Windows 10: Razer Core X is not fully recognized by Alienware 13 R2 (which has Thunderbolt 3 | 40 Gbps).

Discus and support Razer Core X is not fully recognized by Alienware 13 R2 (which has Thunderbolt 3 | 40 Gbps). in Windows 10 Graphic Cards to solve the problem; I just got a Razer Core X for both my Mac (2020) and my AW R13 R2. I have an ASUS ROG STRIX GeForce GTX 1080 TI. It is running Windows 10 Home (fully... Discussion in 'Windows 10 Graphic Cards' started by iKokomo, Feb 26, 2022.

  1. IKOKOMO
    iKokomo Win User

    Razer Core X is not fully recognized by Alienware 13 R2 (which has Thunderbolt 3 | 40 Gbps).


    I just got a Razer Core X for both my Mac (2020) and my AW R13 R2. I have an ASUS ROG STRIX GeForce GTX 1080 TI. It is running Windows 10 Home (fully updated).

    Whenever I connect the Thunderbolt cable the AW says "Thunderbolt device functionality might be limited."

    The PC shows Razer Core X in the device manager (but not the GPU). Also, ender "Devices and Printer" in the control panel, the Core X shows up under unspecified, but the manufacturer, model number, and description are all...

    Read more
     
    iKokomo, Feb 26, 2022
    #1
  2. LIFETEC
    lifetec Win User
    lifetec, Feb 26, 2022
    #2
  3. LACHIE
    Lachie Win User
    BSOD Alienware 13 R2


    I bought a second hand alienware and it has been constantly blue screening. It seems to be whenever the processor switches power state. If you could help me figure out which driver is playing up it would be greatly appreciated.
    The computer is an alienware 13 R2 with a I76500U proccesor, 16gb of ram, 512 SSD, with Intel HD and Nvidia 960M graphics. I have attached a log file.
    Thanks
    Attachment 60201
     
    Lachie, Feb 26, 2022
    #3
  4. MURALIDHAR_G
    Muralidhar_G Win User

    Razer Core X is not fully recognized by Alienware 13 R2 (which has Thunderbolt 3 | 40 Gbps).

    thunderbolt 3 to displayport adapter

    Hi John,



    Thank you for writing to Microsoft Community Forums.



    I understand that inconvenience you are facing when the things may not work as expected.



    1. What is the make and model of the computer?


    When the Thunderbolt 3 is used with certain eighth generation Intel processor-based Windows 10 systems, there is a possibility that the two USB 3.0 ports on the back of the dock (closest to the Ethernet port)
    may not be recognized properly by the operating system.





    However, I would suggest you to follow the steps mentioned below and let us know if that helps.



    1. Disconnect the pluggable Thunderbolt 3 dock from the system and remove its power cable to turn off completely.
    2. Uninstall the Intel ‘Thunderbolt Software’ present on your system via the Control Panel ->
      Programs and Features and restart the device once.
    3. Download and install the latest version of the Intel Thunderbolt Software published by your system manufacturer. If you are unable to obtain this download from your system manufacturer, you can download a version directly from Intel
      here -> https://downloadcenter.intel.com/do...-Driver-for-Intel-NUC-Kit-NUC8i7HNK-NUC8i7HVK
    4. Restart the system once again.
    5. Reconnect the power cable to the pluggable Thunderbolt 3 dock, and then reconnect the Thunderbolt 3 cable from the dock to your system.
    6. You should be prompted to authenticate/approve the dock. Follow the onscreen prompts for the completion of the process and check the status of the issue.


    If the issue still persists I suggest you to get in touch with the
    Thunderbolt support for the further assistance.





    Hope it helps.



    Muralidhar

    Microsoft Community Moderator
     
    Muralidhar_G, Feb 26, 2022
    #4
Thema:

Razer Core X is not fully recognized by Alienware 13 R2 (which has Thunderbolt 3 | 40 Gbps).

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