Windows 10: Randoms BSOD - ntoskrnl.exe & ntkrnlmp.exe

Hi All,

I get random crashes, generally when I am playing video (either Youtube or computer games). Crashes are irregular, sometimes they don't happen within a month, sometimes two days in a row.

Am attaching the DM Log Collector File.


Thanks.

:)

 

Random BSoD on Win10 caused by ntoskrnl.exe or ntkrnlmp.exe

Happy to help

Driver verified and related to your ATI video driver

Completely remove the current driver (or software) and install the newest driver available. For instructions on how to do that Read all about updating drivers here Updating a driver.

 

Random BSoD on Win10 caused by ntoskrnl.exe or ntkrnlmp.exe

What is your computer make and model? If not a branded computer what is your motherboard make and model?



Please download and run Driver View and upload a copy of the report it produces to your OneDrive. To get a report on all drivers select Edit, Select All followed by File, Save Selected Items. Text file format please, HTML files are less easy
to work with.

DriverView: Loaded Windows Drivers List



Please provide a copy of your System Information file. To access your System Information file select the keyboard shortcut
Win+R, type msinfo32 and press the ENTER
key. Select File, Export and give the file a name noting where it is located.
Files in the txt file format are preferred. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information
is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload the file to your OneDrive, share with everyone and post a link here.



For help with OneDrive see paragraph 9.3:

gerrys template

 

Diagnostic Test

RAM TEST


Run MemTest86+ - Test RAM - Windows 10 Forums



Note



MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

Make a photo of the result and post it.

Addition:
If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
If errors show up and you see them a lot later, no problem, the errors don't affect the test.

 

Here you go...

 

It would be better to run Memtest86+ 5.01 with at least 8 passes