Logo” + “W” keys from the keyboard.
• Type “Troubleshooting” in the search bar and press “Enter”.
• In the “Troubleshooting” window, click on “View All” on the left pane.
• Click on “Network Adapter”.
• Click on “Advanced” and then click on “Run as Administrator”.
• Click “Next” and follow the on-screen instructions to complete the troubleshooting process.

Once after running the troubleshooters, check troubleshooting reports and let’s know the details. You may also try out the suggestions given by the troubleshooter and check if that helps.



You may also try uninstalling and reinstalling the latest Network Card Drivers from the computer/network card manufacturer’s website and check the status of the issue.



Method 2: Uninstall and Reinstall the Network Card Drivers.

Step 1: Uninstall the Network Adapter Drivers

• Press “Windows Logo” + “X” keys on the keyboard.
• Click on “Device Manager” from that list.
• Search for the Network Adapter from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then
  remove the corrupted drivers from the computer.
• Follow the on-screen instructions to complete it and the restart the computer if prompted.

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.



Update Driver Software from the Manufacturer’s website:

Step 2: Go to the Computer or Network Card manufacturer’s website and search for the latest Windows 10 drivers available for the Network Card model and then install it by following the instructions
given in the website.



You may also refer to the articles given below, try the suggestions given in them and check if that helps:

Wired and wireless network problems

http://windows.microsoft.com/en-IN/...3&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

(Applicable for windows 10 also.)

Please wait while the system check for the updates. If updates are found, click on Install updates.



Hope the information helps to fix the issue, if you have any further queries, feel free to post. We are here to assist you.



Thank you.

 

Loosing internet connection

Hi,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience you are facing currently. Let me help you in resolving the issue.

I suggest you to follow the steps below and check if that helps.

Method 1: Run the Internet Connections troubleshooter.

Follow the below steps:

1. Type troubleshooting in the search bar.

2. Select Troubleshooting.

3. Select View all on the top left corner.

4. Click on Internet Connections.

5. Follow the on-screen instructions to run the troubleshooter.

If the issue persists then follow the below method.

Method 2:

I suggest you to update the Network adapters driver from the Device Manager.

Follow the below steps:

1. Right click on Start button and click on
Device Manager.

2. Expand the
Network adapters driver from the list.

3. Right click on the driver and click on
Update driver Software.

Reference: Refer to the following Microsoft article on
No wireless networks are available after you upgrade from Windows 8.1 to Windows 10.

https://support.microsoft.com/en-us/kb/3084164

Hope the information helps. please let us know if the issue persist and we will be happy to assist you further.