Windows 10: RAZER Drivers Causing BSOD

Hello, I have had a ton of Blue Screens when playing games, over the past month or two. I found the RAM was defective so I had that replaced, the RAM replacement helped, but they still continue to occur, and after a ton of time using Driver Verifier, I found that the drivers listed below were causing the crashes. I have listed all my device specs, along with the Minidumps if you need them. Thanks for any help.

Drivers: RzDev_022a.sys, RzDev_005c.sys, RzCommon.sys

Stopcode: Driver_Verifier_Detected_Violation, Video_Scheduler_Internal_Error, Driver_Power_State_Failure, Dpc_Watchdog_Violation, System_Service_Exception, Kernel_Mode_Heap_Corruption

System Specs:

ACER Aspire E15-575G

CPU: Intel Core i5-7200U @ 2.50GHz
CPU: 2 Cores, 1 Socket, 4 Logical Peocessors, Base Speed: 2.70GHz

RAM: 8.0GB, 7.87 GB Usable
RAM: Speed: 2133 MHz, Form Factor: SODIMM

DISK: Samsung SSD 860 EVO 500GB
DISK: Capacity: 466GB, Formatted: Yes, Type: SSD

GPU 0: Intel HD Graphics 620
GPU 0: DirectX Version: 12, Driver Version: 24.20.100.6286, Physical Location: PCI Bus 0 device 2 function 0

GPU 1: NVIDIA GeForce 940MX
GPU 1: DirectX Version: 12, Driver Version: 12, Driver Version: 27.21.14.5167, Physical Location: PCI Bus 1 Device 0 funtion 0, Hardware reserved memory: 37.9 MB

Motherboard: ACER Ironman_SK

SYSTEM INFO: Bios: V1.47
Windows 10 Version 2004
OS Build: 19041.450

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Razer Devices: Cynosa Chroma, DeathAdder Elite

Minidumps: https://1drv.ms/f/s!Aqd4lArcjAjIqCEWYT45UPdtfYZZ

:)

 

BSOD caused by driver atikmdag.sys

Could be another driver causing the issue.

Suggest you follow this and post in the BSOD section of the forum.

BSOD - Posting Instructions

 

[SOLVED] Multiple random BSODs, all pointing to the kernel


No BSODs yet but I haven't been playing World of Warcraft which I suspect to be a possible cause.

Was the driver verifier step necessary or just a suggestion?

 

BSOD at least twice a month - uncertain cause

I have run driver verifier with the below settings for >48 hours. There have been no BSOD. Please advise on next steps

• I/O verification
• Force pending I/O requests
• IRP logging