Windows 10: Re-starting in Safe Mode-Won't take Password

Discus and support Re-starting in Safe Mode-Won't take Password in User Accounts and Family Safety to solve the problem; When i get to where the files you list above, in red, i type in the command you gave and it says that it's an unknown command. I put it the exacy way... Discussion in 'User Accounts and Family Safety' started by Caledon Ken, Apr 5, 2018.

  1. fleet420 Win User

    Re-starting in Safe Mode-Won't take Password


    When i get to where the files you list above, in red, i type in the command you gave and it says that it's an unknown command. I put it the exacy way you said, and that's what i get. It says to type bcdedit/? And get command line assistance. In the assistance it says that the command bcdedit is Boot Configuration Data Store Edititor. Then it says this.......
    The bcdedit. exe command-line tool modifies the boot configuration data store. The boot configuration data stored contains boot configuration parameters and controls how the operating system is booted. These parameters were previously in the Boot.ini file (in BIOS-based systems) or in the nonvolatile RAM entries (in Extensible Firmware Interface-based systems ) . You can use Bcdedit. exe to add, delete, edit, and append entries in the boot configuration data store.
    It goes on to say if i want a list of bcdedit.exe detailed commands and options to type
    Bcdedit.exe/?

    So should i try the regedit way? Or ?
     
    fleet420, Apr 24, 2018
    #31
  2. fleet420 Win User

    I am in. It's in safe mode administrator so now what do I do to make it come out of safe mode and not have this happen again. WOWZA I honestly was ready to go postal. so im gonna leave it right where it is...my desktop, in safemode. OMG I can not believe it thanks so so so so much. I wait for the finishing things. Pheew
     
    fleet420, Apr 24, 2018
    #32
  3. fleet420 Win User
    been trying to get back to my regular desktop but when I restart it comes up back at the password, safe-mode place, but I can choose either my other, non admin account....or the admin account. The admin account opens to my desktop in safe-mode. I went to the command prompt and put msconfig in and put a check in the box for Normal Startup. When I restart it just repeats the same 2 log in choices with the safe mode password screen in the background. I know I'm missing, a step takes it out of admin safe mode, or I'm not sure, I went to look at the users, (by using the switch users option) and both admin and regular user accounts are there, should I choose my regular account there then log out of admin and restart? or just restart?
    I think I'm close to being back to regular.
    I think
     
    fleet420, Apr 25, 2018
    #33
  4. simrick Win User

    Re-starting in Safe Mode-Won't take Password

    Hi.
    Sorry, was not available today.
    What drive letter did you determine Windows is on?

    While you are in that drive letter type
    Code: bcdedit /deletevalue {current} safeboot[/quote] Then type EXIT and enter.

    That was suggestion #1 to try. If that doesn't work, next one was:

     
    simrick, Apr 25, 2018
    #34
  5. fleet420 Win User
    I did what you said I got in with the regedit, once it got to the admin enable, I was at my desktop...but I am in safe mode in the admin account. I went to msconfig and checked the normal startup, but when I restarted I still had 2 user sign ins...one was the pass worded account I cant get in...the other is the admin. when I choose the admn it is still in safe mode at my desk top
    That's where it's at now...Admin, safe mode on desktop.
     
    fleet420, Apr 25, 2018
    #35
  6. simrick Win User
    Oh I'm sorry - I misunderstood.
    Are you doing it in this tab?

    Re-starting in Safe Mode-Won't take Password [​IMG]
     
    simrick, Apr 25, 2018
    #36
  7. Hi Fleet420

    I believe both of your accounts are admin accounts. The one you activated is an elevated admin account.

    The reason members wanted you to get into the elevated Admin was so you could reset password on your normal account. Is your normal account a local account or a Microsoft Account (looks like an email address.). If it is a local account click Start => Settings => Accounts => Family and others, click on the account you don't know password for and reset /change it.

    Realize you have two issues, one safemode, one password forgotten.
     
    Caledon Ken, Apr 25, 2018
    #37
  8. TrustMe Win User

    Re-starting in Safe Mode-Won't take Password

    Now the elevated Admin account is enabled, all you have to do is right click the start button and click on Run, type msconfig in the box, and press Enter. A new window will pop up. You do not need to switch to the Boot tab. Stay on the General tab. Click on “Normal startup”. Click Apply. Restart your computer.
    This time switch users again and choose your account and login with your pin.

    Disable the built in Administrative account. You do NOT have to use option 5. Pick any one that seems easiest for you.
     
    TrustMe, Apr 25, 2018
    #38
  9. fleet420 Win User
    Went to msconfig and looked in the Boot section and there were 2 Admin user accounts. One was the one that I can't get into, the other was the Elevated Admin account.
    In the Boot section on the bottom there are boxes one of them is safe mode, when I highlighted the account I am locked out of the safe mode box is/was checked. So, I unchecked it, and restarted and I am actually on it now, but I want to go to MY user account. so, what do I do now, go to settings and do what you said? and disable the Elevated Admin.?
    Went to settings like you said above, the windows i have is not activated so where does that leave me? I am sort of confused as to how to get back to my desktop. It has never been activated, but everything except being able to personalize works. Can I go to,... Control Panel/User Accounts/Manage Accounts... then pick manage another account, then my desktop admin user account is there to choose, then choose to change password. Will this work? and if so should I then restart in that account and put new password in..and pray.
     
    fleet420, Apr 25, 2018
    #39
  10. TrustMe Win User
    I'm sorry but I'm not following what you are doing. Did you read what I said in post #35? From the desktop of the Admin account right click on the Start box, click on Run, type in msconfig in the run box, and press Enter. A screen will come up, Don't go to the Boot tab. You don't have to click on any tabs, just click on Normal startup. Click Apply and restart computer. Then login as yourself and use your pin for the password.
     
    TrustMe, Apr 25, 2018
    #40
  11. I know to many cooks in kitchen is bad news but I have to ask. Have you gained access to your old admin account. The one you call "My" account. It appears not if I'm following.

    Did you see my post #34 on changing password to "My" (your old admin) account.
     
    Caledon Ken, Apr 25, 2018
    #41
  12. fleet420 Win User
    its kind of hard when one person says do this, then someones says do this, so I get confused. here's where I'm at. I can see both accounts, but have yet to be able to get to my original account, which is called PC USER Administrator and the one I am on now is the Elevated Admin.
    I will list what I have done and what happened.
    When I first got 'IN' with the Elevated Admin I went to the Run and put MSCONFIG in and did what was suggested, I unchecked the Start in Safe Mode box. Then I restarted.
    When it was restarting there were two choices to get in, two users. I choose the one that I was trying to get in,(PC USER ADMIN), it went to the password protected start up and it was exactly the same screen with the same password clue. it did the same thing...it did not recognize my password.
    I then choose the other account (Elevated Admin) this let me in to a...looks like a new desktop like I just bought and started it. I went back to the run and again put in MSCONFIG and the boot on safe mode was still not checked so....I restarted again and got the same results. So I opened the Elevated account.
    I went back to run and put MSCONFIG in and was just looking and I hit on the Boot heading in in System Config and both users were there.
    The are 2 entries
    One is the Elevated Windows Admin Accnt, it is called,
    Windows 10 (C:/Windows) : Current OS

    The 2nd one is my account (that I can't get in)
    It's called
    AVG Antivirus Clear Uninstall (C:Windows) : Default

    at the bottom of System Config. there are boxes (Boot Options) when I highlight the 2nd choice, the AVG Clear Uninstall (MY ACCT) the box that says Safe Boot is checked.
    I did uncheck it...when I did that and restarted it was out of safe mode... but still was only letting me get into the Elevated Admin Account.

    Here's what I do know, this account, like I said it was this guys business copy of Windows, the entire time I have had it, it has said that Windows is not Activated, in the lower right corner. It did not stop me from doing anything and I just figured since it was his business he did not want to activate it for me. Really I don't know why he didn't, I just know for 2 years the only thing it stopped me from doing is personalizing my windows.
    So, what do you think...I am on a desktop but of course I would like to be in my user account, all my stuff is there, but if I don't is there something else I can do, like just make the account I am on my new account or add a new user and delete my old one.
    OR maybe I'm missing a step...or made a mistake...I have given you all the steps to what I did, the only thing I have not done is to disable the Elevated Admin......
    But I think it is as you say I think I was Admin to begin with, at least it calls the account USER Admin.
     
    fleet420, Apr 25, 2018
    #42
  13. fleet420 Win User

    Re-starting in Safe Mode-Won't take Password

    ALSO, when I go to settings/accounts/Family
    there is no family in there,.. it shows the Elevated Admin as my account, but if I go to 'Other Users' it shows MY User account (the one I can not get in) and it says I can change the password and I can change what type of an account it is, Administrator or Standard User,... should I do it there (should I switch to a reg user??)? and go back and put that check that I unchecked in the Boot Section on System Config.? You follow what I mean?
     
    fleet420, Apr 25, 2018
    #43
  14. You are just about there. Yes confusion, my error.

    In post #40, yes. Click on "Other Users, click on your account"PC User" and change the password. Please do not change the type of account. Leave it as an administrator.

    Then sign out of elevated administrator. On the sign on screen select PC User and enter the new password you gave yourself.
     
    Caledon Ken, Apr 25, 2018
    #44
  15. fleet420 Win User
    I follow you 100% but when you say log out, should i go to start and do it from there? Also...how could it be anyones elses fault that I was confused...actually everything posted was on target...not being a techy person...like you all are, it was just too much info for me. Plus I was so stressed, but now we are almost there...i feel good, so not you peps at all. Without everyone's help, I'd be shoppin for Windows 7 so...there's that to think about.
     
    fleet420, Apr 26, 2018
    #45
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Re-starting in Safe Mode-Won't take Password

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