Windows 10: re-installing Windows 10, error 0xC1900101 - 0x20017: bad drivers?

Discus and support re-installing Windows 10, error 0xC1900101 - 0x20017: bad drivers? in Windows 10 Installation and Upgrade to solve the problem; I had two hard drives installed on my computer and one of them died on me. I couldn't even boot up any longer but I had backed up all my data, so I was... Discussion in 'Windows 10 Installation and Upgrade' started by jonobugs, Oct 13, 2017.

  1. jonobugs Win User

    re-installing Windows 10, error 0xC1900101 - 0x20017: bad drivers?


    I had two hard drives installed on my computer and one of them died on me. I couldn't even boot up any longer but I had backed up all my data, so I was not too worried.

    Anyway, I had the free Windows 10 install upgrade from Windows 8. I was unable to get my computer to boot up with a USB key so I ended up installing Windows 8 again since I have the CD.

    The version I have is a Japanese version which is a major pain as my Japanese is very limited. I'm only including this information in case it is part of the problem.

    The install went smoothly and I have it up and running. I downloaded the Media center to upgrade my computer once more and it seemed to go smoothly until the very end. I ended up with an error message:
    • 0xC1900101 - 0x20017 I clicked on the link provided which says that:
    • I don't have enough disk space
    • Or one of my device drivers is bad.
    The only thing that I can think of is my WAN key. I have a wireless USB key plugged in to supply internet. It stopped working when I first installed windows 8 and I had to go their homepage and execute a program with installed the proper drivers. So, it works with Windows 8 now.

    It's the latest set of drivers, so I don't know if that is actually the problem but it seems to be the only thing that I can think of.

    Is there anyway to setup Windows without an internet connection if this is the case?

    I'm open to any suggestions.

    :)
     
    jonobugs, Oct 13, 2017
    #1

  2. Error 0xC1900101-0x20017 while upgrading to Windows 10

    Hi Fede,

    We apologize for the delay in response.

    I understand that you get “error 0xC1900101-0x20017” when you try to upgrade from Windows 7 to Windows 10.

    Before proceeding, we need to know whether the partition type you use on your Windows 7 is NTFS/GPT.

    This error may arise due to the Hardware compatibility issue.

    Reference: I suggest you to refer the below thread and check if it helps.

    Windows 10 install error: 0xC1900101 - 0x20017

    Windows 10 install error: 0xC1900101 - 0x20017

    Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

    Thank you.
     
    Kiran Kishore, Oct 13, 2017
    #2
  3. w6cjwdsl Win User
    w6cjwdsl, Oct 13, 2017
    #3
  4. re-installing Windows 10, error 0xC1900101 - 0x20017: bad drivers?

    Hi jonobugs.

    If you follow this tutorial it tells you how to do a clean install (USB or ISO), including how to get software. It will place the most recent build of Windows 10, V1703 on system. When you perform there is no need to be connected and you can go with a local admin account.

    Clean Install Windows 10

    Further you can get the cumulative update for October from the Microsoft Catalog, download it and sneaker net it over to machine.

    You will have to connect to activate Windows 10, MS fingerprinted your machine so that should be a non issue, that is activation.

    Is this what you meant when you asked if you could set Windows up without an Internet connection.

    On the USB Wireless, if I might suggest, time for new one that is easier to use.


    Ken
     
    Caledon Ken, Oct 13, 2017
    #4
  5. 'junobugs' i've had more or less the same error message the THREE times i've tried to install 16299.15 - twice using Windows Update, third mounting an .iso. My error is 0xC1900101 - 0x30017.

    I checked the event logs from the install - it mentioned my Realtek Audio driver needed upgrading - it seems like it installed it but when the system was rolled back, i had the older version of the driver.

    I d/l'd the latest version & installed it so i would lean in your case to it being driver(s) in need of updating.

    Good luck!
     
    AthanasianCreed, Oct 16, 2017
    #5
  6. Bree New Member
    @jonobugs, that's the 'simple' help page. There's a more technical page available. That one says...
    Resolve Windows 10 upgrade errors - Windows IT Pro | Microsoft Docs

    The log files should identify precisely which driver is at fault.
     
  7. jonobugs Win User
    I haven't had a chance to do any work on my computer these past few days, but when I get the chance, I'm going to remove the wireless LAN key that I believe is causing the problem and use an older one that used to work.

    The reason I changed in the first place is that the original one doesn't work with Windows 10, but it works well enough to install the upgrade. At that point, I will need to remove it and use the newer one.

    As for suggestions to use the latest drivers, that won't help as I already did that. Also, the drivers aren't installed in the normal sense, but rather through the manufacturer's original software. Using hardware that has been developed with languages other than English is a real pain, especially one like Japanese where they use a completely different set of characters. Wish me luck!
     
    jonobugs, Oct 16, 2017
    #7
  8. re-installing Windows 10, error 0xC1900101 - 0x20017: bad drivers?

    Can I ask what wireless cards do you have, make and model?

    Thanks

    Good luck


    Ken
     
    Caledon Ken, Oct 16, 2017
    #8
  9. Bree New Member
    Uninstalling the software would seem to be the way to go then...

    Yes. First use the Media Creation Tool to make install media as an ISO file or a bootable USB. Without an internet connection you'll need to untick 'check for updates (recommended)' when running the Setup.

    Oh, and 'Good Luck!'
     
  10. jonobugs Win User
    Thanks for all the tips! I am planning to do exactly that. I forgot to bring my blank DVD to burn a copy of the update. I don't use DVDs that much anymore so I don't have a handy stock of them. I can't do the USB key thing because I think my computer is too old for that. I tried to boot up my computer with an USB option, but that option simply does not exist in my BIOS. Anyway, once I get all my stuff together, I'll be doing all this.
     
    jonobugs, Oct 17, 2017
    #10
  11. jonobugs Win User
    UPDATE:
    So far, no luck. I'm really busy, so that's why it's taking so long. Anyway, I tried removing the drivers for the LAN and I even removed the LAN altogether, but I when I tried installing with DVD, it wouldn't work.

    Maybe it's another driver? Is there anyway to tell which driver is causing the problem?
     
    jonobugs, Oct 22, 2017
    #11
  12. zbook New Member
    To determine the problematic driver post the sometimes hidden Panther logs using a one drive or drop box share link.
    Open file explorer > view > check hidden files
    Search for these logs:

    C:\$WINDOWS.~BT\Sources\Panther
    C:\Windows\Panther
    setuperr.log
    setupact.log
    Setupmem.dmp $Windows.~bt\Sources\Rollback\setupmem.dmp
    setupapi.dev.log $Windows.~bt\Sources\Rollback\setupapi\setupapi.dev.log
    BlueBox.log
    $Windows.~bt\Sources\Rollback*.evtx


    C:\$Windows.~BT\Sources\Rollback


    BlueBox.log
    $Windows.~bt\Sources\Rollback\setupmem.dmp
    $Windows.~bt\Sources\Rollback*.evtx
    $Windows.~bt\Sources\Rollback\setupapi\setupapi.dev.log


    Setupmem.dmp
    setupapi.dev.log
    Event logs (*.evtx)

    It may take a while to troubleshoot the logs and find the problematic driver.
    Sometimes it may not be found.
    Other times it can be quick if we don't have to decipher codes.
     
    zbook, Oct 22, 2017
    #12
  13. jonobugs Win User

    re-installing Windows 10, error 0xC1900101 - 0x20017: bad drivers?

    Hm, I couldn't find any of those logs except for setupact.log.

    Under the C:\$Windows.~BT\ directory, I could only find a folder called NewOS

    I did a search for setupmem.dmp for the whole harddrive, and it wasn't to be found.
    I did find setupapi.dev.log under windows\inf and windows.old\inf\windows

    I put the files on a dropbox folder with the following link. I'm not clear on how to read them, or rather, I don't know what I'm looking for.

    https://www.dropbox.com/sh/94lpttrps...HVLTxY0la?dl=0
     
    jonobugs, Oct 23, 2017
    #13
  14. zbook New Member
    The information in the link was from 2012.

    Download and install everything: voidtools

    Search again for the panther files.


    C:\$WINDOWS.~BT\Sources\Panther
    C:\Windows\Panther
    setuperr.log
    setupact.log
    Setupmem.dmp
    setupapi.dev.log
    BlueBox.log
    $Windows.~bt\Sources\Rollback*.evtx
    $Windows.~bt\Sources\Rollback\setupmem.dmp
    $Windows.~bt\Sources\Rollback\setupapi\setupapi.dev.log


    C:\$Windows.~BT\Sources\Rollback


    BlueBox.log
    $Windows.~bt\Sources\Rollback\setupmem.dmp
    $Windows.~bt\Sources\Rollback*.evtx
    $Windows.~bt\Sources\Rollback\setupapi\setupapi.dev.log


    Setupmem.dmp
    setupapi.dev.log
    Event logs (*.evtx)
     
    zbook, Oct 23, 2017
    #14
  15. jonobugs Win User
    Great! I'll try that tomorrow. I ran the program and it saw the setuperr.log but not in the folder you suggested, but rather C:\$WINDOWS.~WS\Sources

    Not sure what the difference is. Anyway, I'll run the searches again tomorrow and upload the new files.
     
    jonobugs, Oct 23, 2017
    #15
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re-installing Windows 10, error 0xC1900101 - 0x20017: bad drivers?

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