Windows 10: RDP Problems After 1809 update

HI

I have updated to 1809 and after the update, I cannot connect to my work pc through RDP but on 1803 all is working fine

I am using fortyclient VPN to my office.

Need your assistance.

Thank you

:)

 

RDP

Hi Nikki,

We can see here that you are having issues using (RDP) Remote Desktop Protocol on your computer. There are several reasons why you are experiencing this concern. To set your expectation, we will be doing some troubleshooting steps to isolate
this problem. Before we proceed, may we know the following:

• Any changes made on the computer prior to this concern?
• What troubleshooting steps have you tried so far?
• Is this the first time that you encountered this problem?
• When did you notice about this issue?
• Can you send us a screenshot with the error message that you are getting? Note: Please do not include any personal information.

 

RDP

• Any changes made on the computer prior to this concern?
  
  Initially when we received the problem there wasn't any changes made on the computer since we couldn't figure out the problem, we upgraded the pc to windows 10. It fixed the problem momentarily and then it starts again. Then we re initiated the upgrade the
  same day I wrote this post and it was fixed again and then on today the issue is back

• What troubleshooting steps have you tried so far?
  
  In the past we would delete the MS Licensing Protocol folder as suggested by so many other posts and restart the RDP connection ad administrator to rebuild it. This time around it didn't fix anything. Like I said previously we've tried to upgrade the PC and
  the fix is temporal

• Is this the first time that you encountered this problem? No

• When did you notice about this issue? I'm not sure when it started because I haven't been on this project that long but I would say within the last month based on me. Based on other conversations this has happened in the past.

• Can you send us a screenshot with the error message that you are getting? Note: Please do not include any personal information.
  
  Sure
  
  

 

Problems since update 1809

Hi ka-SG

Due to all the bugs found in version 1809, Microsoft pulled that 1809 update last night from their website and Windows Update

They are currently working on patching those bugs and will over the next couple of days release a patch

So hopefully that patch will contain fixes for the two problems you have listed

In the meantime, please report this to Microsoft:

Press Windows Key + F to open the feedback hub

From there you can report these bugs and the developers will see that . . .