Windows 10: RDP hanging and crashing on client machine

Discus and support RDP hanging and crashing on client machine in Windows 10 BSOD Crashes and Debugging to solve the problem; Hey guys, I hope you are well! I am running into a hang and crash with RDP in between Windows 10 and Windows Server 2008 R2. I have an application... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by RichBomber69, Jun 27, 2019.

  1. RICHBOMBER69
    RichBomber69 Win User

    RDP hanging and crashing on client machine


    Hey guys, I hope you are well!


    I am running into a hang and crash with RDP in between Windows 10 and Windows Server 2008 R2.


    I have an application running as a remote app on the Windows Server 2008 R2 and in certain cases it seems to be hanging when viewing from Windows 10. The weird part is that RDP hangs only in a specific, empty, area of the app when hovering the mouse over it.


    When opening the RDP connection again, the application is in the exact same place where it was before.


    What makes the problem even harder to investigate is that I cannot replicate the issue locally within my VM, but it is replicable on the production server which is a quite a few hundred miles away (no load balancer or anything alike along the network, we do however have a DNS, but the hang occurs even when using the IP address in the .rdp file).


    I have attempted a sfc /scannow but it comes back all clean.


    The issue cannot be replicated if using an older version of the RDP on the client such as the one in Windows 7.


    The issue cannot be replicate if using a newer version of the RDP on the server such as the one in Windows Server 2016.


    A copy of the crash log is attached below, occured in mstsc.exe:


    Version=1

    EventType=AppHangB1

    EventTime=132061039670406543

    ReportType=3

    Consent=1

    UploadTime=132061039692439070

    ReportStatus=268435456

    ReportIdentifier=1c0c7bcd-f93c-4d03-a1dd-491a896310f4

    IntegratorReportIdentifier=604b2c47-57ad-49c5-bce2-cc374e187892

    Wow64Host=34404

    NsAppName=mstsc.exe

    OriginalFilename=mstsc.exe

    AppSessionGuid=00000d48-0005-0012-d334-04d4d02cd501

    TargetAppId=W:0000f519feec486de87ed73cb92d3cac802400000000!00003b3a80b78d15aa647e520be71ead454805049a11!mstsc.exe

    TargetAppVer=2091//12//20:00:26:24!38859b!mstsc.exe

    BootId=4294967295

    TargetAsId=10971

    UserImpactVector=269484304

    IsFatal=1

    EtwNonCollectReason=4

    Response.BucketId=5a7ca97d8811c5e453f24109e7853e0b

    Response.BucketTable=5

    Response.LegacyBucketId=1437282741879389707

    Response.type=4

    Sig[0].Name=Application Name

    Sig[0].Value=mstsc.exe

    Sig[1].Name=Application Version

    Sig[1].Value=10.0.17763.404

    Sig[2].Name=Application Timestamp

    Sig[2].Value=e56a4c30

    Sig[3].Name=Hang Signature

    Sig[3].Value=ec7e

    Sig[4].Name=Hang Type

    Sig[4].Value=134217728

    DynamicSig[1].Name=OS Version

    DynamicSig[1].Value=10.0.17763.2.0.0.768.100

    DynamicSig[2].Name=Locale ID

    DynamicSig[2].Value=2057

    DynamicSig[22].Name=Additional Hang Signature 1

    DynamicSig[22].Value=ec7eddfdf22d245aeb832973bc1f0d06

    DynamicSig[23].Name=Additional Hang Signature 2

    DynamicSig[23].Value=440d

    DynamicSig[24].Name=Additional Hang Signature 3

    DynamicSig[24].Value=440d1b3ed6e1762ce7ade006b8f5e549

    DynamicSig[25].Name=Additional Hang Signature 4

    DynamicSig[25].Value=ec7e

    DynamicSig[26].Name=Additional Hang Signature 5

    DynamicSig[26].Value=ec7eddfdf22d245aeb832973bc1f0d06

    DynamicSig[27].Name=Additional Hang Signature 6

    DynamicSig[27].Value=440d

    DynamicSig[28].Name=Additional Hang Signature 7

    DynamicSig[28].Value=440d1b3ed6e1762ce7ade006b8f5e549

    UI[3]=Remote Desktop Connection is not responding

    UI[4]=If you close the program, you might lose information.

    UI[5]=Close the program

    UI[6]=Close the program

    UI[7]=Close the program

    LoadedModule[0]=C:\Windows\System32\mstsc.exe

    LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll

    LoadedModule[2]=C:\Windows\System32\KERNEL32.DLL

    LoadedModule[3]=C:\Windows\System32\KERNELBASE.dll

    LoadedModule[4]=C:\Windows\System32\ADVAPI32.dll

    LoadedModule[5]=C:\Windows\System32\msvcrt.dll

    LoadedModule[6]=C:\Windows\System32\sechost.dll

    LoadedModule[7]=C:\Windows\System32\RPCRT4.dll

    LoadedModule[8]=C:\Windows\System32\GDI32.dll

    LoadedModule[9]=C:\Windows\System32\gdi32full.dll

    LoadedModule[10]=C:\Windows\System32\msvcp_win.dll

    LoadedModule[11]=C:\Windows\System32\ucrtbase.dll

    LoadedModule[12]=C:\Windows\System32\USER32.dll

    LoadedModule[13]=C:\Windows\System32\win32u.dll

    LoadedModule[14]=C:\Windows\System32\ole32.dll

    LoadedModule[15]=C:\Windows\System32\combase.dll

    LoadedModule[16]=C:\Windows\System32\bcryptPrimitives.dll

    LoadedModule[17]=C:\Windows\System32\OLEAUT32.dll

    LoadedModule[18]=C:\Windows\System32\SHELL32.dll

    LoadedModule[19]=C:\Windows\System32\cfgmgr32.dll

    LoadedModule[20]=C:\Windows\System32\shcore.dll

    LoadedModule[21]=C:\Windows\System32\windows.storage.dll

    LoadedModule[22]=C:\Windows\System32\profapi.dll

    LoadedModule[23]=C:\Windows\System32\powrprof.dll

    LoadedModule[24]=C:\Windows\System32\shlwapi.dll

    LoadedModule[25]=C:\Windows\System32\kernel.appcore.dll

    LoadedModule[26]=C:\Windows\System32\cryptsp.dll

    LoadedModule[27]=C:\Windows\System32\COMDLG32.dll

    LoadedModule[28]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.17763.557_none_05b63f68071e5b9f\COMCTL32.dll

    LoadedModule[29]=C:\Windows\System32\CRYPT32.dll

    LoadedModule[30]=C:\Windows\System32\MSASN1.dll

    LoadedModule[31]=C:\Windows\System32\WS2_32.dll

    LoadedModule[32]=C:\Windows\System32\WINHTTP.dll

    LoadedModule[33]=C:\Windows\System32\credui.dll

    LoadedModule[34]=C:\Windows\System32\Secur32.dll

    LoadedModule[35]=C:\Windows\System32\CRYPTUI.dll

    LoadedModule[36]=C:\Windows\System32\WINMM.dll

    LoadedModule[37]=C:\Windows\System32\NETAPI32.dll

    LoadedModule[38]=C:\Windows\System32\WININET.dll

    LoadedModule[39]=C:\Windows\System32\ktmw32.dll

    LoadedModule[40]=C:\Windows\System32\bcrypt.dll

    LoadedModule[41]=C:\Windows\System32\IPHLPAPI.DLL

    LoadedModule[42]=C:\Windows\System32\WINMMBASE.dll

    LoadedModule[43]=C:\Windows\System32\CRYPTBASE.DLL

    LoadedModule[44]=C:\Windows\System32\SSPICLI.DLL

    LoadedModule[45]=C:\Windows\System32\NETUTILS.DLL

    LoadedModule[46]=C:\Windows\System32\WKSCLI.DLL

    LoadedModule[47]=C:\Windows\System32\IMM32.DLL

    LoadedModule[48]=C:\Windows\system32\uxtheme.dll

    LoadedModule[49]=C:\Windows\System32\MSCTF.dll

    LoadedModule[50]=C:\Windows\system32\dwmapi.dll

    LoadedModule[51]=C:\Windows\System32\clbcatq.dll

    LoadedModule[52]=C:\Windows\SYSTEM32\sxs.dll

    LoadedModule[53]=C:\Windows\System32\credssp.dll

    LoadedModule[54]=C:\Windows\System32\NTASN1.dll

    LoadedModule[55]=C:\Windows\System32\TextInputFramework.dll

    LoadedModule[56]=C:\Windows\System32\CoreMessaging.dll

    LoadedModule[57]=C:\Windows\System32\CoreUIComponents.dll

    LoadedModule[58]=C:\Windows\SYSTEM32\wintypes.dll

    LoadedModule[59]=C:\Windows\SYSTEM32\ntmarta.dll

    LoadedModule[60]=C:\Windows\system32\Oleacc.dll

    LoadedModule[61]=C:\Windows\System32\PROPSYS.dll

    LoadedModule[62]=C:\Windows\System32\mstscax.dll

    LoadedModule[63]=C:\Windows\System32\SETUPAPI.dll

    LoadedModule[64]=C:\Windows\System32\DWrite.dll

    LoadedModule[65]=C:\Windows\System32\d2d1.dll

    LoadedModule[66]=C:\Windows\System32\ncrypt.dll

    LoadedModule[67]=C:\Windows\System32\VERSION.dll

    LoadedModule[68]=C:\Windows\System32\d3d11.dll

    LoadedModule[69]=C:\Windows\System32\pdh.dll

    LoadedModule[70]=C:\Windows\System32\MSACM32.dll

    LoadedModule[71]=C:\Windows\System32\dxgi.dll

    LoadedModule[72]=C:\Windows\System32\Mf.dll

    LoadedModule[73]=C:\Windows\System32\Mfplat.dll

    LoadedModule[74]=C:\Windows\System32\RTWorkQ.DLL

    LoadedModule[75]=C:\Windows\System32\Mfreadwrite.dll

    LoadedModule[76]=C:\Windows\System32\MFCORE.DLL

    LoadedModule[77]=C:\Windows\System32\ksuser.dll

    LoadedModule[78]=C:\Windows\SYSTEM32\atlthunk.dll

    LoadedModule[79]=C:\Windows\system32\explorerframe.dll

    LoadedModule[80]=C:\Windows\System32\DEVOBJ.dll

    LoadedModule[81]=C:\Windows\System32\WINTRUST.dll

    LoadedModule[82]=C:\Windows\System32\MSAudDecMFT.dll

    LoadedModule[83]=C:\Windows\System32\mfperfhelper.dll

    LoadedModule[84]=C:\Windows\System32\MMDevApi.dll

    LoadedModule[85]=C:\Windows\System32\msmpeg2vdec.dll

    LoadedModule[86]=C:\Windows\System32\msvproc.dll

    LoadedModule[87]=C:\Windows\System32\CompPkgSup.DLL

    LoadedModule[88]=C:\Windows\System32\perfos.dll

    LoadedModule[89]=C:\Windows\System32\msxml6.dll

    LoadedModule[90]=C:\Windows\system32\NLAapi.dll

    LoadedModule[91]=C:\Windows\System32\NSI.dll

    LoadedModule[92]=C:\Windows\System32\rasadhlp.dll

    LoadedModule[93]=C:\Windows\System32\WTSAPI32.dll

    LoadedModule[94]=C:\Windows\System32\WINSTA.dll

    LoadedModule[95]=C:\Windows\System32\AUDIOSES.DLL

    LoadedModule[96]=C:\Windows\System32\AVRT.dll

    LoadedModule[97]=C:\Windows\System32\Windows.UI.dll

    LoadedModule[98]=C:\Windows\System32\InputHost.dll

    LoadedModule[99]=C:\Windows\System32\twinapi.appcore.dll

    LoadedModule[100]=C:\Windows\System32\RMCLIENT.dll

    LoadedModule[101]=C:\Windows\system32\mswsock.dll

    LoadedModule[102]=C:\Windows\SYSTEM32\DNSAPI.dll

    LoadedModule[103]=C:\Windows\System32\fwpuclnt.dll

    LoadedModule[104]=C:\Windows\SYSTEM32\wincredui.dll

    LoadedModule[105]=C:\Windows\System32\coml2.dll

    LoadedModule[106]=C:\Windows\System32\OneCoreCommonProxyStub.dll

    LoadedModule[107]=C:\Windows\System32\DPAPI.DLL

    LoadedModule[108]=C:\Windows\system32\rsaenh.dll

    LoadedModule[109]=C:\Windows\system32\schannel.DLL

    LoadedModule[110]=C:\Windows\system32\tspkg.DLL

    LoadedModule[111]=C:\Windows\SYSTEM32\mskeyprotect.dll

    LoadedModule[112]=C:\Windows\system32\ncryptsslp.dll

    LoadedModule[113]=C:\Windows\SYSTEM32\gpapi.dll

    LoadedModule[114]=C:\Windows\System32\wdmaud.drv

    LoadedModule[115]=C:\Windows\System32\msacm32.drv

    LoadedModule[116]=C:\Windows\System32\midimap.dll

    LoadedModule[117]=C:\Windows\System32\IME\IMEJP\imjpapi.dll

    LoadedModule[118]=C:\Windows\SYSTEM32\policymanager.dll

    LoadedModule[119]=C:\Windows\SYSTEM32\msvcp110_win.dll

    LoadedModule[120]=C:\Windows\System32\winscard.dll

    LoadedModule[121]=C:\Windows\System32\WINSPOOL.DRV

    LoadedModule[122]=C:\Windows\System32\DriverStore\FileRepository\prnms003.inf_amd64_a337db27fa50b915\Amd64\PrintConfig.dll

    LoadedModule[123]=C:\Windows\SYSTEM32\prntvpt.dll

    LoadedModule[124]=C:\Windows\SYSTEM32\USERENV.dll

    LoadedModule[125]=C:\Windows\SYSTEM32\urlmon.dll

    LoadedModule[126]=C:\Windows\System32\iertutil.dll

    LoadedModule[127]=C:\Windows\System32\jscript.dll

    LoadedModule[128]=C:\ProgramData\Microsoft\Windows Defender\platform\4.18.1905.4-0\MpOav.dll

    State[0].Key=Transport.DoneStage1

    State[0].Value=1

    OsInfo[0].Key=vermaj

    OsInfo[0].Value=10

    OsInfo[1].Key=vermin

    OsInfo[1].Value=0

    OsInfo[2].Key=verbld

    OsInfo[2].Value=17763

    OsInfo[3].Key=ubr

    OsInfo[3].Value=557

    OsInfo[4].Key=versp

    OsInfo[4].Value=0

    OsInfo[5].Key=arch

    OsInfo[5].Value=9

    OsInfo[6].Key=lcid

    OsInfo[6].Value=1033

    OsInfo[7].Key=geoid

    OsInfo[7].Value=244

    OsInfo[8].Key=sku

    OsInfo[8].Value=100

    OsInfo[9].Key=domain

    OsInfo[9].Value=0

    OsInfo[10].Key=prodsuite

    OsInfo[10].Value=768

    OsInfo[11].Key=ntprodtype

    OsInfo[11].Value=1

    OsInfo[12].Key=platid

    OsInfo[12].Value=10

    OsInfo[13].Key=sr

    OsInfo[13].Value=0

    OsInfo[14].Key=tmsi

    OsInfo[14].Value=105221

    OsInfo[15].Key=osinsty

    OsInfo[15].Value=2

    OsInfo[16].Key=iever

    OsInfo[16].Value=11.557.17763.0-11.0.130

    OsInfo[17].Key=portos

    OsInfo[17].Value=0

    OsInfo[18].Key=ram

    OsInfo[18].Value=2025

    OsInfo[19].Key=svolsz

    OsInfo[19].Value=255

    OsInfo[20].Key=wimbt

    OsInfo[20].Value=0

    OsInfo[21].Key=blddt

    OsInfo[21].Value=180914

    OsInfo[22].Key=bldtm

    OsInfo[22].Value=1434

    OsInfo[23].Key=bldbrch

    OsInfo[23].Value=rs5_release

    OsInfo[24].Key=bldchk

    OsInfo[24].Value=0

    OsInfo[25].Key=wpvermaj

    OsInfo[25].Value=0

    OsInfo[26].Key=wpvermin

    OsInfo[26].Value=0

    OsInfo[27].Key=wpbuildmaj

    OsInfo[27].Value=0

    OsInfo[28].Key=wpbuildmin

    OsInfo[28].Value=0

    OsInfo[29].Key=osver

    OsInfo[29].Value=10.0.17763.557.amd64fre.rs5_release.180914-1434

    OsInfo[30].Key=buildflightid

    OsInfo[31].Key=edition

    OsInfo[31].Value=CoreSingleLanguage

    OsInfo[32].Key=ring

    OsInfo[32].Value=Retail

    OsInfo[33].Key=expid

    OsInfo[34].Key=containerid

    OsInfo[35].Key=containertype

    OsInfo[36].Key=edu

    OsInfo[36].Value=0

    FriendlyEventName=Stopped responding and was closed

    ConsentKey=AppHangXProcB1

    AppName=Remote Desktop Connection

    AppPath=C:\Windows\System32\mstsc.exe

    ReportDescription=A problem caused this program to stop interacting with Windows.

    NsPartner=windows

    NsGroup=windows8

    ApplicationIdentity=AE5E57DDDBC9286F75D572CFEE331353

    MetadataHash=-598053922


    So far it does seem to me either an incompatibility in between the newer and older version of RDP, but if any one of you ever ran into this problem, any help would be greatly appreciated!


    Also, don't hesitate to let me know if there are any other details I can provide to help.

    :)
     
    RichBomber69, Jun 27, 2019
    #1
  2. PETRIB
    petrib Win User

    rdp client

    I haven seen a good or bad, free or commercial RDP client for S60.

    Would an SSH client do?

    PuTTY for Symbian OS
     
    petrib, Jun 27, 2019
    #2
  3. SISTER_BLISS
    sister_bliss Win User
    rdp client

    has anyone seen a good free rdp client that will run on a series 60 phone?
     
    sister_bliss, Jun 27, 2019
    #3
  4. JOSEPH_N_
    Joseph_N_ Win User

    RDP hanging and crashing on client machine

    RDP syncing?

    I connect to one terminal server running Windows Server 2012 R2 from two Windows 10 machines. (I connect from Macs, too, but they don't share this issue.) I connect to the server with Microsoft's RDP client that is native to Windows 10. Both Windows 10 machines
    have local authentication; neither one syncs with a Microsoft account for login purposes (although both have OD, ODFB, and an O365-based installation of Office). Both machines log in to the same account on the server; there is never a time when both Win10
    machines are logged in to the server at the same time.

    The terminal server is running on AWS. In order to get to the server, I have to either go through a Bastion host--in which case the terminal server has one IP address--and then log in through RDP; or log in directly via RDP, in which case the terminal server
    has a different IP address.

    If I have logged in with one IP address in RDP from one of the machines, that address will be the default address in the RDP client on the
    other machine, even if my last login on that machine was to the other IP. Same in reverse; if I log in with one IP address in the RDP client, that's the address that first appears in the RDP client of the other machine, even if it hadn't been used
    on that machine.

    That means that somehow, somewhere, something is syncing between these two RDP clients. What is it?
     
    Joseph_N_, Jun 27, 2019
    #4
Thema:

RDP hanging and crashing on client machine

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